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Towards an impact evaluation framework for the collaborative information supply chain in humanitarian crisis response
Kenny Meesters
author
Bartel A. Van De Walle
author
2013
Karlsruher Institut fur Technologie
KIT; Baden-Baden
English
Emerging technologies provide opportunities for the humanitarian responders' community to enhance the effectiveness of their response to crisis situations. A part of this development can be contributed to a new type of information supply chains -driven by collaboration with digital, online communities- enabling organizations to make better informed decisions. However, how exactly and to what extend this collaboration impacts the decision making process is unknown. To improve these new information exchanges and the corresponding systems, an evaluation method is needed to assess the performance of these processes and systems. This paper builds on existing evaluation methods for information systems and design principles to propose such an impact evaluation framework. The proposed framework has been applied in a case study to demonstrate its potential to identify areas for further improvement in the (online) collaboration between information suppliers and users.
Supply chains
Impact evaluation
Information supply chain
Requirement analysis
Systems development
User participation
Information systems
exported from refbase (http://idl.iscram.org/show.php?record=759), last updated on Sun, 09 Aug 2015 05:28:05 +0200
text
http://idl.iscram.org/files/meesters/2013/759_Meesters+VanDeWalle2013.pdf
KennyMeesters+BartelA.VanDeWalle2013
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2013
T. Comes
F
Fiedrich
editor
10th International ISCRAM Conference on Information Systems for Crisis Response and Management
2013
Karlsruher Institut fur Technologie
KIT; Baden-Baden
conference publication
536
545
9783923704804
2411-3387
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