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A model for temporal coordination of disaster response activities
Jörn Franke
François Charoy
Cédric Ulmer
S. French, B.T., C. Zobel
One problem for public safety organizations in a disaster is the management of response activities and their dependencies on an intra-and inter-organizational level. Our interviews with end users have shown that current solutions for managing activities are complicated to use in the crisis by teams in the field and also in operation centers, when facing continuous unexpected events and cross-organizational activities. We propose an activity centric system for managing crisis response activities for such situations. We give an example how this system is used in a crisis within one organization and cross-organizations. Afterwards, we explain the evaluation of the solution. This research contributes not only to the crisis management domain, but also to the business process management domain by providing an alternative view on activities in highly dynamic scenarios.
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=A%20model%20for%20temporal%20coordination%20of%20disaster%20response%20activities&stitle=ISCRAM%202010&issn=2411-3387&date=2010&aulast=J%F6rn%20Franke&au=Fran%E7ois%20Charoy&au=C%E9dric%20Ulmer&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Seattle%2C%20WA&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=507
citekey:JoernFranke_etal2010
citation:Jörn Franke, François Charoy, & Cédric Ulmer. (2010). A model for temporal coordination of disaster response activities. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
2010
ConferencePaper
text
Disasters
Enterprise resource management
Information systems
Management
Thermodynamic properties
Ad-hoc
Business process management
Cross-organizational
Cross-organizations
Dependency
Governance
Inter-organizational
Temporal coordination
Emergency services
file:http://idl.iscram.org/files/franke/2010/507_Franke_etal2010.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
2010
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