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Repairing human infrastructure in a war zone
Gloria Mark
Ban Al-Ani
Bryan Semaan
J. Landgren, S.J.
People depend on human infrastructure for a range of activities in their daily lives, such as work and socializing. In this paper we consider three different intertwined types of infrastructures of a society that may be affected in crisis situations: The physical, technological, and human infrastructures. We argue that when the human infrastructure is damaged, e.g. in a natural catastrophe or war, then people can switch reliance to the technological infrastructure to be resilient. We conducted an empirical study of 85 people who lived in war zones during the 2006 Israeli-Lebanon war and the ongoing Gulf war in Iraq. In this paper, we report how information technology is used by our informants in new ways in their attempt to maintain social relationships and continue working. Our informants also used technology to help navigate safe routes for travel and for psychological support. We discuss implications of our results for disaster research.
urn:ISBN:9789163347153
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Repairing%20human%20infrastructure%20in%20a%20war%20zone&stitle=ISCRAM%202009&issn=2411-3387&isbn=9789163347153&date=2009&aulast=Gloria%20Mark&au=Ban%20Al-Ani&au=Bryan%20Semaan&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Gothenburg&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=745
citekey:GloriaMark_etal2009
citation:Gloria Mark, Ban Al-Ani, & Bryan Semaan. (2009). Repairing human infrastructure in a war zone. In S. J. J. Landgren (Ed.), ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives. Gothenburg: Information Systems for Crisis Response and Management, ISCRAM.
2009
ConferencePaper
text
Disasters
Information technology
Internet
Repair
Collaboration
Crisis situations
Daily lives
Empirical studies
Human infrastructure
Social relationships
Technological infrastructure
War
Information systems
file:http://idl.iscram.org/files/mark/2009/745_Mark_etal2009.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives
2009
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