Murray Turoff. (2015). The Paradox of Emergency Management. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: The role of Emergency Management is to respond effectively to a major emergency that cannot be handled by the day to day independent services such as fire fighters, police, and medical response facilities. However, normal evolutionary processes typically make the ability to respond to disasters more difficult. This leads to long term decision and policy conflicts and incompatibilities about desirable goals, with implications for practitioners and system designers.
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