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Usha Satish, & Siegfried Streufert. (2004). Training to defend: Strategic management simulations. In B. C. B. Van de Walle (Ed.), Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management (pp. 157–160). Brussels: Royal Flemish Academy of Belgium.
Abstract: Terrorism is defined by a philosophy of revolutionary violence and a commitment to the destruction of government power. Of course, one way to reduce vulnerability to these impacts is heightened security. However, we must be a step ahead of terrorists: we must prevent their intended actions whenever possible. Most measures of decision-making competence focus on “content,” i.e. on “what” decision makers know, on what their thought processes are, and on whether the decisions they make are correct. However complex, volatile, ambiguous task environments involving uncertainty and delayed feedback provide challenges and generate levels of stress, which interfere with appropriate decision making. A “correct” decision may not be easily available. Many well-trained individuals will be at a loss and may make errors (e.g., because they may select the most immediately evident, yet not the most appropriate options). The use of a well-validated methodology, Strategic Management Simulations (SMS) to assess and train decision makers is presented. © Proceedings ISCRAM 2004.
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Nanja J. J. M. Smets, Guido Te Brake, Jasper Lindenberg, & Mark A. Neerincx. (2007). Influence of mobile map size and user capacities on situation awareness tested in a virtual environment. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 557–564). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: In the near future, first responders may become equipped with mobile devices providing navigation, decision and communication support. Because of the complex and chaotic circumstances in which these devices will be used, the devices should support the creation and maintenance of adequate situation awareness. Extensive testing of such devices for crisis management in real-life is expensive, complex, risky and only possible for specific settings. Therefore, we developed a synthetic task environment that is suited for developing and evaluating new concepts. In this paper, we present the results of the first experiment in this environment. Participants had to rescue victims in a synthetic world, and were supported by a map of the area showing the location and orientation of the participant and the victims. The experiment focused on the effects of map size and user's spatial ability on the quality of the situational awareness that was developed by the first responders. Besides the results of the experiment, experiences with the use of a synthetic environment for evaluation and development purposes are presented.
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