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Nicklaus A. Giacobe; Pamela J. Soule Social media for the emergency manager in disaster planning and response ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Practitioner Cases and Practitioner-Centered Research 2014 details   pdf isbn
Andrea H. Tapia; Nicklaus A. Giacobe; Nicolas LaLone; Pamela J. Soule Scaling 911 Messaging for Emergency Operation Centers During Large Scale Events ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Practitioner Cases and Practitioner-Centered Research 2015 details   pdf isbn
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