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C2 Center dealing with the unexpected: Resilience and brittleness during FIFA confederation cup
Avelino F. Gomes Filho
André L. A. Sobral
Claudio A. Passos
Arce, D.
Gustavo A. Bianco
Júlio C. Rodrigues
Jose Orlando Gomes
Paulo V. R. Carvalho
S.R. Hiltz, M.S.P., L. Plotnick, and P.C. Shih.
Forecast and plan response to incidents are fundamental to create a Command and Control Center (C2 Center). However, some incidents are considered chaotic and are completely understood only after happening. These unforeseen incidents pose challenges to plans of such centers and if not properly managed, may result in failures. This article describes how the Integrated C2 Center of Rio de Janeiro City (CICC-RJ) responds to violent, unexpected and improbable events, especially related to protests that took place during the 2013 FIFA Confederations Cup. It aims to describe from the resilience engineering point of view how the CICC-RJ function to cope with incidents, where the structure has proved to be resilient, where it holds brittleness, and to suggest possible actions to help the center to become more resilient to upcoming events.
urn:ISBN:9780692211946
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=C2%20Center%20dealing%20with%20the%20unexpected%3A%20Resilience%20and%20brittleness%20during%20FIFA%20confederation%20cup&stitle=ISCRAM%202014&issn=2411-3387&isbn=9780692211946&date=2014&spage=100&epage=109&aulast=Avelino%20F.%20Gomes%20Filho&au=Andr%E9%20L.%20A.%20Sobral&au=Claudio%20A.%20Passos&au=Arce%2C%20D.&au=Gustavo%20A.%20Bianco&au=J%FAlio%20C.%20Rodrigues&au=Jose%20Orlando%20Gomes&au=Paulo%20V.%20R.%20Carvalho&pub=The%20Pennsylvania%20State%20University&place=University%20Park%2C%20PA&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=493
citekey:AvelinoF.GomesFilho_etal2014
citation:Avelino F. Gomes Filho, André L. A. Sobral, Claudio A. Passos, Arce, D., Gustavo A. Bianco, Júlio C. Rodrigues, et al. (2014). C2 Center dealing with the unexpected: Resilience and brittleness during FIFA confederation cup. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 100-109). University Park, PA: The Pennsylvania State University.
2014
ConferencePaper
text
Fracture mechanics
Information systems
Plasticity
C2 Center
Protests
Resilience
Rio de Janeiro
Unexpected
Brittleness
file:http://idl.iscram.org/files/filho/2014/493_Filho_etal2014.pdf
The Pennsylvania State University
English
2411-3387
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
2014
100
109
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