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Exploiting social media to provide humanitarian users with event search and recommendations
John Edmonds
Louiqa Raschid
Hassan Sayyadi
Shanchan Wu
S. French, B.T., C. Zobel
Humanitarian decision makers rely on timely and accurate information for decision-making. Since satisfactory disaster response is key to building public trust and confidence, they need to monitor and track disaster related discourse to gauge public perception and to avert public relations disasters. Social media, e.g., the blogosphere, has empowered citizens to provide content and has increased information diversity. The challenge is to make sense of this diverse and noisy data and interpret results in context. For example, search results can be clustered around an event or occurrence at some geo-location and time. Personalization and recommendations can further filter content and focus on the most relevant and important data. We apply our research on event detection and recommendation to support event based search and apply it to a large blog collection (blog.spinn3r.com).
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Exploiting%20social%20media%20to%20provide%20humanitarian%20users%20with%20event%20search%20and%20recommendations&stitle=ISCRAM%202010&issn=2411-3387&date=2010&aulast=John%20Edmonds&au=Louiqa%20Raschid&au=Hassan%20Sayyadi&au=Shanchan%20Wu&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Seattle%2C%20WA&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=468
citekey:JohnEdmonds_etal2010
citation:John Edmonds, Louiqa Raschid, Hassan Sayyadi, & Shanchan Wu. (2010). Exploiting social media to provide humanitarian users with event search and recommendations. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
2010
ConferencePaper
text
Decision making
Information systems
Public relations
Blogospheres
Decision makers
Disaster response
Event detection
Geolocations
Personalizations
Public perception
Social media
Disasters
file:http://idl.iscram.org/files/edmonds/2010/468_Edmonds_etal2010.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
2010
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