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Visual design recommendations for situation awareness in social media
Vitaveska Lanfranchi
Suvodeep Mazumdar
Fabio Ciravegna
S.R. Hiltz, M.S.P., L. Plotnick, and P.C. Shih.
The use of online Social Media is increasingly popular amongst emergency services to support Situational Awareness (i.e. accurate, complete and real-time information about an event). Whilst many software solutions have been developed to monitor and analyse Social Media, little attention has been paid on how to visually design for Situational Awareness for this large-scale data space. We describe an approach where levels of SA have been matched to corresponding visual design recommendations using participatory design techniques with Emergency Responders in the UK. We conclude by presenting visualisation prototypes developed to satisfy the design recommendations, and how they contribute to Emergency Responders' Situational Awareness in an example scenario. We end by highlighting research issues that emerged during the initial evaluation.
urn:ISBN:9780692211946
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Visual%20design%20recommendations%20for%20situation%20awareness%20in%20social%20media&stitle=ISCRAM%202014&issn=2411-3387&isbn=9780692211946&date=2014&spage=792&epage=801&aulast=Vitaveska%20Lanfranchi&au=Suvodeep%20Mazumdar&au=Fabio%20Ciravegna&pub=The%20Pennsylvania%20State%20University&place=University%20Park%2C%20PA&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=678
citekey:VitaveskaLanfranchi_etal2014
citation:Vitaveska Lanfranchi, Suvodeep Mazumdar, & Fabio Ciravegna. (2014). Visual design recommendations for situation awareness in social media. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 792-801). University Park, PA: The Pennsylvania State University.
2014
ConferencePaper
text
Data visualization
Design
Information systems
Visualization
Design recommendations
Emergency responders
Online social medias
Real-time information
Situation awareness
Situational awareness
Social media
Visual analytics
Emergency services
file:http://idl.iscram.org/files/lanfranchi/2014/678_Lanfranchi_etal2014.pdf
The Pennsylvania State University
English
2411-3387
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
2014
792
801
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