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Exploiting social media to provide humanitarian users with event search and recommendations
John Edmonds
author
Louiqa Raschid
author
Hassan Sayyadi
author
Shanchan Wu
author
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
English
Humanitarian decision makers rely on timely and accurate information for decision-making. Since satisfactory disaster response is key to building public trust and confidence, they need to monitor and track disaster related discourse to gauge public perception and to avert public relations disasters. Social media, e.g., the blogosphere, has empowered citizens to provide content and has increased information diversity. The challenge is to make sense of this diverse and noisy data and interpret results in context. For example, search results can be clustered around an event or occurrence at some geo-location and time. Personalization and recommendations can further filter content and focus on the most relevant and important data. We apply our research on event detection and recommendation to support event based search and apply it to a large blog collection (blog.spinn3r.com).
Decision making
Information systems
Public relations
Blogospheres
Decision makers
Disaster response
Event detection
Geolocations
Personalizations
Public perception
Social media
Disasters
exported from refbase (http://idl.iscram.org/show.php?record=468), last updated on Sat, 08 Aug 2015 12:07:09 +0200
text
http://idl.iscram.org/files/edmonds/2010/468_Edmonds_etal2010.pdf
JohnEdmonds_etal2010
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
ISCRAM 2010
S. French
B
Tomaszewski
editor
7th International ISCRAM Conference on Information Systems for Crisis Response and Management
2010
Information Systems for Crisis Response and Management, ISCRAM
Seattle, WA
conference publication
2411-3387
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