Kathrin Eismann, Melanie Reuter-Oppermann, & Kai Fischbach. (2019). Towards Social Media Decision Support for Joined EMS and Crisis Logistics. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: In this paper, we investigate how social media can be utilised to support the integration of emergency medical services (EMS) and crisis management activities. We explore the literature both on social media in crisis management and on EMS logistics to elaborate on their potential to support EMS logistics planning based on the experiences from crisis management. We then discuss how social media data can be used for tactical and strategic decision-making using location data to improve demand forecasting and planning for both routine emergencies and crises.
|
Laura Laguna Salvadó, Matthieu Lauras, & Tina Comes. (2018). A Sustainability Maturity Assessment Method for the Humanitarian Supply Chain. In Kees Boersma, & Brian Tomaszeski (Eds.), ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management (pp. 276–290). Rochester, NY (USA): Rochester Institute of Technology.
Abstract: The HSC is a key element for the success of HOs relief operations. Today, the HSC performance faces many challenges: (1) the increasing gap between funding and needs; (2) donors ask for more transparency and accountability; (3) the growing urgency of switching to sustainable development is gaining ground in public opinion. Consequently, to maintain a competitive position (order winner) in the near future, considering sustainability in addition to effectiveness and efficiency to measure the performance of the operations becomes fundamental. In the literature, some authors have highlighted that the lack of Decision Support Systems difficult the planning and achievement of sustainability performance objectives in humanitarian operations. Therefore, we propose a sustainability maturity assessment method to improve the sustainability of HSC operations. Using the information gathered from IFRC field research, as well as from the literature, a proof of concept is presented to demonstrate the relevance of the proposal.
|
