Florian Brauner, Thomas Münzberg, Marcus Wiens, Frank Fiedrich, Alex Lechleuthner, & Frank Schultmann. (2015). Critical Infrastructure Resilience: A Framework for Considering Micro and Macro Observation Levels. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: The resilience mechanisms of Critical Infrastructures (CIs) are often hard to understand due to system complexity. With rising research interest, models are developed to reduce this complexity. However, these models imply reductions and limitations. According to the level of observation, models either focus on effects in a CI system or on effects in a single CI. In cases of limited resources, such limitations exclude some considerations of crisis interventions, which could be identified in combining both observation levels. To overcome these restrictions, we propose a two-step framework which enables to analyze the vulnerability of a CI and as well in comparison to other CIs. This enhances the understanding of temporal crisis impacts on the overall performance of the supply, and the crisis preparations in each CI can be assessed. The framework is applied to the demonstrating example of the functionalities of hospitals that are potentially suffering from a power outage.
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Hanna Honkavuo, Markus Jähi: Ari Kosonen, Kalevi Piira, Kalev Rannat, & Jari Soininen, M. M., Kuldar Taveter. (2015). Enhancing the quality of contingency planning by simulation. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Contingency planning is a significant challenge when dealing with rarely occurring cases. First of all, the situation related threats can be difficult to identify. Moreover, it is difficult to conclude what happens when multiple threats occur simultaneously. In this paper we introduce the idea of an application which allows seamless cooperation between many experts.
In this paper we describe a computer based simulation application which is designed to support contingency planning ? having resources available ? in extreme winter condition. First we introduce the background of the simulation – sparsely populated areas in Northern Finland where long distances and extremely cold weather can make disturbance situations even more difficult to be normalized by authorities. Secondly we present the tools that are used to build up the application. Finally, we discuss what benefits the application offers for the authorities, preparedness planning and society.
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Christian Reuter. (2013). Power outage communications: Survey of needs, infrastructures and concepts. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 884–889). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.
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Hans-Peter Thamm, Thomas Ludwig, & Christian Reuter. (2013). Design of a process model for unmanned aerial systems (UAS) in emergencies. In J. Geldermann and T. Müller S. Fortier F. F. T. Comes (Ed.), ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management (pp. 478–487). KIT; Baden-Baden: Karlsruher Institut fur Technologie.
Abstract: The electricity network is one of the most important infrastructures in modern industrialized societies. In the case of power outages, the society becomes aware of their dependence on electricity and organizations responsible for recovery work need precise information about the location and the type of the damage, which are usually not available. Unmanned Aerial Systems (UAS), commonly known as drones, are aircrafts without a human pilot on board and may help to collect this information. While many technical approaches for UAS exist, a systematic process model for using UAS in emergencies based on the organizations needs is still missing. Based on the presentation of current types of UAS, approaches of using UAS and workshops with organizations responsible for recovery work (police and fire department, public administration, power supplier) this paper presents a process model for UAS in emergencies, especially power outages, which takes both theoretical findings and human experiences into consideration.
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Thomas Münzberg, Marcus Wiens, & Frank Schultmann. (2015). The Effect of Coping Capacity Depletion on Critical Infrastructure Resilience. In L. Palen, M. Buscher, T. Comes, & A. Hughes (Eds.), ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management. Kristiansand, Norway: University of Agder (UiA).
Abstract: Coping capacities (CCs) are often implemented at Critical Infrastructure (CI) facilities to ensure a continuous supply of vital services and products for a population during lifeline disruptions. Through various restrictions, these redundant backups are frequently limited and, hence, only allow a supply continuity for a short duration. The capacity depletes with the duration of the disruptions. In this paper, we discuss how this decrease is evaluated in disaster management. To get an enhanced insight, we introduce to a representative decision problem and used a demonstrative example of a power outage to discuss how decision maker consider the effect of CC depletion and how analytical approaches could address this issue. For doing so an expert survey and an analytical approach were implemented and applied. The comparison and the discussion of the results motivate further research directions on this topic.
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