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Emergency scenario user perspective in public safety communication systems
Delia Berrouard
Krisztina Cziner
Adrian Boukalov
B. Van de Walle, M.T.
In the area of emergency response communication technologies, consideration of organization structure is critical in order to begin the understanding of user needs and optimize the development of effective technologies. User studies were carried out during the Wireless Deployable Network System European project-WIDENS. This paper discusses the information flow and spatial distribution of different European organizations involved in emergency response for various large-scale scenarios. The paper presents the operational view of emergency situation and related communication flows in several countries. Key results revealed that similarities exist in organizational roles, holding specific responsibilities in terms of location and task. Hierarchical arrangements and information flow may also be similar. However, difficulties lie in the efficient transmission of information due to slow information flow. Spatial distribution of personnel varies for scenarios. Future European studies are recommended for the advancement of our understanding of these newly addressed issues in public safety communication technologies and the needs of users in Europe.
urn:ISBN:9090206019; 9789090206011
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Emergency%20scenario%20user%20perspective%20in%20public%20safety%20communication%20systems&stitle=ISCRAM%202006&issn=2411-3387&isbn=9090206019%3B%209789090206011&date=2006&spage=386&epage=396&aulast=Delia%20Berrouard&au=Krisztina%20Cziner&au=Adrian%20Boukalov&pub=Royal%20Flemish%20Academy%20of%20Belgium&place=Newark%2C%20NJ&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=315
citekey:DeliaBerrouard_etal2006
citation:Delia Berrouard, Krisztina Cziner, & Adrian Boukalov. (2006). Emergency scenario user perspective in public safety communication systems. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 386-396). Newark, NJ: Royal Flemish Academy of Belgium.
2006
ConferencePaper
text
Information systems
Spatial distribution
Telecommunication
Communication technologies
Emergency response
Emergency situation
Information flows
Organization structures
Public safety
Public safety communications
User study
Emergency services
file:http://idl.iscram.org/files/berrouard/2006/315_Berrouard_etal2006.pdf
Royal Flemish Academy of Belgium
English
2411-3387
Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management
2006
386
396
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