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\bibitem{TiagoC.DeFranca_etal2014} Tiago C. De Fran{\c c}a, Diogo Nolasco, Rafael Lage Tavares, Jose Orlando Gomes, \& De Paulo V. R. Carvalho. (2014). A critical insight of the pope{\textquoteright}s visit to Brazil for the world youth day: Resilience or fragility? In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), \textit{ISCRAM 2014 Conference Proceedings -- 11th International Conference on Information Systems for Crisis Response and Management} (pp. 463--472). University Park, PA: The Pennsylvania State University.

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