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Author Loïc Bidoux; Jean-Paul Pignon; Frédérick Bénaben
Title On the use of automated planning for crisis management Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 996-1007
Keywords Crisis management; automated planning; collaborative plan; multicriteria decision analysis; ChoPlan
Abstract (up) Automated planning is a domain of Artificial Intelligence which aims to study the deliberation process used to choose and organize actions by anticipating their expected outcomes. In this paper, we discuss the use of automated planning techniques in crisis management contexts. To begin with, the crisis management planning problem is formalized in light of the conceptual model for automated planning. In addition, we describe the conceptual scheme of an information system generating action plans in order to support decision-makers in crisis management. Finally, a proof of concept implementation of the aforementioned system is presented.
Address Mines Albi – Université de Toulouse; Thales Communications & Security
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2083
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Author Klaus Kremer
Title Critical human factors in UI design:How calm technology can inform anticipatory interfaces for limited situational awareness Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 286-294
Keywords HCI, NUI, calm technology, perception, emergency response
Abstract (up) Contemporary information and wayfinding design often disregard the changing personal circumstances and mental state of the user. This paper explores concepts and methodologies in user interface (UI) and user experience (UX) design to increase comprehension and retention through the inclusion of human centered design principles and a focus on the participants' individual context, mental state and abilities. The paper focuses on human factors and comprehension in fast changing situations demanding a sudden high cognitive load from the affected. In a highly stressed condition, visual perception and situation awareness may be restricted due to the impact of sensory symptoms (panic, tunnel vision or limited motor skills), thus calling for a linear course of action to enable the user to concentrate at the task at hand. Many user interfaces (UI) are designed for a specific task, but are limited in function if used in a context contrary to its original intent. Paired with the real-time data collecting abilities of current mobile devices, the model of calm technology can offer new ways of implementing anticipatory and adaptive UI in applications. Calm technology is capable of seamlessly moving in and out of the periphery of the experience and only comes into focus when needed. It can be consciously included, but intentionally unnoticeable features of a design utilising contextual information to adapt its behaviour and aid in calming an agitated person. Considering and incorporating the concepts of calm technology as a second layer into every day applications can not only aid in the perception of the displayed information but also offer an advantage in timely decision making.
Address School of Design/ Massey University
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference
Notes Approved no
Call Number Serial 1642
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Author Elina Ramsell; Sofie Pilemalm; Tobias Andersson Granberg
Title Using Volunteers for Emergency Response in Rural Areas – Network Collaboration Factors and IT support in the Case of Enhanced Neighbors Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 985-995
Keywords Emergency response; IT suppor; volunteers; policy network collaboration
Abstract (up) In public services, there is a trend to increasingly utilize collaborations with non-professional volunteers for certain tasks, one example being emergency response. In many of these collaborations, information technology (IT) is an essential tool, and inadequate IT support can have far-reaching consequences--including even the loss of lives. Since a volunteer is a different type of actor, and may have different technical requirements, compared to professionals, there is a need to explore how collaborations between professionals and volunteers can be successfully developed. This paper is based on a case study of the Enhanced Neighbor project, which uses volunteers as first responders in emergency response. The study highlights important factors to consider when involving volunteers, including how IT can foster the collaboration, and the volunteers' needs for IT support.
Address Linköping University
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2082
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Author Khiam Lee; Sanna Malinen; Nilakant Venkataraman
Title The enablers and barriers of inter-organisational collaboration in disaster management Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 310-316
Keywords
Abstract (up) Inter-organisational collaboration is often cited as a factor in effective emergency response to mitigate risks and impacts of extreme events, such as natural disasters (James, 2011; Power, 2017). However, collaboration during times of emergencies is difficult as diverse roles and authorities of other organisations (Kapucu, 2008), differences in organisational cultures and systems in place (Bharosa, Lee, & Janssen, 2010; Mendonça, Jefferson, & Harrald, 2007) and difficulty in coordination and information sharing (Bharosa et al., 2010; Huxham, 1996) can hinder collaborative development. Moreover, previous research have not paid much attention to the enablers and barriers of such collaborations in disaster settings. This research aims to investigate how collaborative systems deal with uncertainty during disaster aftermath in Malaysia, including both barriers and enablers which influence inter-organisational collaboration in disaster environments. The study employs a qualitative methodology using a multiple-case study design. Malaysia National Disaster Management Agency (NADMA) was the focal organisation for this research, and units of analysis were two major floods that occurred in Malaysia in 2014 and 2017. Thirty semi-structured interviews were conducted with strategic and operational decision makers (from 11 different organisations) and disaster aid recipients. Qualitative research tools such as coding, memoing, constant comparison and theoretical saturation were applied to analyse the data (Charmaz, 2008). The initial findings to date detect salient enablers: proficiency of stakeholders in managing relationships, competent leaderships, and early preparedness; barriers include ambiguous organisational roles, weak legitimate framework and different perceptions on trust. This research has both academic and practical implications. The findings uncover how enablers and barriers influence collaboration between public agencies and its partners in emergencies. This research recommends solutions to collaboration barriers, and discusses how multiple partners can cooperate to resolve problems too complex for any one single organisation to manage on their own. Khiam LEE
Address University of Canterbury; University of Canterbury; University of Canterbury
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference
Notes Approved no
Call Number Serial 1654
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Author Marion Lara Tan; Raj Prasanna; Kristin Stock; Emma Hudson-Doyle; Graham Leonard; David Johnston
Title Usability Factors Affecting the Continuance Intention of Disaster Apps Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 326-338
Keywords disaster apps, usability, continuance intention
Abstract (up) Multiple disaster mobile applications (apps) already exist for public use; however, availability does not automatically translate to continued usage. Limited research has explored whether disaster apps are usable and whether the apps' usability affects users' intent for continued use. The paper presents a work-in-progress study that aims to test a usability-continuance intention model for the specific context of disaster apps. The study theorises seven usability factors that influence continued intention to use. An online usability survey was used to gather user experience data on disaster apps. Initial findings, through structural equational modelling, showed that five of the seven usability factors have a significant relationship to continuance intention. Although the relationships have different weights and directions, key influencers to users' intent to continue usage are app utility, app dependability, interface output, interface input, and interface graphics. The next step of the study will investigate the mediating effects of the factors and the moderating effects of users' experience and technological comfort.
Address Joint Centre for Disaster Research, Massey University; Joint Centre for Disaster Research, Massey University; Institute of Natural and Mathematical Sciences, Massey University; Joint Centre for Disaster Research, Massey University; GNS Science; Joint Centre for Disaster Research, Massey University; GNS Science
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference
Notes Approved no
Call Number Serial 1643
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Author Audrey Fertier; Aurélie Montarnal; Sébastien Truptil; Anne-Marie Barthe-Delanoë; Frédérick Bénaben
Title A situation model to support collaboration and decision-making inside crisis cells, in real time Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1020-1028
Keywords Crisis Management; Situation Model; Situation Awareness; Big Data
Abstract (up) Natural and man-made hazards have many unexpected consequences that concern as many heterogeneous services. The GéNéPi project offers to support officials in addressing those events: its purpose is to support the collaboration in the field and the decision-making in the crisis cells. To succeed, the GéNéPi system needs to be aware of the ongoing crisis developments. For now, its best chance is to benefit from the ever growing number of available data sources. One of its goals is, therefore, to learn how to manage numerous, heterogeneous, more or less reliable data, in order to interpret them, in time, for the officials. The result consists on a situation model in the shape of a common operational picture. This paper describes every stage of modelling from the raw data selection, to the use of the situation model itself.
Address Centre Génie Industriel, Université de Toulouse, Albi, France; Laboratoire de Génie Chimique, Université de Toulouse, CNRS, INPT, UPS, Toulouse, France
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2085
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Author Samaneh Madanian; David Airehrour; Marianne Cherrington; NikhilKumar Patil
Title Smart Cap for Visually Impaired in Disaster Situations Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 317-325
Keywords Visually Impaired, Resilience, Disaster, Smart Cap, Internet of Things.
Abstract (up) Natural and manmade disasters pose a myriad of challenges, which are more severe for individuals with disabilities. Ordinarily to perform daily activities, the disabled get support from assistive technological devices and services; these are commonly disrupted during and after disasters. A proposed solution to support those with visual impairment is a cost-effective wearable 'Smart Cap'. The Smart Cap provides narratives about the surrounding environment while establishing communication between the user (the visually impaired) and a rich online reservoir of knowledge base system capable of vocalising narratives. As a proof-of-concept, this study is implemented using Raspberry Pi, the Amazon Web Services and a P-Cap fitted with a camera. The aim of this research work is to provide an assistive technology to help the visually impaired navigate their way out of any potentially disastrous situation like other citizens would. The proposed system and its usage in disaster situations is an innovative, cost-effective solution specifically addressing the needs of visually impaired persons.
Address Nmit; Nmit; Aut; Nmit
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference
Notes Approved no
Call Number Serial 1661
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Author Michael Morin; Irène Abi-Zeid; Claude-Guy Quimper; Oscar Nilo
Title Decision Support for Search and Rescue Response Planning Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 973-984
Keywords Search and Rescue response; search planning; optimization; mixed-integer linear program; multiple rectangular search area
Abstract (up) Planning, controlling and coordinating search and rescue operations is complex and time is crucial for survivors who must be found quickly. The search planning phase is especially important when the location of the incident is unknown. We propose, implement, solve, and evaluate mathematical models for the multiple rectangular search area problem. The objective is to define optimal or near-optimal feasible search areas for the available search and rescue units that maximize the probability of success. We compare our new model to an existing model on problem instances of realistic size. Our results show that we are able to generate, in a reasonable time, near optimal operationally feasible plans for searches conducted in vast open spaces. In an operational context, this research can increase the chances of finding s urvivors. Ultimately, as our models get implemented in the Canadian Coast Guard search planning tool, this can translate into more lives being saved.
Address Department of Mechanical and Industrial Engineering, University of Toronto, Ontario, Canada; Department of Operations and Decision Systems, Université Laval, Québec, Canada; Department of Computer Science and Software Engineering, Université Laval, Québec
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2081
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Author Melanie Eckle; Benjamin Herfort; Yingwei Yan; Chiao-Ling Kuo; Alexander Zipf
Title Towards using Volunteered Geographic Information to monitor post-disaster recovery in tourist destinations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 1008-1019
Keywords OpenStreetMap; Flickr; Disaster; Recovery; Tourism
Abstract (up) The aftereffects of disaster events are significant in tourist destinations where they do not only lead to destruction and casualties, but also long-lasting economic harms. The public perception causes tourists to refrain from visiting these areas and recovery of the tourist industry, a major economic sector, to become challenging. To improve this situation, current information about the tourist and infrastructure recovery is crucial for a “rebranding”- information that is however time and cost-intensive in acquisition using traditional information sources. An alternative data source that has shown great potential for information gathering in other disaster management phases, which was less considered for disaster recovery purposes, is Volunteered Geographic Information (VGI). Therefore, this paper introduces a VGI-based methodology to address this task. Initial analyses conducted with Flickr data indicate a potential of VGI for recovery monitoring, whereas the analysis of OpenStreetMap data shows, that this form of VGI requires further quality assurance.
Address GIScience Chair, Heidelberg University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2084
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Author Thomas Huggins; Stephen Hill; Robin Peace; David Johnston
Title Extending Ecological Rationality: Catching the High Balls of Disaster Management Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 295-309
Keywords decision-making, complexity, macrocognition, computational media, ecological rationality
Abstract (up) The contemporary world is characterized by several large-scale hazards to human societies and the environments we live in, including the impacts of climate change. This paper outlines theories concerning cognitive psychology and complexity dynamics that help explain the challenges of responding to these hazards and the complex systems which create them. These theories are illustrated with a baseball metaphor, to highlight the need for decision-making strategies which do not rely on comprehensive information where comprehensive information is not available. The importance of tools which can support more efficient uses of limited information is also outlined, as is the way that these tools help combine the computational resources and acquired experience of several minds. Existing research has been used to investigate many of the concepts outlined. However, further research is required to coalesce cognitive theories with complexity theories and the analysis of group-level interactions, towards improving important disaster management decisions.
Address Joint Centre for Disaster Research / Massey University; Massey University; Massey University; Joint Centre for Disaster Research / Massey University
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Human centred design for collaborative systems supporting 4Rs (Reduction, Readiness, Response and Recovery) Expedition Conference
Notes Approved no
Call Number Serial 1653
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Author Hans Jochen Scholl; Sarah L. Carnes
Title Managerial Challenges in Early Disaster Response: The Case of the 2014 Oso/SR530 Landslide Disaster Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 961-972
Keywords Incident Command System (ICS); National Incident Management System (NIMS); coordination challenges; resource challenges; training and preparedness challenges; collaboration; communication and information sharing
Abstract (up) The larger the scale, scope, and duration of a disaster, the higher is the number of response units. However, with more units involved in the response also the heterogeneity of responder units drastically increases in terms of capabilities, experiences, practices, techniques, tactics, and procedures. As a result, the coordination and overall management of the response becomes an increasingly challenging endeavor. In the response to the 2014 Oso/SR530 landslide disaster in Washington State over one hundred agencies were involved, which presented a huge coordination task for the incident command. This empirical study is exploratory and focuses on the activities and interactions of professional responders, particularly, in the early phases of the response. It amends and complements previous studies on the subject by identifying and describing in detail various challenges in the early response. It also discusses recommendations on how to tackle and potentially mitigate the challenges identified in future responses.
Address University of Washington
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Response and Recovery Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2080
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