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Examination of emergency response from knowledge and psychology perspectives
Rui Chen
author
Raghav H. Rao
author
Raj Sharman
author
Shambhu J Upadhyaya
author
Catherine Cook-Cottone
author
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
English
This research-in-progress examines the roles of technology and human systems in supporting emergency response management through the dual perspectives of knowledge and psychology. Task critical knowledge is linked to organizational effectiveness in delivering business value and psychological factors characterize the unique challenges of an emergency context. This exploratory research is among the first to develop a theoretical model based on these two important yet understudied theoretical aspects. The article contributes to the research development in emergency response information systems and sheds light on the organizational response management practice.
Information systems
Emergency response
Emergency Response Information Systems
Emergency response management
Knowledge
Organizational effectiveness
Psychological factors
Psychology
Research-in-progress
Emergency services
exported from refbase (http://idl.iscram.org/show.php?record=390), last updated on Sat, 08 Aug 2015 12:45:52 +0200
text
http://idl.iscram.org/files/chen/2010/390_Chen_etal2010.pdf
RuiChen_etal2010
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
ISCRAM 2010
S. French
B
Tomaszewski
editor
7th International ISCRAM Conference on Information Systems for Crisis Response and Management
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
conference publication
2411-3387
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