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Preparedness against Hazardous Events: A Novel Tool for Water Utilities
Christina Tsouti
Eleni Ntzioni
Efstathia Tsarouchi
Dimitris Sakellariou
Marios Kotoulas
Christina Papadaskalopoulou
Katerina Valta
Anastasios Karakostas
Rob Grace
Hossein Baharmand
Various terms and approaches currently exist on outlining the constituent components of crisis management as well as their interrelations, focusing mainly on the effective communication between the members of the crisis management unit. A gap emerges regarding a high-level and holistic approach on crisis management that will have the organizations preparedness as its main pillar. In this work, crisis is organized into three macro-stages, i.e., pre-crisis, crisis, post-crisis. Preparedness is conceptualized as an overarching concept that frames an organizations crisis management approach to reduce its vulnerability in a potential crisis. The study focuses on developing a high-level tool to enhance the preparedness of water utilities. The tool aims to serve as a holistic crisis management framework to support stakeholders in qualitatively assessing and improving their level of preparedness. The Preparedness against hazardous events tool was the result of this work, which was positively assessed through experts evaluation.
urn:ISBN:978-82-8427-099-9
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Preparedness%20against%20Hazardous%20Events%3A%20A%20Novel%20Tool%20for%20Water%20Utilities&stitle=Iscram%202022&issn=2411-3387&isbn=978-82-8427-099-9&date=2022&spage=185&epage=199&aulast=Christina%20Tsouti&au=Eleni%20Ntzioni&au=Efstathia%20Tsarouchi&au=Dimitris%20Sakellariou&au=Marios%20Kotoulas&au=Christina%20Papadaskalopoulou&au=Katerina%20Valta&au=Anastasios%20Karakostas&place=Tarbes%2C%20France&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=2409
citekey:ChristinaTsouti_etal2022
citation:Christina Tsouti, Eleni Ntzioni, Efstathia Tsarouchi, Dimitris Sakellariou, Marios Kotoulas, Christina Papadaskalopoulou, et al. (2022). Preparedness against Hazardous Events: A Novel Tool for Water Utilities. In Rob Grace, & Hossein Baharmand (Eds.), ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management (pp. 185-199). Tarbes, France.
2022
ConferencePaper
text
Crisis management
tool
preparedness
assessment
file:http://idl.iscram.org/files/christinatsouti/2022/2409_ChristinaTsouti_etal2022.pdf
English
2411-3387
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management
2022
185
199
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