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How To Improve HO/TO's: An Exploratory Study on The Alignment Between Information, Technology And Crisis teams
David Wodak
Kenny Meesters
Anouck Adrot
Rob Grace
Kathleen Moore
Christopher W. Zobel
In the last decade, the number of crises has increased, and have become more complex. Crisis response does not only focus on rescue operations, or separate stages but rather it is an integrated and continuous process. During this continuous process, several handovers take place. A handover is an important, critical but challenging moment during a crisis, due to the organizational factors that influence the handover and the technology used to transfer information. Since these are crucial elements of a Crisis handover, it would indicate that the alignment between these factors could lead to the improvement of Crisis handovers. However, certain barriers resulted in a lack of alignment. An important barrier originates from the organizational processes. These have a lack of focus on which crisis managers are involved in the handover and thus create a lack of alignment between the systems and information used by various crisis teams.
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=How%20To%20Improve%20HO%2FTO%27s%3A%20An%20Exploratory%20Study%20on%20The%20Alignment%20Between%20Information%2C%20Technology%20And%20Crisis%20teams&stitle=Iscram%202021&issn=978-1-949373-61-5&date=2021&spage=459&epage=470&aulast=David%20Wodak&au=Kenny%20Meesters&pub=Virginia%20Tech&place=Blacksburg%2C%20VA%20%28USA%29&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=2347
citekey:DavidWodak+KennyMeesters2021
citation:David Wodak, & Kenny Meesters. (2021). How To Improve HO/TO's: An Exploratory Study on The Alignment Between Information, Technology And Crisis teams. In Anouck Adrot, Rob Grace, Kathleen Moore, & Christopher W. Zobel (Eds.), ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management (pp. 459-470). Blacksburg, VA (USA): Virginia Tech.
2021
ConferencePaper
text
Crisis handovers, information technology, organizational processes, information quality, crisis teams
file:http://idl.iscram.org/files/davidwodak/2021/2347_DavidWodak+KennyMeesters2021.pdf
Virginia Tech
English
978-1-949373-61-5
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management
2021
459
470
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