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Christian Reuter; Oliver Heger; Volkmar Pipek Combining real and virtual volunteers through social media ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Social Media 2013 details   pdf isbn
William R. Smith; Keri K. Stephens; Brett Robertson; Jing Li; Dhiraj Murthy Social Media in Citizen-Led Disaster Response: Rescuer Roles, Coordination Challenges, and Untapped Potential ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Social Media Studies 2018 details   pdf isbn
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