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Trainings for crisis information systems in civil protection: A German perspective
Matthias Max
author
Sigmund Kluckner
author
Susann Jentzsch
author
2014
The Pennsylvania State University
University Park, PA
English
Much research and technical development has been conducted to make crisis management more efficient, especially regarding crisis information systems used to streamline operations of authorities during a crisis. Experts from the German Red Cross mention that there is a need for the development and improvement of specific training methods and structures for such new crisis information systems in command and control centers. They also say that computer simulations could be a practical possibility to train crisis management and response staff. To substantiate this information, interviews were conducted with key officials in the field of German civil protection: command and control center staff, command and control center software trainers and crisis information system managers. This paper presents a qualitative study in the field of training German response personnel in crisis management information systems. The results are presented in three sections: suitable training strategies and structures, challenges and best practices for the implementation of trainings and using simulation as a training method for crisis information systems. The results contain personal experiences, opinions and known best-practices of the interview partners.
Artificial intelligence
Computer simulation
Decision support systems
Personnel training
Research and development management
Civil protection
Command and control centers
Crisis management
Personal experience
Qualitative study
Simulation
Streamline operations
Technical development
Human resource management
exported from refbase (http://idl.iscram.org/show.php?record=748), last updated on Tue, 04 Aug 2015 12:35:59 +0200
text
http://idl.iscram.org/files/max/2014/748_Max_etal2014.pdf
MatthiasMax_etal2014
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2014
S.R. Hiltz
M
S
Pfaff
editor
11th International ISCRAM Conference on Information Systems for Crisis Response and Management
2014
The Pennsylvania State University
University Park, PA
conference publication
518
527
9780692211946
2411-3387
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