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Leveraging WebEOC in support of the Haitian relief effort: Insights and lessons learned
Cynthia Nikolai
Irma Becerra-Fernandez
Troy Johnson
Greg Madey
S. French, B.T., C. Zobel
The magnitude seven earthquake that rocked Haiti has been a devastating disaster for the small country (USGS 2010). They are not alone in this crisis, however. When the earthquake struck, thousands of US citizens responded by donating money, resources, people, and time to aid in the disaster relief. To respond to the incident and to create a secure information-sharing environment, the Florida Miami-Dade County and State Emergency Operations Centers (EOC) were activated. The main information system in use at the Miami-Dade EOC is WebEOC, a web-based crisis information management system that aids in secure coordination and collaboration among EOC staff, liaisons, and emergency managers. As a result of the earthquake response efforts using this system, we have identified seven main insights and lessons learned with respect to crisis information management software. In this paper, we discuss Miami-Dade's role in the Haitian relief efforts and how this lead to these insights and lessons learned.
openurl:?ctx_ver=Z39.88-2004&rfr_id=info%3Asid%2Fidl.iscram.org%2F&genre=proceeding&title=Leveraging%20WebEOC%20in%20support%20of%20the%20Haitian%20relief%20effort%3A%20Insights%20and%20lessons%20learned&stitle=ISCRAM%202010&issn=2411-3387&date=2010&aulast=Cynthia%20Nikolai&au=Irma%20Becerra-Fernandez&au=Troy%20Johnson&au=Greg%20Madey&pub=Information%20Systems%20for%20Crisis%20Response%20and%20Management%2C%20ISCRAM&place=Seattle%2C%20WA&sid=refbase%3AISCRAM
url:http://idl.iscram.org/show.php?record=810
citekey:CynthiaNikolai_etal2010
citation:Cynthia Nikolai, Irma Becerra-Fernandez, Troy Johnson, & Greg Madey. (2010). Leveraging WebEOC in support of the Haitian relief effort: Insights and lessons learned. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
2010
ConferencePaper
text
Disaster prevention
Disasters
Earthquakes
Economic and social effects
Geographic information systems
Information management
Information systems
Management information systems
Risk management
Disaster relief
Earthquake response
Emergency management
Emergency operations centers
Information management software
Information management systems
Miami-Dade County
WebEOC
Human resource management
file:http://idl.iscram.org/files/nikolai/2010/810_Nikolai_etal2010.pdf
Information Systems for Crisis Response and Management, ISCRAM
English
2411-3387
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings
2010
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