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Author Gerd Van Den Eede; Willem J. Muhren; Raphaël Smals; Bartel A. Van De Walle pdf  isbn
openurl 
  Title IS capability for incident management and the DERMIS design premises Type Conference Article
  Year (down) 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 251-261  
  Keywords System theory; Capability trap; Emergency Response Information Systems; Incident Management; Iscram; System Dynamics; Emergency services  
  Abstract In this paper we present a dynamic model of the performance of an organization's Incident Management process as determined by the capability of its supporting emergency response information system. Our work is based on the Capability Trap model by Repenning & Sterman (2001) and draws from the many insights on emergency response information systems design as described in the DERMIS (Dynamic Emergency Response Management Information System) framework established by Turoff et al. 2004. Whereas the latter describes the premises that underlie an Information System (IS) that is capable of ensuring a reliable and flexible emergency response, the present paper contributes to the research field by looking at the interrelations of the aforementioned premises. We take a System Dynamics approach and gain insights in the key determinants of IS Capability by highlighting the mutual interdependences grouped around the concepts of adaptability, control, implicit knowledge and explicit knowledge.  
  Address Vlekho Business School, Brussels, Belgium; Tilburg University, Netherlands  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track SYSTEM DYNAMICS MODELING FOR EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 227  
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Author Peter Otto; Salvatore Belardo pdf  isbn
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  Title A theoretical evaluation of information processing resources during organizational crisis Type Conference Article
  Year (down) 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 262-271  
  Keywords Computer simulation; Information systems; Stresses; Crisis; Crisis management; Double-loop learning; Organizational learning; Single-loop learning; Theoretical evaluation; Theoretical framework; Yerkes-dodson laws; Computer aided instruction  
  Abstract The purpose of this paper is to present a model for testing different organizational learning characteristics and their effects on performance rate in times of an unexpected temporary increase in workload. Drawing on the theoretical frameworks of Yerkes-Dodson law, the stress-buffering effect of coping resources, and established crisis management models, the authors examine the hypotheses of curvilinear and interactional influence of single and double-loop learning on stress levels during crises. Using a simulation model, we identify thresholds in single and double-loop learning environments, where increases in workload lead to dysfunctional effects of stress. The findings indicate support for the hypothesis that an organization that employs double-loop learning is less susceptible to negative stress in times of a crisis. Overall, the study highlights the characteristics of different learning types and its effects on stress. It is suggested that experiments with a simulation model lead to a better understanding of how information processing resources that people have access to in stress events, buffers or protects them from negative effects.  
  Address Management Information Systems, School of Business, Dowling College, NY, United States; Management Science and Information Systems, School of Business, University at Albany, Albany, NY, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track SYSTEM DYNAMICS MODELING FOR EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 822  
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Author Elio Rich pdf  isbn
openurl 
  Title Modeling risk dynamics in e-operations transitions Type Conference Article
  Year (down) 2006 Publication Proceedings of ISCRAM 2006 – 3rd International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2006  
  Volume Issue Pages 239-250  
  Keywords Computer simulation; Drilling platforms; Knowledge management; Risks; E-operations; Group model building; Offshore oil platform; Oil platforms; Quantitative modeling; Simulation; Simulation demonstrate; System Dynamics; Information systems  
  Abstract Migrations to new modes of operation are perilous times for most organizations. For firms that routinely work in high-threat, high-reward situations, the risks of innovation are particularly challenging. This paper presents a systems-based approach to understanding these risks, drawing examples from one firm migrating to e-Operations for offshore oil platforms to increase profitability. The firm recently participated in two facilitated group model building exercises to examine the effects of the migration on the organization and resources needed to safely implement multiple changes over time. Based on these exercises, a simulation model of the timing and relative levels of risk, was developed. The results of the workshop and simulation demonstrate the effect of a combined qualitative and quantitative modeling approach to understanding complex problems.  
  Address Department of Information Technology Management, School of Business, University at Albany, 1400 Washington Avenue, Albany, NY 12222, United States  
  Corporate Author Thesis  
  Publisher Royal Flemish Academy of Belgium Place of Publication Newark, NJ Editor B. Van de Walle, M. Turoff  
  Language English Summary Language English Original Title  
  Series Editor Series Title Abbreviated Series Title  
  Series Volume Series Issue Edition  
  ISSN 2411-3387 ISBN 9090206019; 9789090206011 Medium  
  Track SYSTEM DYNAMICS MODELING FOR EMERGENCY MANAGEMENT Expedition Conference 3rd International ISCRAM Conference on Information Systems for Crisis Response and Management  
  Notes Approved no  
  Call Number Serial 877  
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