Records |
Author |
Jonas Herkevall; Björn J E Johansson |
Title |
Understanding Understanding at the Boundary of Inter-organizational Crisis Management – Perspectives from the Swedish COVID-19 Response |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
322-333 |
Keywords |
Boundary-crossing Competence; Boundary Discourse; Systems Science; Complex Adaptive Systems; Constructivism |
Abstract |
The objective of this paper is to understand understanding at the boundaries of inter-organizational crisis management – through different practitioner accounts of the Swedish COVID-19 response. Large-scale crisis management is challenging, as it demands cooperation across organizational boundaries. This paper presents an interview study conducted in Sweden during the COVID-19 response. Findings suggest that cooperative work at the inter-organizational boundaries depends on the ability to bridge discursive boundaries. From the perspective of an organization, this demands understanding of the rationale, values, constraints and capabilities of other organizations. Interviewees expressed frustration due to the time demands of establishing such an understanding. Despite time demands, establishing understanding was needed as the ability to conduct basic tasks such as sharing information and resources, and coordinating action emerge from that understanding. In this paper, it is suggested that new approaches to training that comprise general boundary-crossing skills be added to existing training and exercise programs. |
Address |
Swedish Defence Research Agency; Swedish Defence Research Agency |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2421 |
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Author |
Anton Björnqvist; Marc Friberg; Carl-Oscar Jonson; Jenny Pettersson; Peter Berggren |
Title |
An Analysis of a Swedish Medical Command and Control System’s Situation Reports from the COVID-19 Pandemic |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
334-348 |
Keywords |
Information sharing; crisis management; situation reports; COVID-19; command and control |
Abstract |
This paper presents an analysis of situation reports used and created by a crisis management team within the Swedish healthcare sector during the early phase of the COVID-19 pandemic. The analysis was conducted through a deductive content analysis, where categories were identified based on the concepts of common operational pictures, sensemaking, and situation awareness. In the analysis, support for all identified categories was found. Based on the analysis and the concepts, future recommendations regarding what type of information that ought to be included in situation reports were created. These recommendations include, amongst others, the categories of consequences, how it is perceived by the public, objectives, status and implications of information, future scenarios, actions, resources, and work procedures. |
Address |
Linköping University; Linköping University; Linköping University; Linköping University; Linköping University |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2422 |
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Author |
Alva Linhagen; Anton Björnqvist; Peter Berggren |
Title |
A Meta-evaluation of Swedish Evaluations of COVID-19 Pandemic Management |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
349-361 |
Keywords |
COVID-19; crisis management; meta-evaluation |
Abstract |
The COVID-19 pandemic has had a global impact om society. Different countries and organizations have chosen different approaches to manage this crisis. This paper aims to describes how public Swedish actors (county administrative boards, municipalities, and regional councils) evaluated their management of the COVID-19 pandemic. Also, the paper aims to suggest improvements for crisis management strategies. Applying a meta-evaluation approach to open reports from the public organizations means collecting evaluation reports, determining if they fit the inclusion criteria, and if so, include them in the analysis. Included reports were categorized and given points indicating different types of merits. In addition, a thematic analysis of conclusions was conducted. 110 evaluation reports from 98 different organizations are included in the analysis. The importance of evaluating, having a structure for data collection, analysis, and reporting is reflected in the quality of the reports. Four identified themes offer an understanding of areas in need for development among Swedish regional councils, municipalities, and county administrative boards. |
Address |
Linköping University; Linköping University; Linköping University |
Corporate Author |
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Thesis |
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Publisher |
University of Agder (Norway) |
Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2423 |
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Author |
Cendrella Chahine; François Peres; Thierry Vidal; Mohamad El Falou |
Title |
Functional and Dysfunctional Modelling and Assessment of an Emergency Response Plan |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
363-375 |
Keywords |
Crisis management; risk analysis; FMECA; BPMN; emergency response plan |
Abstract |
The objective of crisis management is to limit the impact of a feared event that has occurred and to restore the conditions corresponding to a nominal situation. In this context, we will focus on emergency response plans for mass casualty crises. In this paper, we propose a functional modelling of the French generic emergency plan, ORSEC plan, using the Business Process Model and Notation (BPMN). On the basis of this representation, a dysfunctional analysis is performed from a new approach identifying Failure mode, effects and criticality analysis (FMECA), in order to better anticipate, the events likely to interrupt the intervention plan. This work will then be used in a multi-agent dynamic planning and scheduling model to allow an actor to choose among the dynamic planning approaches the one that allows him/her to reach his/her goal. |
Address |
ULF Liban/LGP-ENIT |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2424 |
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Author |
Viktor Sköld Gustafsson; Tobias Andersson Granberg; Sofie Pilemalm; Martin Waldemarsson |
Title |
Managing Natural Hazards in Sweden – Needs for Improved Information and Decision Support Systems |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
376-384 |
Keywords |
Emergency response; extreme weather events; command and control; needs analysis |
Abstract |
This paper explores opportunities for information systems to support emergency response to multiple natural hazards. Interviews were conducted with 12 representatives from actors of the Swedish emergency response system about response to multiple natural hazards. Challenges and needs connected to five themes influencing the response effort were identified: Cooperation, Resource management, Command and control, Common operational picture, and Risk management. The results illuminate a lack of technology to support decisions and analyses during emergency response to both single and multiple natural hazards. Based on this, the paper suggests and discusses information systems and decision support tools to assist in satisfying the identified needs. The findings can inform policy makers in emergency response of where to concentrate the development of collaborative preparedness and response work, and the scientific community of future research directions. |
Address |
Linköping University; University of Agder |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2425 |
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Author |
Per-Anders Oskarsson; Niklas Hallberg; Johan Nordström; Magdalena Granåsen; Mari Olsén |
Title |
Assessment of Collaborative Crisis Management Capability by Generic Questions |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
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Issue |
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Pages |
385-391 |
Keywords |
Capability; crisis management; inter-organizational; validation |
Abstract |
Societies need the ability to respond to crises such as terrorism, pandemics and natural disasters. Hence, it is essential to ensure that the capability of crisis management is attained, maintained, and developed. Since large crises cannot be handled by single organizations, collaborative crisis management capability is needed. The objective of this work was to provide support by an instrument for assessment of collaborative crisis management capability. The work was iteratively performed in a workgroup. The outcome was two templates with sets of generic questions, one for assessment of the actual capabilities and one for assessment of the preconditions of the capabilities. The templates mainly focus on assessment of collaborative crisis management capability. However, since the questions are generically formulated, they should be usable for assessments of any type of crisis management capability. |
Address |
Swedish Defence Research Agency |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2426 |
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Author |
Lennart Landsberg; Jörg Schmidt; Ompe Aimé Mudimu |
Title |
Synthesising Comparisons to Develop a Generic Command and Control System |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
392-403 |
Keywords |
C2-System; command and control; process; comparison; evaluation |
Abstract |
Large and small incidents challenge emergency services around the world. Regardless of the size of the incident, command and control (C2)-systems are used to manage the situation, allowing a rapid and coordinated intervention. As all implemented actions result from the outputs of C2-systems, they are a fundamental component of the response. That is why they must be highly reliable and efficient. A research initiative is therefore addressing the approach of evaluating C2-systems on a scenario basis and using key performance indicators (KPI). To ensure that the KPIs can be applied to any form of incident control, a generic C2-system was developed by comparing and merging six German- and English-language C2-systems as well as one international standard. With this step, a comprehensive and detailed C2-system was developed, which is presented in this paper. |
Address |
TH Köln – University of Applied Sciences |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2427 |
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Author |
Bas Lijnse |
Title |
Modeling Real World Crisis Management Plans with C2Sketch |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
404-413 |
Keywords |
Crisis Management Plans; Command and Control Systems; C2Sketch |
Abstract |
When crisis management plans are described in natural language documents, they may contain logical inconsistencies or ambiguities that are not immediately apparent. To allow automated early detection of such errors, they need to be described in a well defined formalism. C2Sketch is a tool for modeling command and control systems that provides such a structure for formalizing (crisis management) plans. However, C2Sketch is in active development and to what extent real-world crisis management plans can be expressed in it is unknown. In this exploratory study the unstructured text of a small sample of publicly available regional-level crisis management plans was translated systematically into structured C2Sketch mission-plans to uncover limitations and opportunities for further development of the tool. The plans contained enough information to largely capture the networks of actors and their tasks therein, but did contain enough operational information to develop complete C2Sketch models from. |
Address |
Netherlands Defence Academy |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2428 |
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Author |
Pauline Tobergte; Alena Knispel; Lennart Landsberg; Ompe Aimé Mudimu |
Title |
Evaluation of Tabletop Exercises in Emergency Response Research and Application in the Research Project SORTIE |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
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Pages |
415-427 |
Keywords |
tabletop exercise; training; observation; evaluation; emergency services |
Abstract |
This paper presents the fields of application of the tabletop exercise in emergency response by explaining the method in emergency response research. The authors illustrate the tabletop exercise of the Institute for Rescue Engineering and Civil Protection (IRG) of the TH Köln in a research project on Sensor Systems for Localization of Trapped Victims in Collapsed Infrastructure (acronym: SORTIE) as an application example. Subsequently, the quantitative and qualitative evaluation methods used generally and specifically for the tabletop exercise of the research project SORTIE are considered, and the technical implementation is explained. The evaluation method used in the tabletop exercise consists of three sub-areas (participant survey; exercise observation; photo, video and audio recordings). Further, the analysis of the evaluation using statistical tools is explained. Finally, this paper refers to possible sources of error in the evaluation of tabletop exercises, such as exercise artificiality and subjectivity of the exercise observers. |
Address |
TH Köln |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
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Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2429 |
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Author |
Stella Polikarpus; Tobias Ley; Hans Hazebroek; Graham Edgar; Geoffrey Sallis; Steven Baker; Anna Figueras Masip |
Title |
Authoring Virtual Simulations to Measure Situation Awareness and Understanding |
Type |
Conference Article |
Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
Volume |
|
Issue |
|
Pages |
428-433 |
Keywords |
situation awareness (SA); situation understanding (SU); FireFront; The Collaborative Authoring Process Model (CAPM) for Virtual Simulations (VS); actual situation awareness (ASA); actual situation understanding (ASU); perceived situation awareness (PSA) |
Abstract |
Measuring situation awareness (SA) and situation understanding (SU) is an important topic for Command & Control research. Virtual simulations (VS) have been proposed as a suitable method for measuring SA/U, but, there is little research into how to build scenarios for VS so that SA/U can be measured reliably. In this study, we used two different VS scenarios and the Quantitative Analysis of Situation Awareness (QASA) method to measure, and provide feedback on, actual and perceived SA/U. Two VS scenarios were tested in Estonia with 36 trainees. The results of the different scenarios were compared to establish whether the scenario storylines and authoring process resulted in differences in SA or SU. We conclude that reliable assessment results were produced with both authoring processes, and further suggest that the Collaborative Authoring Process Model for Virtual Simulations (CAPM) be used for VS creation. |
Address |
The Estonian Academy of Security Sciences; Tallinn University; Nederlands Instituut Publieke Veiligheid; University of Gloucestershire; Insitut de Seguretat Publica de Catalunya |
Corporate Author |
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Thesis |
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Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
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ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
|
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2430 |
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Author |
Rustenberg, K.; Radianti, J.; Gjøsæter, T. |
Title |
Exploring Demons for the Establishment of Team Situational Awareness |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
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Issue |
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Pages |
636-648 |
Keywords |
Teams SA; Barriers of Team SA; Trust; Cynefin Framework; Information Sharing; Multi-Agency Collaboration; Standard Operating Procedures (SOPs) |
Abstract |
Individual situational awareness (SA) is crucial for building team SA, which is necessary for achieving a shared understanding of a situation, making informed decisions, and taking appropriate actions. This article examines the communication barriers that emerge when transitioning from individual to team SA in emergency management scenarios. We observed two emergency exercises on “ongoing life-threatening violence” and dam failure causing hospital congestion. The study was complemented with interviews with participants of these exercises, aiming at identifying barriers called SA-demons in the team setting. We discovered barriers that hinder the establishment of team SA, including a vicious cycle of mistrust, a fragmented information trap, a false feeling of mastery trap, and a decaying memory trap. These barriers can stem from individual, organizational, or technological factors. To complement existing SA theories, we applied the Cynefin framework and found that standard operating procedures can be potential barriers when transitioning into chaotic or complex domains. |
Address |
Department of Information Systems University of Agder |
Corporate Author |
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Thesis |
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Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
Hosssein Baharmand |
Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
1 |
ISSN |
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ISBN |
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Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
http://dx.doi.org/10.59297/KHTP8020 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2553 |
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Author |
Grace, R.; Montarnal, A.; Petitdemange, E.; Rutter, J.; Rodriguez, G.R.; Potts, M. |
Title |
Collaborative Information Seeking during a 911 Call Surge: A Case Study |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
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Issue |
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Pages |
649-662 |
Keywords |
Emergency Communications; Information Seeking; Emergency Management; Crisis Informatics |
Abstract |
This case study examines collaborative information seeking in a public-safety answering point during a 911 call surge that occurred when a man fired an assault rifle at police officers and evaded capture for nearly an hour in March 2020. Overwhelmed by questionable and imprecise reports from 911 callers, telecommunicators and on scene responders began working together to conduct broad and deep searches for the shooter. Whereas broad searches improved the scope of information gathering by identifying multiple, albeit questionable and imprecise, reports of the suspect’s location, deep searches improved the quality of information gathering by investigating 911 callers’ reports using drone, helicopter, and patrol units. These findings suggest requirements for collaborative information seeking in public-safety answering points, including capabilities to conduct broad and deep searches using next-generation 911 technologies, and command and control requirements for triaging these search tasks within inter-organizational emergency response systems. |
Address |
Texas Tech University; IMT Mines Albi; Pennsylvania State University; Chandler Police Department |
Corporate Author |
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Thesis |
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Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
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Original Title |
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Series Editor |
Hosssein Baharmand |
Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
1 |
ISSN |
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ISBN |
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Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
http://dx.doi.org/10.59297/ZFAY5505 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2554 |
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Author |
Radianti, J.; Pilemalm, S.; Steen-Tveit, K.; Rustenberg, K. |
Title |
Enhancing Learning from Incidents by Reconstruction of Events: Using the SQUARE Tool for Evaluation |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
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Issue |
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Pages |
663-675 |
Keywords |
Learning from Incidents; Event Reconstruction-Based Evaluation; Tabletop Exercise |
Abstract |
Evaluation after exercise and incidents—often called After Action Review or AAR—are important to enhance the emergency management (EM) response capability. However, evaluation supporttools for event reconstruction after incidents and exercises are not yet fully available. We engaged EM stakeholders in a tabletop exercise based on snow chaos and car accidents scenarios to evaluate a fully functional prototype. The tool assists information sharing in real-time and enhances debriefing process of any EM response and exercise. Analysis of reflective discussions and an open question survey shows that the EM participants consider the features of the prototype to facilitate better learning from incidents. However, they have different attitudes concerning the adoption, management, and application of the tool in organizations. For instance, more security features are required to comply with regulations. We argue that the tool is an important first step to fill the gap on the need for “event reconstruction-based evaluation.” |
Address |
Department of Information Systems, University of Agder |
Corporate Author |
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Thesis |
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Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
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Series Editor |
Hosssein Baharmand |
Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
1 |
ISSN |
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ISBN |
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Medium |
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Track |
Command and Control Studies |
Expedition |
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Conference |
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Notes |
http://dx.doi.org/10.59297/EQKP4179 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2555 |
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Author |
Stensrud, R.; Valaker, S. |
Title |
Methods to meet changes in the security environment a proposal of qualitative and quantitative assessment attributes for coordination performance |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
676-691 |
Keywords |
Modelling And Simulation; Multiteam Systems; Control Theory; Emergency Response |
Abstract |
The use of methods to inform changes of command and control has long been important, in particular through empirical surveys and computational simulation. In this article, we focus on a particular type of control: “bump less” time-shift of authority during emergency response where it is not desirable to interrupt task resolution (Dess et al.,1984). As an example we address a particular type of control in a sociotechnical use case, i.e. ensuring coordinated action among human and non-human entities, and specifically use as a case shift of who ensures coordinated action when what entities are participating fluctuate over time, yet there is a need to sustain coordination (e.g. due to criticality of sustained performance). We do some work to detail a sociotechnical control mechanism and we present methods for examining the influence such control may have on performing both planned, prescribed, organizational task work as well as dynamic, non-prescribed tasks (Stanton et al., 2018). We argue that measures of high fidelity, with high specificity, defined before task resolution (feedforward) may be particularly important in prescribed change due to the possibility to define clear goals for coordinating and detailing who holds coordination authority. For dynamic change, on the other hand supporting technology that enable a sensing and processing of feedback the number of agents/entities undergoing change is not predetermined and the change of who is best suited to coordinate authority is less clear. Our theorizing is illustrated by using traditional linear control theory emulating shift of control nuanced by an emergency use case. In conclusion, we suggest future directions for research as well as practical implications. |
Address |
Norwegian Defence Research Establishment; Norwegian Defence Research Establishment |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/OQYD8914 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2556 |
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Author |
Landsberg, L.; Gleibs, T.; Mudimu, O.A. |
Title |
Design of a Systems Theory Approach for the Evaluation of C2-Systems |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
692-700 |
Keywords |
Systems Theory; Command And Control; Observation; Evaluation |
Abstract |
The course of large-scale incidents as well as disasters can reveal weaknesses in command and control (C2) systems, which make adjustments necessary. Also, new technologies may require C2-systems to be adapted to achieve their full potential for improving incident command. This paper deals with an approach to enable the comparison and evaluation of different C2-systems or their adaptations in order to find the best possible customizations for C2-systems. To this purpose, systems theory is used to unify the approaches of different research disciplines. Within the C2-system boundaries, distinctions were made to represent three different levels of evaluation: “Physical Characteristics”, “Structures and Processes” as well as “C2-system-effectiveness”. During the implementation of the evaluation methods from the different research disciplines into the systems theory approach, it became apparent that the comprehensive approach is desirable, but that broad knowledge and expertise is necessary, especially at the highest evaluation level “C2-system-effectiveness”. |
Address |
TH Köln – University of Applied Sciences; TH Köln – University of Applied Sciences; TH Köln – University of Applied Sciences |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/OVXI9948 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2557 |
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Author |
Berggren, P.; Ryrberg, T.; Lindhagen, A.; Johansson, B. |
Title |
Building capacity – conceptualizing Training of Trainers |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
701-710 |
Keywords |
Training of Trainers; Exercises; Learning; Capacity Building |
Abstract |
Many organizations train and educate their staff to prepare for crisis. One approach is train-the-trainer (ToT; Training of trainers) concept. It is based on the idea that someone can be trained as a trainer, who in turn train their colleagues. The philosophy resembles a pyramid scheme that allows for a fast and efficient spread of knowledge and skills. This study focused on perceptions of the ToT concept through interviews with ToT trainers. Two learning theories, organizational learning (4I) and experiential learning theory (ELT) were used to conceptualize the ToT-concept. It was found that the ToT-concept can be used as the method to conduct ELT to achieve organizational learning and knowledge (4I). Furthermore, the study also presents how participants perceives ToT using thematic analysis. This resulted in four themes: Common understanding of ToT, Learn-by doing, No grounding in ToT, and Difficult to ensure quality. |
Address |
Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Department of Computer and Information Science, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Department of Computer and Information Science, Linköping University |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/ZCNU4149 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2558 |
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|
Author |
Björnqvist, A.; Brodin, W.; Friberg, M.; Berggren, P. |
Title |
Identifying Teamwork Processes in a Medical Command and Control Team During the COVID-19 Pandemic |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
711-720 |
Keywords |
Teamwork; COVID-19; Crisis Response; Command and Control; Healthcare |
Abstract |
This paper presents an ethnographic study consisting of non-participatory observations of a Swedish regional medical command and control team during their crisis response to the COVID-19 pandemic. The field-notes from the observations were analyzed using a deductive content analysis with categories representing teamwork processes. The content analysis showed that the studied regional medical command and control team was engaged in all but one of the predefined teamwork processes. Furthermore, the content analysis also added to the understanding of the regional medical command and control team’s work procedures by emphasizing how the team was engaged in the different processes. Lastly, the content analysis also made it possible to identify potential developmental needs of the studied regional medical command and control team. |
Address |
Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Department of Computer and Information Science, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; Center for Disaster Medicine and Traumatology, and Department of Biomedical and Clinical Sciences, Linköping University; |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/NXFA1134 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2559 |
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|
Author |
Borglund, E., A.M.; Granholm, M. |
Title |
Challenges in work procedures in distributed crisis management |
Type |
Conference Article |
Year |
2023 |
Publication |
Proceedings of the 20th International ISCRAM Conference |
Abbreviated Journal |
Iscram 2023 |
Volume |
|
Issue |
|
Pages |
732-737 |
Keywords |
Crisis Management; Distributed EOC; Tabletop Exercise; Information Technology Use |
Abstract |
This is a work in progress paper on work and IT usage in distributed crisis management. The data presented in this paper has been collected at a one-day tabletop exercise with four Swedish municipalities. Four members of the four municipalities’ crisis organizations were invited to the exercise, which was designed as one scenario divided into two cases. At the start of each case of the exercise, each municipality was split into two separate rooms, to simulate a distributed crisis management. During the first case they could communicate using phone, TETRA radio, and the Internet. During case two in the scenario, there was no Internet connection. The study indicates that all the municipalities managed to organize and solve the given tasks using primarily voice communication, in case one using phone or, e.g., Teams, and in case two using TETRA radio. Information sharing using IT was non-existing. |
Address |
Mid Sweden University; Mid Sweden University |
Corporate Author |
|
Thesis |
|
Publisher |
University of Nebraska at Omaha |
Place of Publication |
Omaha, USA |
Editor |
Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi |
Language |
English |
Summary Language |
|
Original Title |
|
Series Editor |
Hosssein Baharmand |
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
1 |
ISSN |
|
ISBN |
|
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
|
Notes |
http://dx.doi.org/10.59297/OBOX5959 |
Approved |
no |
Call Number |
ISCRAM @ idladmin @ |
Serial |
2561 |
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|
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Author |
Linda Katrine Andresen; Erik G. Nilsson |
Title |
Finding the best devices for emergency responders in Norway – an empirical study |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
110-119 |
Keywords |
Information systems; Screen printing; Surveys; Device types; Emergency response; Local commanders; Norway; Screen sizes; Emergency services |
Abstract |
In this paper we present the results from four empirical studies where we investigate the most appropriate devices for high-ranking emergency leaders – termed commanders in this paper – working close to the scene of incident, usually outside. The studies apply different methods including interviews, questionnaires and usability tests to investigate the technology used by commanders in the agencies today, their motivation for using new technology, as well as their needs for new devices. Three of the studies involve commanders from the police, the ambulance service and the fire and rescue agency in Norway. Devices with different screen sizes ranging from 4,3“ to 40” were used or discussed in the studies. The main conclusion from all the studies is a very clear preference for tablets. We did however identify difference between the agencies regarding the preferred size of an “ideal” tablet, as well as wishes for using more than one device. |
Address |
University of Oslo, Norway; SINTEF ICT, Norway |
Corporate Author |
|
Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
|
Series Title |
|
Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
267 |
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|
|
Author |
Peter Berggren; Björn J.E. Johansson; Nicoletta Baroutsi; Isabelle Turcotte; Sébastien Tremblay |
Title |
Assessing team focused behaviors in emergency response teams using the shared priorities measure |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
130-134 |
Keywords |
Coherent scattering; Deforestation; Experiments; Information systems; Railroad cars; Method development; Microworld; Performance assessment; Shared priorities; Team behavior; Team situation awareness; Emergency services; Information Retrieval; Rails |
Abstract |
The purpose of this work in progress paper is to report on the method development of the Shared Priorities measure to include content analysis, as a way of gaining a deeper understanding of team work in crisis/emergency response. An experiment is reported where the performance of six trained teams is compared with the performance of six non-trained teams. The experiment was performed using an emergency response microworld simulation with a forest fire scenario. Dependent measures were simulation performance, the Crew Awareness Rating Scale (CARS), and content analysis. Trained teams performed better and scored higher on measures of team behaviors. |
Address |
Swedish Defence Research Agency, Sweden; Linköping University, Sweden; Laval University, Canada |
Corporate Author |
|
Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
309 |
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Author |
Kees Boersma; Julie Ferguson; Peter Groenewegen; Jeroen Wolbers |
Title |
Beyond the myth of control: Toward network switching in disaster management |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
125-129 |
Keywords |
Disaster prevention; Information systems; Networks (circuits); Switching; Adaptive capacity; Citizen involvement; Command and control; Disaster management; Disaster response; Humanitarian response; Interconnected network; Management structure; Disasters |
Abstract |
A novel, 'net-centric' approach to disaster management is challenging traditional forms of command and control, through technology-supported, self-directed networks of heterogeneous stakeholders including affected citizens. Citizen involvement in crisis response can strengthen the resilience of local communities, and improve the relevance and delivery of response, evidenced by increasingly important Web2.0-based platforms. While netcentric responses show promise as a principle, it remains unclear how networks can be integrated in shared response infrastructures. We draw on the concepts of 'programming' and 'switching' to suggest a different perspective by which to explore the potential and consequences of interconnected networks. Finally, we propose a research agenda that can help identify and understand switching points in disaster response, comparing a weakly formalized management structure, but strong in citizen involvement, with a strongly formalized management structure, but weak in citizen involvement. We thereby suggest how response organizations can relinquish their reliance on control and command approaches, increasing their adaptive capacity to capitalize on citizen-based information. |
Address |
VU University Amsterdam, Netherlands |
Corporate Author |
|
Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
332 |
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Author |
Avelino F. Gomes Filho; André L. A. Sobral; Claudio A. Passos; Arce, D.; Gustavo A. Bianco; Júlio C. Rodrigues; Jose Orlando Gomes; Paulo V. R. Carvalho |
Title |
C2 Center dealing with the unexpected: Resilience and brittleness during FIFA confederation cup |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
100-109 |
Keywords |
Fracture mechanics; Information systems; Plasticity; C2 Center; Protests; Resilience; Rio de Janeiro; Unexpected; Brittleness |
Abstract |
Forecast and plan response to incidents are fundamental to create a Command and Control Center (C2 Center). However, some incidents are considered chaotic and are completely understood only after happening. These unforeseen incidents pose challenges to plans of such centers and if not properly managed, may result in failures. This article describes how the Integrated C2 Center of Rio de Janeiro City (CICC-RJ) responds to violent, unexpected and improbable events, especially related to protests that took place during the 2013 FIFA Confederations Cup. It aims to describe from the resilience engineering point of view how the CICC-RJ function to cope with incidents, where the structure has proved to be resilient, where it holds brittleness, and to suggest possible actions to help the center to become more resilient to upcoming events. |
Address |
UFRJ, Brazil; IEN, Brazil |
Corporate Author |
|
Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
|
Call Number |
|
Serial |
493 |
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Author |
Milica Stojmenovic; Gitte Lindgaard |
Title |
Probing PROBE: A field study of an advanced decision support prototype for managing chemical, biological, radiological, nuclear, and explosives (CBRNE) events |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
90-99 |
Keywords |
Artificial intelligence; Communication; Decision support systems; Information systems; Probes; Chemical; biological; radiological; nuclear; Communication breakdowns; Decision supports; Event management; First responders; Management decisions; Management team; Teamwork; Human resource management |
Abstract |
The purpose of this field study was investigate teamwork and communication among event management personnel, to assess the degree to which PROBE, the advanced prototype they were using to manage a CBRNE simulation, would adequately meet their needs. The study was a continuation of previous research conducted in the early phase of PROBE development. Two communication-related analyses were applied to identify instances of effective and of ineffective communication among the management team. These revealed that communication was mostly effective. However, the one serious communication breakdown that was observed could have had fatal consequences. It showed that great care must be taken to ensure the safety of first responders at all times when evaluating prototypes in the field. A list of questions was generated from the lessons learned to assist future researchers prepare for CBRNE field studies. |
Address |
Swinburne University of Technology, Australia; Carleton University, Canada |
Corporate Author |
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Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
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Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
|
Call Number |
|
Serial |
978 |
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Author |
Willem Treurniet; Rozemarijn Logtenberg; Peter Groenewegen |
Title |
Governance of occasional multi-sector networks |
Type |
Conference Article |
Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
Volume |
|
Issue |
|
Pages |
120-124 |
Keywords |
Information systems; Event security; Information infrastructures; Network governances; Networked organisations; Research focus; Safety and securities; Strategic orientation; Societies and institutions |
Abstract |
Large-scale safety and security incidents typically require the coordinated effort of multiple organisations. A networked organisation is generally seen as the most appropriate structure for coordination within safety and security collaborations. Such networks generally are mixed-sector networks in the sense that the strategic orientations of the contributing organisations differ. Our research focuses on how to prevent, overcome and cope with the tensions resulting from this mixed-sector nature. We studied cases of three major Dutch events and our preliminarily findings were that an active network governance approach contributes to a more decisive and more purposive organisation. The flexibility and decisiveness of the networked organisation can be enhanced if in addition informal network governance measures are applied. Moreover, a purposive information infrastructure, directed towards a limited number of clear priority issues, is a key enabler of the functioning of the network. |
Address |
TNO, Netherlands; Leiden University, Netherlands; VU University, Netherlands |
Corporate Author |
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Thesis |
|
Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
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Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1018 |
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Author |
Jenny Marklund; Cecilia Hull Wiklund |
Title |
Learning from C2 Situations in the Field – Identifying Lessons from a Major Forest Fire in Sweden |
Type |
Conference Article |
Year |
2016 |
Publication |
ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2016 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Lessons Learned; Crisis Management; Forest Fire; C2; Sweden |
Abstract |
In July 2014, Sweden?s full crisis response system engaged in a major operation as a small forest fire spun out of control, turning into the largest forest fire in Sweden in modern times. A number of investigations have been undertaken to understand the course of the fire and identify lessons for future crisis management. This paper presents one approach to identifying such lessons, the lessons learned process applied by the Swedish Armed Forces. The paper also highlights some of the major crisis response lessons from the fire, the most important being the failure to learn from lessons identified after previous forest fires. Results also show that the crisis response effort was negatively affected by a poor understanding of relevant actor?s competencies and resources, as well as lack of continuity in the initial chain of command, and identifies the need for national prioritization of resources at times of major crises. |
Address |
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Corporate Author |
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Thesis |
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Publisher |
Federal University of Rio de Janeiro |
Place of Publication |
Rio de Janeiro, Brasil |
Editor |
A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto |
Language |
English |
Summary Language |
English |
Original Title |
|
Series Editor |
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Series Title |
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Abbreviated Series Title |
|
Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3388 |
ISBN |
978-84-608-7984-9 |
Medium |
|
Track |
Command and Control Studies |
Expedition |
|
Conference |
13th International Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
1379 |
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