Marcia Brooks. (2006). Challenges for warning populations with sensory disabilities. In M. T. B. Van de Walle (Ed.), Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management (pp. 137–140). Newark, NJ: Royal Flemish Academy of Belgium.
Abstract: People with sensory disabilities, like anyone else, need access to timely emergency and weather warnings information. Primary information sources, radio and television broadcasts, do not consistently serve the needs of the 28 million people who are deaf or hard-of-hearing, or the 11 million people who are blind or have low vision. Alert systems, services and products are developing text and audio alert capabilities to serve these populations but many inconsistently support appropriate modalities and accessible interfaces. Funded by the US Department of Commerce, WGBH is uniting emergency alert providers, local information resources, telecommunications industry and public broadcasting representatives, and consumers to research and disseminate replicable approaches to make emergency warnings and community-based information accessible. Through research with consumers and the public warning community, and delivery and device testing, an information model is being developed with recommended accessibility extensions to emergency system protocols, technologies and services for cross-platform delivery. © 2006 WGBH Educational Foundation.
|
Markku T. Häkkinen, & Helen T. Sullivan. (2007). Effective communication of warnings and critical information: Application of accessible design methods to auditory warnings. In K. Nieuwenhuis P. B. B. Van de Walle (Ed.), Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers (pp. 167–171). Delft: Information Systems for Crisis Response and Management, ISCRAM.
Abstract: When a system initiates an auditory warning or alert, detection and correct identification of the information by the human recipient can be influenced by a variety of factors. Examples from aviation and public warning demonstrate instances where messages are ignored, not understood or misinterpreted. The reasons why messages may fail can stem from the design of the message itself, environmental conditions, and sensory or cognitive impairments. Based upon experience from several contexts and from the development of assistive technology for people with disabilities, promising design approaches are being explored in research on warning system design. The importance of multimodal warnings, selection of speech type, and internationalization are discussed.
|
Terje Gjøsæter, Jaziar Radianti, & Weiqin Chen. (2019). Understanding Situational Disabilities and Situational Awareness in Disasters. In Z. Franco, J. J. González, & J. H. Canós (Eds.), Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management. Valencia, Spain: Iscram.
Abstract: In this paper, a scenario-based approach augmented with personas typically used in universal design and
interactive design domains is used to illustrate the occurrence of situational disabilities in emergency situations,
and to show how environmental factors can trigger these situational disabilities. With the help of personas
representing selected archetypical characteristics and roles, the scenarios are further examined to show how these
situational disabilities can affect the situational awareness of different stakeholders, not only in the command and
control centers, but also first responders in the field as well as affected members of the public. This approach
provides a better understanding of the importance of universal design of ICT for Emergency Management, not
only for people with disabilities and the elderly, but for anyone.
|
Terje Gjøsæter, Jaziar Radianti, & Weiqin Chen. (2020). Towards Situational Disability-aware Universally Designed Information Support Systems for Enhanced Situational Awareness. In Amanda Hughes, Fiona McNeill, & Christopher W. Zobel (Eds.), ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management (pp. 1038–1047). Blacksburg, VA (USA): Virginia Tech.
Abstract: This paper takes on the challenge of designing situational awareness information systems that take into account not only the prevalence of so-called demons of situational awareness, but also situational disabilities that will typically occur in a disaster situation, both in the control room and in the field among the general public as well as first responders. It further outlines how a situational awareness information system process model can be adapted and used as a basis for designing situational awareness information support systems that address these issues with the help of Universal Design principles.
|
