1.1
1
xml
info:srw/schema/1/mods-v3.2
Information flow and teamwork in Incident Control Centers
Christine Owen
author
Jan Douglas
author
Gregory Hickey
author
2008
Information Systems for Crisis Response and Management, ISCRAM
Washington, DC
English
This paper reports research in progress into a study of information flow and teamwork in Incident Management Teams (IMTs) in Australia. The research project, funded by the Bushfire Co-operative Research Centre. The overall research design includes interviews with experienced personnel, observations of real-time incidents and training simulations and a national questionnaire of incident management practices. Data reported in this conference session will focus on a sample of observation data conducted in two training simulations of a wildfire incident. Observations were video recorded and key IMT members wore lapel microphones. Video data has been coded for use of artifacts (e.g., maps, status boards) and room movement. Audio data has been coded for by the quantity and quality of interactions within and between IMT functions. The presentation aims to contribute to an understanding of what enables and constrains effective teamwork and information flow within Incident Control Centers (ICCs) in Australia.
Fires
Information systems
Personnel training
Surveys
Conference sessions
Incident Management
Incident management team
Information flows
Quality of interaction
Teamwork
Training simulation
Wildfire
Human resource management
exported from refbase (http://idl.iscram.org/show.php?record=824), last updated on Sun, 09 Aug 2015 07:03:37 +0200
text
http://idl.iscram.org/files/owen/2008/824_Owen_etal2008.pdf
ChristineOwen_etal2008
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2008
F. Fiedrich
B
Van
de
Walle
editor
5th International ISCRAM Conference on Information Systems for Crisis Response and Management
2008
Information Systems for Crisis Response and Management, ISCRAM
Washington, DC
conference publication
742
751
9780615206974
2411-3387
1