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Understanding crises: Investigating organizational safety culture by combining organizational ethnography and agent modeling
David Passenier
author
Colin Mols
author
Jan Bím
author
Alexei Sharpanskykh
author
2013
Karlsruher Institut fur Technologie
KIT; Baden-Baden
English
This paper presents a novel, advanced research approach to investigate organizational safety culture as a complex phenomenon, combining agent modeling and organizational ethnography. Safety culture is an emergent property of organizations that largely influences the resilience of organizational responses in crisis situations. However, theory describing the precise ways in which safety culture influences resilience is lacking. Thus the first step is to understand how safety culture gradually emerges from interactions between formal and informal organizational processes. The paper explains the proposed research methodology illustrated by a case of an aircraft maintenance organization. A preliminary analysis is performed from which a conceptual model is derived, and the subsequent simulation and automated analytical techniques that will be used to validate the model and gain new insights are explained.
Information systems
Maintenance
Multi agent systems
Aircraft maintenance
Complexity science
Organizational ethnography
Organizational process
Organizational safety culture
Preliminary analysis
Research methodologies
Safety culture
Computer simulation
exported from refbase (http://idl.iscram.org/show.php?record=831), last updated on Sun, 09 Aug 2015 05:45:53 +0200
text
http://idl.iscram.org/files/passenier/2013/831_Passenier_etal2013.pdf
DavidPassenier_etal2013
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management
ISCRAM 2013
T. Comes
F
Fiedrich
editor
10th International ISCRAM Conference on Information Systems for Crisis Response and Management
2013
Karlsruher Institut fur Technologie
KIT; Baden-Baden
conference publication
566
570
9783923704804
2411-3387
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