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Author Michael Ammann; Tuomas Peltonen; Juhani Lahtinen; Kaj Vesterbacka; Tuula Summanen; Markku Seppänen; Pilvi Siljamo; Annakaisa Sarkanen; Minna Rantamäki
Title KETALE Web application to improve collaborative emergency management Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Data visualization; Decision support systems; Disasters; Information management; Information systems; Risk management; Weather forecasting; Collaboration; Collaborative decisions; Design and implementations; Distributed modeling; Emergency management; Operational aspects; Requirement analysis; WEB application; World Wide Web
Abstract KETALE is a database and web application intended to improve the collaborative decision support of the Finnish Radiation and Nuclear Safety Authority (STUK) and of the Finnish Meteorological Institute (FMI). It integrates distributed modeling (weather forecasts and dispersion predictions by FMI, source term and dose assessments by STUK) and facilitates collaboration and sharing of information. It does so by providing functionalities for data acquisition, data management, data visualization, and data analysis. The report outlines the software development from requirement analysis to system design and implementation. Operational aspects and user experiences are presented in a separate report.
Address Radiation and Nuclear Safety Authority, Finland; Finnish Meteorological Institute, Finland
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 264
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Author Hans Abbink; Roel Van Dijk; Tamas Dobos; Mark Hoogendoorn; Catholijn M. Jonker; Savas Konur; Peter-Paul Van Maanen; Viara Popova; Alexei Sharpanskykh; Peet Van Tooren; Jan Treur; Jeroen M. Valk; Lai Xu; Pinar Yolum
Title Automated support for adaptive incident management Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 69-74
Keywords Cybernetics; Information systems; Adaptive; Automated support; Dynamic property; Formal analysis; Incident Management; Intermediate results; Multi-agent; Automation
Abstract The project CIM, started in 2003, addresses the problem of automated support for incident management. In this paper some intermediate results are shown, especially on automated support of analysis of errors in traces of incident management. For such traces it can be checked automatically which dynamic properties hold or fail. The potential of the approach is shown in the formal analysis of a given empirical trace. The approach can also be applied in conjunction with simulation experiments. © Proceedings ISCRAM 2004.
Address Almende, Westerstraat 50, 3016 DJ Rotterdam, Netherlands; Department of Artificial Intelligence, Vrije Universiteit Amsterdam, De Boelelaan 1081a, 1081 HV Amsterdam, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track (up) POSTER SESSION Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 65
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Author Ummul Khair Israt Ara; Fang Chen
Title Information security in crisis management system Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Disasters; Expert systems; Information systems; Interoperability; Management information systems; Security of data; Crisis management; Crisis management systems; Crisis situations; Medical emergency; Security components; Security requirements; Strong securities; Terrorist attacks; Information management
Abstract Information security is an important part of almost any kind of Information System. Crisis Management Systems (CMS) are a type of Information System that deals with information which needs to be secure. No matter what kind of crisis, natural disasters, man-made crisis or terrorist attacks, the CMS security should not be compromised. There are many challenges regarding exchange of qualified information and interoperability between various Expert Systems and the CMS. It is important to have strong security in terms of technology, skills, security requirements, sensitivity of information and trust-worthiness (Vural, Ciftcibasi and Inan, 2010). Depending on the type of crisis situation, different sets of security components should be triggered, since the security requirements vary between situations. For example, a terrorist attack has different security requirements in the system compared to a natural disaster or a medical emergency. In this paper, the importance of Information Security in CMS will be discussed. Methods for secure exchange of qualified information are analyzed and a secure and dynamic Crisis Management Information Security System (CMISS) design is introduced. © 2012 ISCRAM.
Address
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 76
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Author Beau Bouchard; Brian M. Tomaszewski
Title Automated space aid program Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Disasters; Information systems; Crisis management; Disaster Information; Disaster response; Growing bodies; Impact assessments; Information products; Operational complexity; Research communities; Geographic information systems
Abstract As the geographic scale, operational complexity and frequency of disasters continues coupled with ever-increasing amounts of information related to disaster response activity, the crisis management practitioner and research communities are calling for new methodologies for processing and visually representing disaster information [1]. More specifically, there is a growing body of research focused on how analytical outputs based on remote sensing and Geographic Information System (GIS) such as disaster impact assessments can be formatted into usable information products for crisis management practitioners[2]. © 2012 ISCRAM.
Address Department of Information Sciences and Technologies, Rochester Institute of Technology, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 83
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Author Paul Burghardt
Title Combined systems: The combined systems point of view Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 51-56
Keywords Information systems; Multi agent systems; Artificial agents; Artificial systems; Collaborative decision making; Combined system; Communicative actions; Crisis management systems; Organization networks; Research efforts; Management information systems
Abstract Crisis Management Systems are evolving from human organizations making use of information systems towards three-layered networks of human actors, artificial agents and traditional information systems. In order to understand the qualities of such complex “COMBINED” systems a joint effort of the sciences of human and artificial systems is required. To ensure practical results, research efforts should anticipate engineering efforts by providing architectural mechanisms and patterns associated with the qualities and capabilities of Combined Systems as a whole. © Proceedings ISCRAM 2004.
Address Delft Cooperation on Intelligent Systems (DECIS), Delftechpark 24, 2628 XH Delft, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track (up) Poster Session Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 85
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Author Benny Carlé; Fernand Vermeersch; Carlos Rojas Palma
Title Systems improving communication in case of a nuclear emergency: Two information exchange systems in the Belgian Nuclear Research Center Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 57-62
Keywords Artificial intelligence; Civil defense; Communication systems; Decision support systems; Information management; Information systems; Radioactive materials; Risk management; Crisis communications; Crisis response; Decision support system (dss); Emergency management; Emergency response; Nuclear emergencies; Emergency services
Abstract Creating a 'common view' between all stakeholders on the course of an emergency situation and the possible consequences is a challenge for any crisis management organisation. In the SCKâEUR¢CEN nuclear emergency preparedness research two projects address two different and particular communication or information management challenges. The HINES system aims at creating a common view by using an information system as a communication tool in an on-site nuclear emergency response room. The MODEM project uses XML-technology to stimulate communication between scientific experts from different countries and institutes by facilitating the exchange of information used in decision support models used to assess the impact of a release of radioactive material in the environment. Both systems are implemented in prototype phase and used regularly during exercises. © Proceedings ISCRAM 2004.
Address SCK CEN, Belgian Nuclear Research Center, Boeretang 200, 2400 Mol, Belgium
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track (up) Poster Session Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 89
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Author Jean-François Gagnon; Martin Rivest; François Couderc; Sébastien Tremblay
Title Capturing the task model of experts in emergency response using SYnRGY Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Information systems; Risk management; Emergency management; Emergency response; Inherent complexity; Innovative models; Measurement and simulation; Realistic environments; Team measurement; Technological tools; Emergency services
Abstract The need for better team measurement in realistic environments has been recognized as one of the key challenges that characterize the field of team work studies (Salas, Cooke, & Rosen, 2008). This challenge is particularly hard to address in the context of emergency response, due to the inherent complexity and dynamism of the domain. Emergency response is part of the emergency management cycle, and refers to the mobilization of the adequate actors and resources to mitigate the impact of an incident on the public and on the environment (Abrahamsson, Hassel, and Tehler, 2010). Emergency response often requires the cooperation of multiple agencies such as police, medical, and fire services, consequently increasing the complexity of such operations. We report of how SYnRGY – a human-centered emergency response technological tool – is embedded with extensive measurement and simulation capabilities to allow tracing of experts' task models in a silent and reliable way. We describe how these capabilities; combined with an innovative modeling technique – dynamic cognitive task modeling – can be used to extract experts' representations of the task. We discuss the importance of such a model for training, improvement of emergency response procedures and development of emergency response tools. © 2012 ISCRAM.
Address Université Laval, Canada; Thales Canada Inc., Canada
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 115
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Author Ehren Hill; Frank Hardisty
Title CR-Site: An infrastructure siting tool for crisis response Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Disaster prevention; Geographic information systems; Automated methods; Disaster relief; Information technology tools; Infrastructure; ModelBuilder; Optimal locations; Python; Technical design; Information systems
Abstract Many crisis response and recovery efforts require choosing locations in order to deliver needed materials and services. Automated methods can help choose optimal locations for relief camps, field hospitals, command centers, and other critical relief infrastructure. However, current information technology tools for siting relief infrastructure suffer from exposing too much complexity to the user. We are developing a tool, CR-Site, which we hope will serve as an exemplar of an emergency siting tool that eliminates unnecessary complexity, while exposing necessary parameters. In this paper, we describe the technical design and user workflow for CR-Site and provide a case study for the functionality provided by CR-Site. © 2012 ISCRAM.
Address Department of Geography, Pennsylvania State University, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 131
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Author Katarína Zánická Holla; Ladislav Simak; Jozef Ristvej.
Title Systematic method of risk assessment in industrial processes Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Accidents; Disasters; Industrial hygiene; Information systems; Occupational diseases; Hazardous substances; Industrial accident; Industrial accident assessments; Industrial processs; Research activities; Technological process; Technological system; Theoretical aspects; Risk assessment
Abstract The mankind has passed through a significant historical frontier, including technological processes where hazardous substances are the potential threats for the employees, the public, environment and property and therefore it is inevitable to pay increased attention to the occurrence of the industrial accidents and mainly to their prevention. The area of safety of technical and technological systems is very closely connected not only with the reliability of the processes but also with the technical as well as social, legal and other aspects. There exist several systematic approaches, methods and techniques to assess industrial processes and risks linked to these processes on the European Union level and also on the national level of each member state. We can mention some basic systematic approaches – MOSAR, CPQRA, ARAMIS, PRA (PSA) widely used in this area. But according to the analyst's needs they usually miss structured and systematic approach, how to complete the risk assessment in steps and what the content of each of these steps is. The main focus of this paper is to discuss the theoretical aspects of the risk assessment in industrial processes and to show the possible approach of structured and systematic methods with support of logical diagrams to fulfill all tasks concerning the industrial accident assessment. Last but not least it is to present the research activities of the Department of Crisis Management, University of Žilina in Žilina, Slovakia. © 2012 ISCRAM.
Address University of Žilina, Slovakia
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 132
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Author Chao Huang; Shifei Shen; Quanyi Huang
Title An approach based on environment attributes for representation of disaster cases Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Civil defense; Fuzzy sets; Information systems; Risk management; Case representation; Case retrieval; Emergency management; Environmental contributes; Environmental factors; Large-scale disasters; New approaches; Similar case; Disasters
Abstract In this paper we overview the ongoing research into the application of case-based reasoning in emergency management, based on which we propose a new approach for representation of large-scale disaster cases. The approach takes the environmental factors into account, and the case is organized according to key scenes, rather than disaster types. Each scene consists of inherent attributes, which are concerned with the disaster type, and environment attributes, which usually facilitate the adjustment of the decision-making, and sometimes play crucial role. To describe the environment attributes, the fuzzy sets are employed to take use of the non-quantitative information. The nearness of the fuzzy sets is used to retrieve the similar case. Based on this approach, the case retrieval could even extract the case with different type but similar environment, supposing the inherent attribute is analogous. © 2012 ISCRAM.
Address Tsinghua University, China
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 134
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Author Ali Khalili-Araghi; Uwe Glässer; Hamed Yaghoubi Shahir; Brian Fisher; Piper Jackson
Title Intelligent decision support for emergency responses Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Artificial intelligence; Command and control systems; Decision support systems; Dynamics; Information systems; Intelligent agents; Adaptive information; Command and control; Dynamic resource configurations; Emergency response; Heterogeneous resources; Intelligent decision support; Intelligent decision support systems; Situational awareness; Information management
Abstract With a coastline touching upon the Pacific and Atlantic Oceans, the Great Lakes and the Arctic Sea, the Canadian MSOCs are faced with a daunting task. They are responsible for both routine duties, including patrolling coastal areas and collecting satellite data, as well as critical missions, such as emergency response and crime intervention. Both kinds of mission require the fusion of data from a variety of sources and the orchestration of myriad heterogeneous resources over great physical distances. They must deal with uncertainty, both in terms of what can be known and also in the outcomes of actions, and must interact with an environment prone to dynamic change. We present the architecture and core mechanisms of a decision support system for marine safety and security operations (Glässer, Jackson, Araghi, When and Shahir, 2010). The goal of this system is to enhance complex command and control tasks by improving situational awareness and automating task assignments. This system concept includes adaptive information fusion techniques integrated with decentralized control mechanisms for dynamic resource configuration management and task execution management under uncertainty. Autonomously operating agents employ collaboration and coordination to collectively form an intelligent decision support system. © 2012 ISCRAM.
Address School of Interactive Arts and Technology, Simon Fraser University, Canada; School of Computing Science, Simon Fraser University, Canada
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 139
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Author Stijn Oomes
Title Organization awareness in crisis management: Dynamic organigrams for more effective disaster response Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 63-68
Keywords Disasters; Information systems; Crisis management; Disaster response; Real time visualization; Situation awareness; Structural damages; Support systems; Emergency services
Abstract Disaster response organizations are ad-hoc assemblies of multiple emergency services that collaborate with the goal to minimize the number of casualties and possible (infra)structural damage. In order to be effective, emergency personnel not only needs shared awareness of the situation but also awareness of the organization. We propose an organization awareness support system that contains a dynamic organigram that provides people with a real-time visualization of the organization that they belong to. © Proceedings ISCRAM 2004.
Address Delft Cooperation on Intelligent Systems (DECIS), Delftechpark 24, 2628 XH Delft, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track (up) Poster Session Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 178
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Author Helen Richardson
Title Expatriates in political crisis: A website Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 75-80
Keywords Information systems; Expatriates; Online resources; Organisational; Political crisis; September 11; Terrorist attacks; Turkishs; Websites
Abstract With the rise in the profile of terrorism and war since the September 11th terrorist attack, the Bali, Turkish and Madrid bombings, organisational stress has reached new heights. Companies have subsequently realised the need to provide more resources for their expatriate employees. A few companies are now developing online resources to help employees through these crises. The researcher sought to extend this approach by developing a trial Website for expatriates employees and their families that draws on the concept of 'Storytelling' as a form of 'Narrative Therapy'. The aim is to help expatriates and their families cope with the crisis by being able to share similar experiences, and further to provide them with links to useful resources to help them cope with the situation. This study began with the researcher reflecting on their own family experiences during the Libyan Revolution and then collecting stories from others who have shared similar experiences. This is a research in progress paper, and deals with the development of the concept and then a trial Website, which will be tested in subsequent research. © Proceedings ISCRAM 2004.
Address Open Polytechnic of New Zealand, Wellington, New Zealand
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track (up) POSTER SESSION Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 193
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Author Sébastien Tremblay; Peter Berggren; Martin Holmberg; Rego Granlund; Marie-Eve Jobidon; Paddy Turner
Title A multiteam international simulation of joint operations in crisis response Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Deforestation; Emergency services; Fires; Human resource management; Information systems; Virtual reality; Collaborative process; Experimental platform; Horizontal organizations; Organizational structures; Quantitative measures; Shared understanding; Simulation environment; Situation assessment; Information management; Information Retrieval; Management
Abstract Concepts such as trust, shared understanding, cultural differences, mental workload, and organizational structure all impact upon the effectiveness of an organization (e.g., Tindale & Kameda, 2000), and even more so in the context of large scale multinational operations (e.g, Smith, Granlund, & Lindgen, 2010). In order to study these concepts we plan a multinational, distributed experiment with participants from three nations collaborating in the same virtual environment: Canadian, British, and Swedish participants will work together as part of a multinational MTS to deal with a complex task and gain control of a crisis situation. Empirical research on MTS remains limited (see, e.g., DeChurch & Marks, 2006) particularly at the multinational level where the investigation of MTS has been so far focused on case studies and exercises (e.g., Goodwin, Essens, & Smith, 2012). Therefore, there is a need to empirically study multinational MTS in order to assess the specific issues that multinational operations face, notably cultural and languages differences. The simulation environment used as experimental platform for this project is C3Fire (www.c3fire.org, Granlund & Granlund, 2011). C3Fire creates an environment whereby teams must work together to resolve a crisis in the firefighting domain, with the goal of evacuating people in critical areas, putting out the forest fire, and protecting buildings and other areas of value from the burning forest fire. This platform makes it possible to study participants' collaborative processes when dealing with a set of crisis scenarios in the context of a simulated emergency response situation. To deal efficiently with the crisis management operation, participants need to prioritize between different objectives, identify and protect critical areas, and plan and implement activities based on given resources. All these tasks are distributed between team members, compelling participants to exchange information and coordinate within and between teams to execute the task. The task is divided into three areas of responsibility as follows: 1) Information and Planning, responsible for situation assessment and providing the operating picture; 2) Operation and Logistic, responsible for intervention and resource management; and 3) Search and Rescue, responsible for research and management of civilians. C3Fire is designed to: 1) achieve an optimal compromise between internal and external validity; 2) show flexibility in scenario configuration (spectrum of units and roles – including search and rescue functions; Tremblay et al., 2010), allowing researchers to capture emergency response and crisis management and rapid response planning; 3) be highly configurable for testing many different types of teams (e.g., hierarchical vs. horizontal organizations); and 4) readily provide objective, non-intrusive metrics for assessing teamwork effectiveness (including macrocognitive functions and team processes) as well as quantitative measures of task performance (that take into account conflicting mission goals). © 2012 ISCRAM.
Address Université Laval, QC, Canada; FOI, Linkoping, Sweden; FHS, Stockholm, Sweden; Santa Anna Research Institute, Sweden; Defence R and D Canada, Toronto, ON, Canada; Cranfield University, Defence Academy, United Kingdom
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 218
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Author Remko Van Der Togt; Euro Beinat; Henk J. Scholten
Title Location-based emergency medicine: Medical Location Services for emergency management: Information and coordination of rescue resources Type Conference Article
Year 2004 Publication Proceedings of ISCRAM 2004 – 1st International Workshop on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2004
Volume Issue Pages 45-50
Keywords Accidents; Disaster prevention; Disasters; Geographic information systems; Global positioning system; Health care; Information services; Information systems; Law enforcement; Location; Location based services; Radio; Risk management; Risks; Data quality; Emergency medicine; Handhelds; Mobile; Resource planning; Spatial informations; Triage; Information management
Abstract Crisis and disaster management in the Netherlands has made huge leaps forward in recent years with regard to different organisations trying to manage one or more aspects of the safety chain. This research focuses on the information structure of health care during disasters with an aim to improve disaster management and tries to answer the following question: How can location based services improve information services within health care during disasters? Through the use of literature and interviews this thesis describes how disaster management can be improved through the use of Location Based Services (LBS). The scope of this research is aimed at better understanding the organisational processes during somatic health care. By defining a case and on the basis of literature and interviews in the Province of Utrecht, it was possible to develop a three layer graph model (3LGM). This model shows an overview of information processes performed by the health care organisation during the first hour after an accident. In this context, the 3LGM model is used to obtain an overview of the quality of information processing in such a problem area. The organisational structure, which deals with disaster management, consists of a strong co-operation between the police, fire departments, the local government and the 'Medical Aid during Accidents and Disasters' (GHOR). The size of the organisation depends largely upon the scale of the disaster, however the current information structure is not suitable for storing and processing the information in an efficient and effective manner. The same applies when displaying information related to casualties and safety within an area. With the help of location based services consisting of, geographical information systems (GIS), global positioning systems (GPS) and second or third generation telecommunication technologies, the existing information structure can be optimised. Expected advantages are higher accessibility to health care, a safer environment for rescuers, more time for managing the healthcare processes and an improved interdisciplinary co-operation between the police, fire departments, the local government and the GHOR. © Proceedings ISCRAM 2004.
Address Spatial Information Laboratory, Institute for Environmental Studies, Free University, De Boelelaan 1087, Amsterdam, Netherlands
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971080 Medium
Track (up) POSTER SESSION Expedition Conference 1st International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 230
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Author Jun Zhuang; John Coles; Peiqiu Guan; Fei He; Xiaojun Shan
Title Strategic interactions in disaster preparedness and relief in the face of man-made and natural disasters Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Disaster prevention; Information systems; Investments; Adaptive adversary; Disaster preparedness; Federal governments; Local government; Natural and man-made disasters; Natural disasters; Public investments; Strategic interactions; Disasters
Abstract Society is faced with a growing amount of property damage and casualties from man-made and natural disasters. Developing societal resilience to those disasters is critical but challenging. In particular, societal resilience is jointly determined by federal and local governments, private and non-profit sectors, and private citizens. We present a sequence of games among players such as federal, local, and foreign governments, private citizens, and adaptive adversaries. In particular, the governments and private citizens seek to protect lives, property, and critical infrastructure from both adaptive terrorists and non-adaptive natural disasters. The federal government can provide grants to local governments and foreign aid to foreign governments to protect against both natural and man-made disasters. All levels of government can provide pre-disaster preparation and post-disaster relief to private citizens. Private citizens can also make their own investments. The tradeoffs between protecting against man-made and natural disasters – specifically between preparedness and relief, efficiency and equity – and between private and public investment, will be discussed. © 2012 ISCRAM.
Address Industrial and Systems Engineering, University at Buffalo, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track (up) Poster Session Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 244
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Author Björn Bjurling; Preben Hansen
Title Contracts for information sharing in collaborative networks Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Contracts; Information systems; Collaboration; Collaborative network; Crisis management; Imperfect information; Information sharing; Initial phasis; Information analysis
Abstract In crisis management, units from different organizations collaborate for achieving a common goal. The success of such collaborations depends partly and not insignificantly on the composition of the network of collaborating units. In the initial phases of a crisis management operation, there is often a great deal of uncertainty about the nature and the extent of the crisis. The uncertainty may lead to contradictory and otherwise imperfect information sharing among the organizations and agencies that are responsible for engaging the crisis. This in turn, may lead to suboptimal and inefficient compositions of the collaborating network. This paper suggests the use of contracts for information sharing for ensuring that the information sharing indeed facilitates efficient formation of collaborating networks.
Address Swedish Institute of Computer Science, Sweden
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 327
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Author Rui Chen; Raghav H. Rao; Raj Sharman; Shambhu J Upadhyaya; Catherine Cook-Cottone
Title Examination of emergency response from knowledge and psychology perspectives Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Information systems; Emergency response; Emergency Response Information Systems; Emergency response management; Knowledge; Organizational effectiveness; Psychological factors; Psychology; Research-in-progress; Emergency services
Abstract This research-in-progress examines the roles of technology and human systems in supporting emergency response management through the dual perspectives of knowledge and psychology. Task critical knowledge is linked to organizational effectiveness in delivering business value and psychological factors characterize the unique challenges of an emergency context. This exploratory research is among the first to develop a theoretical model based on these two important yet understudied theoretical aspects. The article contributes to the research development in emergency response information systems and sheds light on the organizational response management practice.
Address Ball State University, United States; State University of New York, Buffalo, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 390
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Author David Díez; Paloma Díaz; Ignacio Aedo
Title Virtual communities of practice: Design directions for technology-mediated collaboration in the early warning activity Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Design; Information systems; Virtual reality; Communities of Practice; Crisis management; Design guide; Early warning; Soft knowledge; Knowledge management
Abstract The performance of early warning activities involves the management of complex situations as uncertainty is common, information is frequently scattered and the number of stakeholders affected is large. In this context, the performance of early warning activities is distinguished by the significance of internalized experience as well as the generalized use of cultural knowledge, internalized domain knowledge and tacit knowledge. A suitable and well-known way to endorse the creation and exchange of this kind of knowledge -usually called soft knowledge- is the application of communities of practitioners. Based on the review of the communities of practice approach, its principles and rationale, this paper proposes a set of design guidelines aimed at addressing the technological design of technological platforms that support the creation, exchange and acquisition of soft knowledge for its application in early warning activities.
Address Computer Science Department, DEI Laboratory, Universidad Carlos III, Spain
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 447
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Author Gary Eifried
Title A model describing a response to a terrorism incident Type Conference Article
Year 2005 Publication Proceedings of ISCRAM 2005 – 2nd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2005
Volume Issue Pages 125-127
Keywords Information systems; Military equipment; Models; Emergency response; Incident response; Information flows; Weapons of mass destructions; Wmd; Terrorism
Abstract Understanding how the response to an incident of terrorism involving a Weapons of Mass Destruction (WMD) transpires is essential to understanding the necessary flow of information within that response. A model describing incident response functions overlaid on a realistic timeline is presented.
Address EAI Corporation, United States
Corporate Author Thesis
Publisher Royal Flemish Academy of Belgium Place of Publication Brussels Editor B. Van de Walle, B. Carle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9076971099 Medium
Track (up) POSTER SESSION Expedition Conference 2nd International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 471
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Author Christoph Endres; Andreas Wurz; Marcus Hoffmann; Alexander Behring
Title A task-based messaging approach to facilitate staff work Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Communication; Hardware; Assisting tools; Classification scheme; Collaboration; Incident Command (IC); Messages; State of the art; Task-based; User study; Information systems
Abstract A central part of the work in Incident Commands (ICs) deals with handling messages that contain relevant information. Classification schemes for messages can be exploited by command staff and assisting tools to support this work, given that a common understanding of the scheme is shared among participants. We present user studies on two such classifications, which imply some disagreement among participants. Interpretations of the studies and a revised scheme are presented. All users in our studies are highly trained experts and represent the state of the art in german IC work.
Address DFKI GmbH, Germany; Fire Department, Cologne, Germany; Fraunhofer IGD, Germany; TU, Darmstadt, Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 474
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Author Jutta Hild; Jonathan Ott; Yvonne Fischer; Christian Glökler
Title Markov based decision support for cost-optimal response in security management Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Continuous time systems; Costs; Decision making; Decision support systems; Industrial management; Information systems; Markov processes; User interfaces; Continuous-time markov decision process; Cost-optimal response; Decision support tools; Security management; Situation awareness; Optimization
Abstract In this contribution, we introduce a prototype of a decision support tool for cost-optimal response in security management. The threat situation of a closed infrastructure, exposed to multiple threats, and the corresponding response actions are modeled by a continuous-time Markov decision process (CMDP). Since the CMDP cannot be solved exactly for large infrastructures, the response actions are determined from a heuristic, based on an index rule. The decision support tool's user interface displays the infrastructure's current threat state and proposes the heuristic response actions to the decision maker. In this way, global situation awareness can be enhanced and the decision maker is able to initiate an almost cost-optimal response action in short time.
Address Fraunhofer IOSB, Germany; Karlsruhe Institute of Technology (KIT), Germany
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 580
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Author Syed Imran; Franclin Foping; Ioannis M. Dokas; John Feehan
Title Towards domain specific modeling approach in early warning system Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Accident prevention; Information systems; Open source software; Software engineering; Water supply; Water treatment plants; Domain specific modeling; DSM approaches; Early warning; Early Warning System; Early warning systems; Governance models; Knowledge model; Monitoring mechanisms; Alarm systems
Abstract It is of practical significance and great value to design and develop a novel Early Warning System (EWS), which will be used by the personnel of institutions involved in the drinking water delivery governance model of Ireland. In order to help the users of our EWS in representing and codifying their knowledge on the complex coincidences that may drive Water Treatment Plants (WTP) to failures or to hazardous states we propose in this paper a novel approach of using Domain Specific Modeling (DSM) in the domain of EWS for Water Treatment Plants. The novelty of our DSM approach also lies in providing a standalone open source software application rendering profiling of the water utilities, early warning signals, monitoring mechanisms of signals along with capability of assessing the “tendency” of a WTP towards failure, given a set of observed early warning signals.
Address University College, Cork, Ireland
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 614
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Author Yasir Javed; Tony Norris; David Johnston
Title Design approach to an emergency decision support system for mass evacuation Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Decision support systems; Design; Information science; Information systems; Ontology; Volcanoes; Edss; Emergency; Emergency decision makings; Emergency decision support; Evacuation; Human system interface; Information needs; Volcanic eruptions; Artificial intelligence
Abstract This paper is directed primarily to investigating the information needs of emergency managers following recognition of a risk of volcanic eruption. These needs include type of information required during the collection, integration, synthesis, presentation, and sharing of information. This will identify and model the processes underpinning the design of an emergency decision support system (EDSS). Exploration of the information needs, flows, and processes involved in emergency decision making can improve the design of EDSS both in terms of their content and the all-important human-system interfaces that determine their usability.The information attributes and flows then lead to the development of a prototype system that can be evaluated to test and refine the concepts.
Address Institute of Information and Mathematical Sciences, Massey University, Auckland, New Zealand; Joint Centre of Disaster Research, Massey University, Wellington, New Zealand
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 622
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Author Lauren C. Landrigan; Allen Milewski; Jason Baker
Title Determining credible sources during an emergency situation Type Conference Article
Year 2010 Publication ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings Abbreviated Journal ISCRAM 2010
Volume Issue Pages
Keywords Civil defense; Information systems; Risk management; Credibility; Emergency management; Emergency operations centers; Emergency situation; Ethnographic interviews; Information provider; Subject matter experts; Trust; Disasters
Abstract An important aspect of working in an emergency operations center (EOC) is determining what information is credible and what actions to take based on that information. Information during an emergency may come from various sources and EOC workers may not know the information providers personally. Information may come from electronic sources where the exact source of the information may be unknown and credibility may be affected. For this study, we conducted ethnographic interviews with emergency management subject matter experts to gain insights on credibility. The interviews included a series of questions to learn about the current processes of an EOC, what sources generally provide information about the situation and what factors determine credibility. These interviews are ongoing and this paper provides a summary of the interviews completed at this point. The expected outcome of this study is a potential software system with features to enhance credibility despite weak source information.
Address Monmouth University, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Seattle, WA Editor S. French, B. Tomaszewski, C. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track (up) Poster Session Expedition Conference 7th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 676
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