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Roser Beneito-Montagut, Susan Anson, Duncan Shaw, & Christopher Brewster. (2013). Governmental social media use for emergency communication. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 828–833). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: The possibility of crowdsourced information, multi-geographical and multi-organisational information flows during emergencies and crises provided by web 2.0 tools are providing emergency management centres with new communication challenges and opportunities. Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication. By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional resilience could be improved.
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George H. Bressler, Murray E. Jennex, & Eric G. Frost. (2012). X24 Mexico: Stronger together. In Z.Franco J. R. L. Rothkrantz (Ed.), ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management. Vancouver, BC: Simon Fraser University.
Abstract: Can populations self-organize a crisis response? This is a work in progress report on Exercise 24, X24, Mexico, a follow up to the first two exercises, X24 and X24 Europe The X24 exercises used a variety of free and low-cost social media and web 2.0 tools to organize, plan, and manage local and international expertise and organizations in the response to a preset disaster scenario. The first X24 focused on Southern California, while the second X24, X24 Europe, focused on the Balkan area of Eastern Europe. These exercises involved over 12,500 participants for X24 while X24 Europe had over 49,000 participants. This paper presents an overview of the recently completed X24 Mexico exercise, as well as the preliminary results. © 2012 ISCRAM.
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Carolin Klonner, Sabrina Marx, Tomás Usón, & Bernhard Höfle. (2016). Risk Awareness Maps of Urban Flooding via OSM Field Papers- Case Study Santiago de Chile. In A. Tapia, P. Antunes, V.A. Bañuls, K. Moore, & J. Porto (Eds.), ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management. Rio de Janeiro, Brasil: Federal University of Rio de Janeiro.
Abstract: Urban flooding has been increasing in recent years and therefore new specified methods need to be developed and applied. The rise of Web 2.0 technologies and collaborative projects based on volunteered geographic information like OpenStreetMap (OSM) lead to new dimensions of participatory practices. Thus, citizens can provide local knowledge for natural hazard analysis in a convenient way. In the following, a case study of the Quilicura community in Santiago de Chile -regularly affected by urban floods- is presented. A combination of OSM Field Papers and the risk perception of local people is applied in the concept of risk awareness maps including a questionnaire for participants? information. This explorative study is a promising approach for a complementing data source because insight into local knowledge is acquired in a fast way. Results reveal two main streets, which are identified by the participants as prone to urban floods.
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Gerhard Wickler, Stephen Potter, Austin Tate, & Jeffrey Hansberger. (2011). The virtual collaboration environment: New media for crisis response. In E. Portela L. S. M.A. Santos (Ed.), 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011. Lisbon: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: This paper concerns the use of new media technologies, including virtual worlds and web 2.0, for on-line collaborative activities, and specifically for the provision of expert advice about the response to large-scale crises. Internet technologies in general offer rich possibilities for interactions involving remote experts; however, the diversity, novelty and power of these technologies are such that to introduce them into problem-solving episodes without first developing a model of the nature of those episodes and the type of collaborative support they require, risks confusing and discouraging users. After a brief discussion of the nature of distributed collaboration and the implications this has for any technical support, we describe a virtual collaboration environment that has been developed to foster task-focused communities and support them through specific problem-solving episodes, and present some of the results of evaluation experiments.
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