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Amro Al-Akkad, & Christian Raffelsberger. (2014). How do i get this app? A discourse on distributing mobile applications despite disrupted infrastructure. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 565–569). University Park, PA: The Pennsylvania State University.
Abstract: This paper aims to lead a discourse on distributing mobile applications while having no access to cloud services. While in daily life people acquire applications via application stores, the access to those stores can be severely hampered in disasters. Instead of wishful thinking, i.e. hoping that people or manufactures would pre-install an (emergency) app before a disaster, we have started to investigate into Internet-less deployment mechanisms. We discuss five potential approaches of deploying apps in an ad-hoc fashion. Each approach is assessed against six criteria, while taking a stance that the smartphone is the minimally required deployment platform. This paper concludes with the observation that current mobile operating system providers do not provide “Internet-less” deployment mechanisms, although platforms as Android allow for this. This said, we hope that this contribution can spark further interest into the discussed problematic.
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Matthew Guardascione, & Allen E. Milewski. (2010). Feedback mechanisms in automated emergency management training. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This study explored automated training for emergency managers and the effects of feedback on performance. A prototype emergency management training application was built to allow the usage of either immediate feedback or delayed, “hotwash” feedback. Users were split into two groups and asked to carry out two emergency management scenarios using one of the feedback mechanisms, and the difference in scores between each feedback type were analyzed There was a general increase in performance across sessions. Further, the improvements in scores between each feedback type showed that users performed significantly better when using the hotwash feedback mechanism compared with the immediate feedback mechanism. In contrast to the performance data, preference data showed no overall differences between the two procedures, although each user had a strong preference for one or the other feedback mechanism. The implications for the design of training systems offering both procedures are discussed.
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Syed Imran, Franclin Foping, Ioannis M. Dokas, & John Feehan. (2010). Towards domain specific modeling approach in early warning system. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: It is of practical significance and great value to design and develop a novel Early Warning System (EWS), which will be used by the personnel of institutions involved in the drinking water delivery governance model of Ireland. In order to help the users of our EWS in representing and codifying their knowledge on the complex coincidences that may drive Water Treatment Plants (WTP) to failures or to hazardous states we propose in this paper a novel approach of using Domain Specific Modeling (DSM) in the domain of EWS for Water Treatment Plants. The novelty of our DSM approach also lies in providing a standalone open source software application rendering profiling of the water utilities, early warning signals, monitoring mechanisms of signals along with capability of assessing the “tendency” of a WTP towards failure, given a set of observed early warning signals.
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Torbjørg Meum, & Bjørn Erik Munkvold. (2013). Information infrastructure for crisis response coordination: A study of local emergency management in norwegian municipalities. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 84–88). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: While great progress is made in terms of development and implementation on new ICT services for supporting crisis response coordination, the challenge remains on how to integrate these services within the ICT infrastructure in daily use by emergency responders. We report from an ongoing analysis of existing crisis response infrastructure in Norwegian municipalities, presenting an overview of current practice and related challenges. We argue for an information infrastructure perspective on the integration challenges, focusing on how new services based on geographic information systems and social media should be based on existing systems in use.
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Louis-Francis Pau, & Peter Simonsen. (2008). Emergency messaging to general public via public wireless networks. In B. V. de W. F. Fiedrich (Ed.), Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management (pp. 3–11). Washington, DC: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Warnings to the broad population in an emergency situation, irrespective of location and condition, is a public policy responsibility. Public wireless networks offer now the opportunity to deliver emergency warnings in this way with explanations, because in many countries the mobile penetration rates and coverage are higher than any other access form. The paper summarizes the analysis of the selection process between Short messaging services (SMS) and Cell Broadcast (CB) messaging in the context of Denmark based on end user requirements, stakeholder roles and case-based analysis. It demonstrates the many technical, cost-benefit and other trade-offs needed in supporting the population now with a dependable and wide-spread technology. This research is the basis for a national policy.
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Simone Sillem, & Erik(J.W.F.) Wiersma. (2006). Comparing cell broadcast and text messaging for citizens warning. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 147–153). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: In life-threatening emergencies, citizens need to be warned. The currently used method for citizens warning in The Netherlands is a siren. AT this moment, research is being carried out into using new technologies as an addition to this siren for citizens warning. Modern telecommunication technologies have great potential for informing the public. Especially the use of text-based features of mobile phones is considered for this function. Advantages of such a system are that these technologies overcome problems of hearing the siren and that text-based messages provide possibilities for giving more and more detailed information. In a number of pilot studies, Delft University of Technology has gained experience with the possibilities of these technologies for citizens warning services. This paper compares two text-based mobile phone technologies that can be used for citizens warning as an addition to the siren.
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Marnix W.B. Eysink Smeets, & Simone Sillem. (2005). Intelligent SMS as an effective public warning system: The inspiring results of a dutch pilot project. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management (pp. 317–321). Brussels: Royal Flemish Academy of Belgium.
Abstract: The classic Dutch disaster-warning system (the 'siren') is not as effective as it should be. The alarm is not heard by 37% of the population, not all the people that hear the siren do take it seriously. A public-warning system was developed based on so-called 'intelligent SMS'. This system was tested in 2004 among 700 inhabitants of the city of Vlaardingen (region Rotterdam-Rijnmond). The University of Delft conducted an intensive evaluation. The evaluation shows that use of SMS is technically feasible. It diminishes the part of the population that is not reached is by approx. 50%. The public is now not only warned that 'something is going on' but is informed by SMS of the nature of the threat ánd on what to do. The public perceives intelligent SMS as the most effective warning system. Based on the pilot, the disaster-management authority of the region Rotterdam-Rijnmond, with some 1.2 million inhabitants, decided to structurally implement the system in the whole region in 2005.
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Jeannette N. Sutton. (2010). Twittering Tennessee: Distributed networks and collaboration following a technological disaster. In C. Zobel B. T. S. French (Ed.), ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings. Seattle, WA: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: Informal communication channels are often the primary means by which time-sensitive hazard information first reaches members of the public. The capacity for informal communications has been recently transformed by the widespread adoption of social media technologies, such as the micro-blogging service Twitter, which allows individuals to interact with a broad audience over great distances. During a disaster or crisis event, this networked communication mechanism provides a means to communicate information and facilitate collaboration both locally and among distributed networks. This paper examines the use of Twitter following a technological disaster, showing how geographically dispersed individuals broadcast information about the impact of the disaster and its long-term effects, in contrast with the dearth of participation among public officials and industry representatives. Non-local users challenged authoritative accounts of the disaster and corrected misinformation. Conclusions are provided for policy makers and suggestions are offered for further research.
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Anja Van Der Hulst, Rudy Boonekamp, & Marc Van Den Homberg. (2014). Field-testing a comprehensive approach simulation model. In and P.C. Shih. L. Plotnick M. S. P. S.R. Hiltz (Ed.), ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management (pp. 575–584). University Park, PA: The Pennsylvania State University.
Abstract: This paper describes the field tests of a simulation based game aiming at raising awareness and creating a deeper understanding of the dynamics of the comprehensive approach (CA). The setting of this game is that of a failed state where an UN intervention takes place after massive conflict that requires a CA to stabilize the situation. That is, the civil and military actors need to collaborate effectively, taking into account their respective strengths, mandates and roles. Underlying the game is the Go4it CA simulation Model (GCAM2.0). GCAM2.0 was extensively field-tested in eight sessions with about 16 persons each, aiming at assessment of the perceived realism and learning effects. It was found to provide a sufficiently authentic experience to obtain awareness of the CA in novices. With regard to improving the deeper understanding of the dynamics and complexity of the CA, in a cooperation-oriented setting only deeper learning can be reached.
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