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Author Faisal Luqman; Martin Griss
Title Leveraging mobile context for effective collaboration and task management Type Conference Article
Year 2011 Publication 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 Abbreviated Journal ISCRAM 2011
Volume Issue Pages
Keywords Carrier mobility; Information systems; Mobile devices; Agent-based systems; Collaboration; Command and control; Context information; Dynamic role-based; Emergent volunteer; Large scale disasters; Multi-agent; Human resource management
Abstract Collaboration and task management is challenging in distributed, dynamically-formed teams, typical in large scale disaster response scenarios. Ineffective collaboration may potentially result in poor performance and loss of life. The increased adoption of sensor rich mobile devices allow for mobile context to be leveraged. In this paper, we present Overseer, an agent-based system that exploits context information from mobile devices to facilitate collaboration and task allocation. We describe how mobile context can be used to create dynamic role-based assignments to enhance collaboration and effective task management.
Address Carnegie Mellon Silicon Valley, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Lisbon Editor M.A. Santos, L. Sousa, E. Portela
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789724922478 Medium
Track Social Media and Collaborative Systems Expedition Conference 8th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 730
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Author Ly Dinh; Sumeet Kulkarni; Pingjing Yang; Jana Diesner
Title Reliability of Methods for Extracting Collaboration Networks from Crisis-related Situational Reports and Tweets Type Conference Article
Year 2023 Publication Proceedings of the ISCRAM Asia Pacific Conference 2022 Abbreviated Journal Proc. ISCRAM AP 2022
Volume Issue Pages 181-195
Keywords Collaboration Networks; Natural Language Processing; Interorganizational Collaboration; Situational Awareness
Abstract Assessing the effectiveness of crisis response is key to improving preparedness and adapting policies. One method for response evaluation is reviewing actual response activities and interactions. Response reports are often available in the form of natural language text data. Analyzing a large number of such reports requires automated or semi automated solutions. To improve the trustworthiness of methods for this purpose, we empirically validate the reliability of three relation extraction methods that we used to construct interorganizational collaboration networks by comparing them against human-annotated ground truth (crisis-specific situational reports and tweets). For entity extraction, we find that using a combination of two off-the-shelf methods (FlairNLP and SpaCy) is optimal for situational reports data and one method (SpaCy) for tweets data. For relation extraction, we find that a heuristics-based model that we built by leveraging word co-occurrence and deep and shallow syntax as features and training it on domain-specific text data outperforms two state-of-the-art relation extraction models (Stanford OpenIE and OneIE) that were pre-trained on general domain data. We also find that situational reports, on average, contain less entities and relations than tweets, but the extracted networks are more closely related to collaboration activities mentioned in the ground truth. As it is widely known that general domain tools might need adjustment to perform accurately in specific domains, we did not expect the tested off-the-shelf tools to perform highly accurately. Our point is to rather identify what accuracy one could reasonably expect when leveraging available resources as-is for domain specific work (in this case, crisis informatics), what errors (in terms of false positives and false negatives) to expect, and how to account for that.
Address University of South Florida; University of Illinois at Urbana-Champaign; University of Illinois at Urbana-Champaign; University of Illinois at Urbana-Champaign
Corporate Author Thesis
Publisher Massey Unversity Place of Publication Palmerston North, New Zealand Editor Thomas J. Huggins, V.L.
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-473-66845-7 Medium
Track Social Media for Disaster Response Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2492
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Author Ma Ma; H. Zhang; Yi Liu
Title Development of a joint official microblog platform to improve interactive communication with the public under a centralized system Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 782-786
Keywords Hardware; Centralized systems; Crisis communications; Interactive; Micro-blog; Social media; Information systems
Abstract Social media bring both challenges and opportunities to crisis management. This paper summarizes the difficulties in crisis communication under a centralized jurisdiction system by looking into online collective behaviors in mainland China. The paper then introduces the development of an official microblog and proposes a joint official microblog platform to improve interactive communication in a centralized system. The functional design of this platform is introduced in detail and the future improvement of the platform is discussed.
Address Institute of Public Safety Research, Tsinghua University, China
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 733
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Author Mahshid Marbouti; Craig Anslow; Frank Maurer
Title Evaluation results for a Social Media Analyst Responding Tool Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 480-492
Keywords Situation Awareness, Social Media, Emergency Management, User Study.
Abstract We take a human-centered design approach to develop a fully functional prototype, SMART (“Social Media Analyst Responding Tool”), informed by emergency practitioners. The prototype incorporates machine learning techniques to identify relevant information during emergencies. In this paper, we report the result of a user study to gather qualitative feedback on SMART. The evaluation results offer recommendations into the design of Social Media analysis tools for emergencies. The evaluation findings show the interest of emergency practitioners into designing such solutions; it reflects their need to not only identify relevant information but also to further perceive the outcome of their actions in social media. We found out there is a notable emphasis on the sentiment from these practitioners and social media analysis tools need to do a better job of handling negative sentiment within the emergency concept.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Social Media Studies Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2125
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Author Mahshid Marbouti; Irene Mayor; Dianna Yim; Frank Maurer
Title Social Media Analyst Responding Tool: A Visual Analytics Prototype to Identify Relevant Tweets in Emergency Events Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 572-582
Keywords Situation Awareness; Social Media; Emergency Management
Abstract Public and humanitarian organizations monitor social media to extract useful information during emergencies. In this paper, we propose a new method for identifying situation awareness (SA) tweets for emergencies. We take a human centered design approach to developing a visual analytics prototype, SMA-RT (“Social Media Analyst Responding Tool”), informed by social media analysts and emergency practitioners. Our design offers insights into the main requirements of social media monitoring tools used for emergency purposes. It also highlights the role that human and technology can play together in such solutions. We embed a machine learning classifier to identify SA tweets in a visual interactive tool. Our classifier aggregates textual, social, location, and tone based features to increase precision and recall of SA tweets.
Address University of Calgary
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2045
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Author Marc-André Kaufhold; Christian Reuter
Title The Impact of Social Media for Emergency Services: A Case Study with the Fire Department Frankfurt Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 603-612
Keywords Social media; emergency services; facilitators and obstacles; comparative case studies
Abstract The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.
Address University of Siegen, Institute for Information Systems
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2048
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Author Marion Lara Tan; Raj Prasanna; Kristin Stock; Emma Hudson-Doyle; Graham Leonard; David Johnston
Title Enhancing the usability of a disaster app: exploring the perspective of the public as users Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords usability inquiry, mobile application, disasters, alerts, public perspective
Abstract Limited research has studied how citizens? perspectives as end-users can contribute to improving the usability of disaster apps. This study addresses this gap by exploring end-user insights with the use of a conceptual disaster app in the New Zealand (NZ) context. NZ has multiple public alerting authorities that have various technological options in delivering information to the population?s mobile devices; including social media platforms, apps, as well as the Emergency Mobile Alert system. However, during critical events, the multiplicity of information may become overwhelming. A disaster app, conceptualised in the NZ context, aims to aggregate, organise, and deliver information from official sources to the public. After the initial conceptual design, a usability inquiry was administered by interviewing members of the public. Partial results of the inquiry show that the public?s perspective has value; in the process of understanding the new user?s viewpoint, usability highlights and issues are identified.
Address Massey University, New Zealand;GNS Science, New Zealand
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 1946
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Author Marta Poblet Balcell; Stan Karanasios; Vanessa Cooper
Title Look after Your Neighbours: Social Media and Vulnerable Groups during Extreme Weather Events Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 408-415
Keywords Social media, vulnerable populations, extreme weather events, emergency management organisations
Abstract Emergency management organisations across the world routinely use social media to reach out populations for preparedness and response to extreme weather events. In this paper we present a preliminary analysis of social media strategies towards vulnerable populations in the State of Victoria (Australia). Using the notion of vulnerability in an emergency management context (e.g. older persons, socially/geographically isolated persons, people with disabilities, refugee/recent migrant communities) we explore whether and how organisations address vulnerable groups with targeted messages. Our initial findings suggest that organisations do not tend to interact directly with these groups. Rather, reliance on 'information brokers' (intermediary organisations and individuals with an expected duty of care) seems to be a preferred strategy.
Address RMIT University; RMIT University; RMIT University
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference
Notes Approved no
Call Number Serial 1679
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Author Maryam Shahbazi; Christian Ehnis; Majid Shahbazi; Deborah Bunker
Title Tweeting from the Shadows: Social Media Convergence Behaviour During the 2017 Iran-Iraq Earthquake Type Conference Article
Year 2018 Publication Proceedings of ISCRAM Asia Pacific 2018: Innovating for Resilience – 1st International Conference on Information Systems for Crisis Response and Management Asia Pacific. Abbreviated Journal Iscram Ap 2018
Volume Issue Pages 416-427
Keywords Social Media Crisis Communication, Convergence Behaviour, Earthquake, Natural Disaster
Abstract Official policies, socioeconomic and demographic factors influence how individuals cope with, and respond to natural disasters. Understanding the impact of these factors in social media crisis communications studies is difficult. This paper focuses on convergence behaviour during social media crisis communication in an environment where the access to commercial social media platforms is highly restricted. This study is designed as a case which analyses 41,745 Tweets communicated during an earthquake event and for the two weeks after. This research aims to understand how different communities use social media services for communication during extreme events. The content of the Tweets shows users' attitudes toward government policies as well as the social difficulties of ethnic groups reflecting on the use of social media in crises communication. The results indicate a “political effect” on this online crisis communication. This behaviour was not expected and has been underreported in the current body of knowledge.
Address The University of Sydney; The University of Sydney; Azad University; The University of Sydney
Corporate Author Thesis
Publisher Massey Univeristy Place of Publication Albany, Auckland, New Zealand Editor Kristin Stock; Deborah Bunker
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN ISBN Medium
Track Social Media and Community Engagement Supporting Resilience Building Expedition Conference
Notes Approved no
Call Number Serial 1682
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Author Matti Wiegmann; Jens Kersten; Friederike Klan; Martin Potthast; Benno Stein
Title Analysis of Detection Models for Disaster-Related Tweets Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 872-880
Keywords Tweet Filtering; Crisis Management; Evaluation Framework
Abstract Social media is perceived as a rich resource for disaster management and relief efforts, but the high class imbalance between disaster-related and non-disaster-related messages challenges a reliable detection. We analyze and compare the effectiveness of three state-of-the-art machine learning models for detecting disaster-related tweets. In this regard we introduce the Disaster Tweet Corpus~2020, an extended compilation of existing resources, which comprises a total of 123,166 tweets from 46~disasters covering 9~disaster types. Our findings from a large experiments series include: detection models work equally well over a broad range of disaster types when being trained for the respective type, a domain transfer across disaster types leads to unacceptable performance drops, or, similarly, type-agnostic classification models behave more robust at a lower effectiveness level. Altogether, the average misclassification rate of~3,8\% on performance-optimized detection models indicates effective classification knowledge but comes at the price of insufficient generalizability.
Address Bauhaus-Universit\“at Weimar German Aerospace Center (DLR); German Aerospace Center (DLR); German Aerospace Center (DLR); Leipzig University; Bauhaus-Universit\”at Weimar
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-77 ISBN 2411-3463 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes matti.wiegmann@uni-weimar.de Approved no
Call Number Serial 2278
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Author McCreadie, R.; Buntain, C.
Title CrisisFACTS: Buidling and Evaluating Crisis Timelines Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 320-339
Keywords Emergency Management; Crisis Informatics News; Twitter; Facebook; Reddit; Wikipedia; Summarization
Abstract Between 2018 and 2021, the Incident Streams track (TREC-IS) developed standard approaches for classifying information types and criticality of tweets during crises. While successful in producing substantial collections of labeled data, TREC-IS as a data challenge had several limitations: It only evaluated information at type-level rather than what was reported; it only used Twitter data; and it lacked measures of redundancy in system output. This paper introduces Crisis Facts and Cross-Stream Temporal Summarization (CrisisFACTS), a new data challenge piloted in 2022 and developed to address these limitations. The CrisisFACTS framework recasts TREC-IS into an event-summarization task using multiple disaster-relevant data streams and a new fact-based evaluation scheme, allowing the community to assess state-of-the-art methods for summarizing disaster events Results from CrisisFACTS in 2022 include a new test-collection comprising human-generated disaster summaries along with multi-platform datasets of social media, crisis reports and news coverage for major crisis events.
Address University of Glasgow; University of Maryland, College Park (UMD)
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Social Media for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/JVQZ9405 Approved no
Call Number ISCRAM @ idladmin @ Serial 2529
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Author David F. Merrick; Tom Duffy
Title Utilizing community volunteered information to enhance disaster situational awareness Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 858-862
Keywords Civil defense; Disasters; Information systems; Risk management; Social networking (online); Community volunteered information; Crowd sourcing; Facebook; Situational awareness; Social media; Twitter; Emergency services
Abstract Social media allows the public to engage in the disaster response and recovery process in new and exciting ways. Many emergency management agencies in the United States are embracing social media as a new channel for alerts, warnings, and public outreach, but very few are mining the massive amounts of data available for use in disaster response. The research reflected in this paper strives to help emergency management practitioners harness the power of community volunteered information in a way that is still novel in most parts of the country. Field verification and research combined with survey results attempts to identify and solve many of the barriers to adoption that currently exist. By helping practitioners understand the virtues and limitations of this type of data and information, this research will encourage the use of community volunteered information in the emergency operations center.
Address Florida State University, United States
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 767
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Author Manne Messemaker; Jeroen Wolbers; Willem Treurniet; Kees Boersma
Title Shaping societal impact: Between control and cooperation Type Conference Article
Year 2013 Publication ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2013
Volume Issue Pages 901-905
Keywords Information systems; Command and control; Crisis communications; Crisis management; Incident response; Mutual shaping; Security incident; Societal impacts; Concretes
Abstract In our modem society, the impact of large-scale spfety and security incidents can be large and diverse. Yet. this societal impact is makeable and controllable to a limited extent. At best, the effect of concrete response actions is that the direct damage is somewhat reduced and that the recovery is accelerated. Proper crisis communication can make the biggest difference with respect to overall societal impact. We argue that crisis communication must strike a balance between a directive approach of chaos, command and control and a more empathic approach of continuity, coordination and cooperation. On the basis of a concrete case we analyze how crisis communication reflects the incident response approach and how societal impact is affected.
Address VU University Amsterdam, Netherlands; TNO, Netherlands
Corporate Author Thesis
Publisher Karlsruher Institut fur Technologie Place of Publication KIT; Baden-Baden Editor T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9783923704804 Medium
Track Social Media Expedition Conference 10th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 770
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Author Michael Aupetit; Muhammad Imran
Title Interactive Monitoring of Critical Situational Information on Social Media Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 673-683
Keywords Social media; disaster management; information visualization
Abstract According to many existing studies, the data available on social media platforms such as Twitter at the onset of a crisis situation could be useful for disaster response and management. However, making sense of this huge data coming at high-rate is still a challenging task for crisis managers. In this work, we present an interactive social media monitoring tool that uses a supervised classification engine and natural language processing techniques to provide a detailed view of an on-going situation. The tool allows users to apply various filtering options using interactive timelines, critical entities, and other logical operators to get quick access to situational information. The evaluation of the tool conducted with crisis managers shows its significance for situational awareness and other crisis management related tasks.
Address Qatar Computing Research Institute, HBKU Doha, Qatar
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2055
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Author Mohammed Benali, A.R.G.
Title Towards a Crowdsourcing-based Approach to enhance Decision Making in Collaborative Crisis Management Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 554-563
Keywords Crisis management; decision making; crowdsourcing; SBPMN
Abstract Managing crises is considered as one of the most complicated organizational and managerial task. Indeed, dealing with such situations calls for many groups from different institutions and organizations to interact and collaborate their efforts in a timely manner to reduce their effects. However, response organizations are challenged by several problems. The urgent need of a shared and mutual situational awareness, information and knowledge about the situation are distributed across time and space and owned by both organizations and people. Additionally, decisions and actions have to be achieved promptly, under stress and time pressure. The contribution outlined in this paper is suggesting a crowdsourcing-based approach for decision making in collaborative crisis management based on the literature requirements. The objective of the approach is to support situational awareness and enhance the decision making process by involving citizens in providing opinions and evaluations of potential response actions.
Address Laboratoire de Méthodes de Conception des Systèmes, Ecole nationale Supérieure d'Informatique, Alger, Algérie
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2043
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Author Muhammad Imran; Firoj Alam; Umair Qazi; Steve Peterson; Ferda Ofli
Title Rapid Damage Assessment Using Social Media Images by Combining Human and Machine Intelligence Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 761-773
Keywords Social Media, Damage Assessment, Artificial Intelligence, Image Processing.
Abstract Rapid damage assessment is one of the core tasks that response organizations perform at the onset of a disaster to understand the scale of damage to infrastructures such as roads, bridges, and buildings. This work analyzes the usefulness of social media imagery content to perform rapid damage assessment during a real-world disaster. An automatic image processing system, which was activated in collaboration with a volunteer response organization, processed ~280K images to understand the extent of damage caused by the disaster. The system achieved an accuracy of 76% computed based on the feedback received from the domain experts who analyzed ~29K system-processed images during the disaster. An extensive error analysis reveals several insights and challenges faced by the system, which are vital for the research community to advance this line of research.
Address Qatar Computing Research Institute Hamad Bin Khalifa University Doha, Qatar; Qatar Computing Research Institute Hamad Bin Khalifa University Doha, Qatar; Qatar Computing Research Institute Hamad Bin Khalifa University Doha, Qatar; Montgomery County, Maryland Community Emergency Response Team United States; Qatar Computing Research Institute Hamad Bin Khalifa University Doha, Qatar
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-68 ISBN 2411-3454 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes mimran@hbku.edu.qa Approved no
Call Number Serial 2269
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Author Muhammad Imran; Prasenjit Mitra; Jaideep Srivastava
Title Cross-Language Domain Adaptation for Classifying Crisis-Related Short Messages Type Conference Article
Year 2016 Publication ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Social Media; Tweets Classification; Domain Adaptation
Abstract Rapid crisis response requires real-time analysis of messages. After a disaster happens, volunteers attempt to classify tweets to determine needs, e.g., supplies, infrastructure damage, etc. Given labeled data, supervised machine learning can help classify these messages. Scarcity of labeled data causes poor performance in machine training. Can we reuse old tweets to train classifiers? How can we choose labeled tweets for training? Specifically, we study the usefulness of labeled data of past events. Do labeled tweets in different language help? We observe the performance of our classifiers trained using different combinations of training sets obtained from past disasters. We perform extensive experimentation on real crisis datasets and show that the past labels are useful when both source and target events are of the same type (e.g. both earthquakes). For similar languages (e.g., Italian and Spanish), cross-language domain adaptation was useful, however, when for different languages (e.g., Italian and English), the performance decreased.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Social Media Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1396
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Author Aibek Musaev; De Wang; Calton Pu
Title LITMUS: Landslide detection by integrating multiple sources Type Conference Article
Year 2014 Publication ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2014
Volume Issue Pages 677-686
Keywords Bayesian networks; Disasters; Hazards; Information systems; Integration; Landslides; Nasa; Rain; Rain gages; Landslide detection; Litmus; Multi-source integrations; Physical sensors; Social sensors; Data integration
Abstract Disasters often lead to other kinds of disasters, forming multi-hazards such as landslides, which may be caused by earthquakes, rainfalls, water erosion, among other reasons. Effective detection and management of multihazards cannot rely only on one information source. In this paper, we evaluate a landslide detection system LITMUS, which combines multiple physical sensors and social media to handle the inherent varied origins and composition of multi-hazards. LITMUS integrates near real-time data from USGS seismic network, NASA TRMM rainfall network, Twitter, YouTube, and Instagram. The landslide detection process consists of several stages of social media filtering and integration with physical sensor data, with a final ranking of relevance by integrated signal strength. Applying LITMUS to data collected in October 2013, we analyzed and filtered 34.5k tweets, 2.5k video descriptions and 1.6k image captions containing landslide keywords followed by integration with physical sources based on a Bayesian model strategy. It resulted in detection of all 11 landslides reported by USGS and 31 more landslides unreported by USGS. An illustrative example is provided to demonstrate how LITMUS' functionality can be used to determine landslides related to the recent Typhoon Haiyan.
Address Georgia Institute of Technology, United States
Corporate Author Thesis
Publisher The Pennsylvania State University Place of Publication University Park, PA Editor S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780692211946 Medium
Track Social Media in Crisis Response and Management Expedition Conference 11th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 801
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Author Ahmed Nagy; Jeannie Stamberger
Title Crowd sentiment detection during disasters and crises Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Bayesian networks; Emergency services; Information systems; Risk management; Social networking (online); Crisis management; Disaster response; Emergency management; Short message; Twitter; Disasters
Abstract Microblogs are an opportunity for scavenging critical information such as sentiments. This information can be used to detect rapidly the sentiment of the crowd towards crises or disasters. It can be used as an effective tool to inform humanitarian efforts, and improve the ways in which informative messages are crafted for the crowd regarding an event. Unique characteristics of microblogs (lack of context, use of jargon etc) in Tweets expressed by a message-sharing social network during a disaster response require special handling to identify sentiment. We present a systematic evaluation of approaches to accurately and precisely identify sentiment in these Tweets. This paper describes sentiment detection expressed in 3698 Tweets, collected during the September 2010, San Bruno, California gas explosion and resulting fires. The data collected was manually coded to benchmark our techniques. We start by using a library of words with annotated sentiment, SentiWordNet 3.0, to detect the basic sentiment of each Tweet. We complemented that technique by adding a comprehensive list of emoticons, a sentiment based dictionary and a list of out-of-vocabulary words that are popular in brief, online text communications such as lol, wow, etc. Our technique performed 27% better than Bayesian Networks alone, and the combination of Bayesian networks with annotated lists provided marginal improvements in sentiment detection than various combinations of lists. © 2012 ISCRAM.
Address Carnegie Mellon Silicon Valley, IMT Lucca Institute of Advanced Studies, United States; Disaster Management Initiative, Carnegie Mellon Silicon Valley, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 173
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Author Nasik Muhammad Nafi; Avishek Bose; Sarthak Khanal; Doina Caragea; William H. Hsu
Title Abstractive Text Summarization of Disaster-Related Documents Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 881-892
Keywords Disaster Reporting; Text Summarization; Information Extraction; Reinforcement Learning; Evaluation Metrics
Abstract Abstractive summarization is intended to capture key information from the full text of documents. In the application domain of disaster and crisis event reporting, key information includes disaster effects, cause, and severity. While some researches regarding information extraction in the disaster domain have focused on keyphrase extraction from short disaster-related texts like tweets, there is hardly any work that attempts abstractive summarization of long disaster-related documents. Following the recent success of Reinforcement Learning (RL) in other domains, we leverage an RL-based state-of-the-art approach in abstractive summarization to summarize disaster-related documents. RL enables an agent to find an optimal policy by maximizing some reward. We design a novel hybrid reward metric for the disaster domain by combining \underline{Vec}tor Similarity and \underline{Lex}icon Matching (\textit{VecLex}) to maximize the relevance of the abstract to the source document while focusing on disaster-related keywords. We evaluate the model on a disaster-related subset of a CNN/Daily Mail dataset consisting of 104,913 documents. The results show that our approach produces more informative summaries and achieves higher \textit{VecLex} scores compared to the baseline.
Address Kansas State University; Kansas State University; Kansas State University; Kansas State University; Kansas State University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-78 ISBN 2411-3464 Medium
Track Social Media for Disaster Response and Resilie Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes nnafi@ksu.edu Approved no
Call Number Serial 2279
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Author Neda Mohammadi; John E. Taylor; Ryan Pollyea
Title Spatiotemporal Dynamics of Public Response to Human-Induced Seismic Perturbations Type Conference Article
Year 2017 Publication Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2017
Volume Issue Pages 666-672
Keywords Crisis informatics; human-induced earthquake; social media networks; spatiotemporal; far-field effect
Abstract There is general consensus that subsurface wastewater injections associated with unconventional oil and gas operations are responsible for the rapid increase of earthquake activity in the mid-U.S. Understanding the public response to these earthquakes is crucial for policy decisions that govern developing situational awareness and addressing perceived risks. However, we lack sufficient information on the reactive and recovery response behavior of the public tending to occur in the spatiotemporal vicinity of these events. Here, we review the spatiotemporal distribution of public response to the September 3, 2016, M5.8 earthquake in Pawnee, Oklahoma, USA, via a social media network (Twitter). Our findings highlight a statistically significant correlation between the spatial and temporal distribution of public response; and suggest the possible presence of a spatial distance decay, as well as a temporal far-field eect. Understanding the underlying structure of these correlations is fundamental to establishing deliberate policy decisions and targeted response actions.
Address Georgia Tech; Virginia Tech
Corporate Author Thesis
Publisher Iscram Place of Publication Albi, France Editor Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN Medium
Track Social Media Studies Expedition Conference 14th International Conference on Information Systems for Crisis Response And Management
Notes Approved no
Call Number Serial 2054
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Author Nilani Algiriyage; Rangana Sampath; Raj Prasanna; Kristin Stock; Emma Hudson-Doyle; David Johnston
Title Identifying Disaster-related Tweets: A Large-Scale Detection Model Comparison Type Conference Article
Year 2021 Publication ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2021
Volume Issue Pages 731-743
Keywords Tweet Classification, Machine Learning, Deep Learning, Disasters
Abstract Social media applications such as Twitter and Facebook are fast becoming a key instrument in gaining situational awareness (understanding the bigger picture of the situation) during disasters. This has provided multiple opportunities to gather relevant information in a timely manner to improve disaster response. In recent years, identifying crisis-related social media posts is analysed as an automatic task using machine learning (ML) or deep learning (DL) techniques. However, such supervised learning algorithms require labelled training data in the early hours of a crisis. Recently, multiple manually labelled disaster-related open-source twitter datasets have been released. In this work, we create a large dataset with 186,718 tweets by combining a number of such datasets and evaluate the performance of multiple ML and DL algorithms in classifying disaster-related tweets in three settings, namely ``in-disaster'', ``out-disaster'' and ``cross-disaster''. Our results show that the Bidirectional LSTM model with Word2Vec embeddings performs well for the tweet classification task in all three settings. We also make available the preprocessing steps and trained weights for future research.
Address Massey University; Massey University; Massey University; Massey University; Joint Centre for Disaster Research, Massey University; Joint Center of Disaster Research, Massey University Wellington
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-61-5 ISBN Medium
Track Social Media for Disaster Response and Resilience Expedition Conference 18th International Conference on Information Systems for Crisis Response and Management
Notes rangika.nilani@gmail.com Approved no
Call Number ISCRAM @ idladmin @ Serial 2368
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Author Nils Bourgon; Benamara Farah; Alda Mari; Véronique Moriceau; Gaetan Chevalier; Laurent Leygue; Yasmine Djadda
Title Are Sudden Crises Making me Collapse? Measuring Transfer Learning Performances on Urgency Detection Type Conference Article
Year 2022 Publication ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2022
Volume Issue Pages 701-709
Keywords Sudden crises; Transfer learning; Few-shot learning; Zero-shot learning; Social media content
Abstract This paper aims at measuring transfer learning performances across different types of crises related to sudden or unexpected events (like earthquakes, terror attacks, explosions, technological incidents) that cannot be foreseen by emergency services and on the occurrence of which they have virtually no control. Although sudden crises are present in most existing crisis datasets, as far as we are aware, no one studied their impact on classifiers performances when evaluated in an out-of-type scenario in which models are tested on a particular type of crisis unseen during training. Our contribution is threefold: (1) A new dataset of about 3,800 French tweets related to four sudden events that occurred in France annotated for both relatedness (i.e., useful vs. not useful for emergency responders) and urgency (i.e., not useful vs. urgent vs. not urgent), (2) A set of monotask and multitask zero-shot learning experiments to transfer knowledge across events and types, and finally, (3) Experiments involving few-shot learning to measure the amount of sudden events instances needed during training to guarantee good performances. When compared to a cross-event setting, our preliminary results are encouraging and show that transfer from predictable ecological crisis to sudden events is feasible and constitutes a first step towards real-time crisis management systems from social media content.
Address IRIT, Université de Toulouse, CNRS, Toulouse INP, UT3; IRIT, Université de Toulouse, CNRS, Toulouse INP, UT3; IJN, CNRS/ENS/EHESS PSL University; IRIT, Université de Toulouse, CNRS, Toulouse INP, UT3; DGSCGC SDAIRS; DGSCGC SDAIRS
Corporate Author Thesis
Publisher Place of Publication Tarbes, France Editor Rob Grace; Hossein Baharmand
Language English Summary Language Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-82-8427-099-9 Medium
Track Social Media for Crisis Management Expedition Conference
Notes Approved no
Call Number ISCRAM @ idladmin @ Serial 2449
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Author Susanna Nilsson; Joel Brynielsson; Magdalena Granasen; Charlotte Hellgren; Sinna Lindquist; Mikael Lundin; Maribel Narganes Quijano; Jiri Trnka
Title Making use of new media for pan-European crisis communication Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Hardware; Alerting; Crisis Information; New media; Screening tool; Social media; Information systems
Abstract Social or new media have over the past years become an integrated part of human communication, both as a means to establish and maintain social relationships, but also as a means of sharing and co-creating information. New media comes with an array of possibilities for individuals as well as organisations, corporations and authorities. Within the field of crisis communication new media possibilities, such as online sharing and social networking, has had an impact on the way crisis information is disseminated and updated. This paper addresses the issues related to using new media as a means of communicating crisis information and broadcasting alerting messages to the general population, and also discusses the role of new media in future pan-European alerting. It focuses on current and on-going research on social media for crisis communication. An extensive systematic literature review was done to identify factors that affect the use of social media for alerting and warning. These factors were mirrored in experiences, collected through interviews, in crisis communication organisations in three European regions (Sweden, Czech Republic and Spain). The factors finally form the basis for suggestions regarding the design of technological tools for both communication and information collection as part of a pan-European alerting system. © 2012 ISCRAM.
Address Swedish Defence Research Agency, SE-164 90 Stockholm, Sweden; Tecnalia Research and Innovation, Parque Tecnológico de Bizkaia, E-48170 Zamudio, Spain
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Social Media and Collaborative Systems Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 175
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Author Ntalla Athanasia; Ponis T. Stavros
Title Twitter as an instrument for crisis response: The Typhoon Haiyan case study Type Conference Article
Year 2015 Publication ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords Crisis Management; emergency response; Haiyan; social media; Twitter
Abstract The research presented in this paper attempts an initial evaluation of Twitter as an instrument for emergency response in the context of a recent crisis event. The case of the 2013 disaster, when typhoon Haiyan hit Philippines is examined by analyzing nine consecutive days of Twitter messages and comparing them to the actual events. The results indicate that during disasters, Twitter users tend to post messages to enhance situation awareness and to motivate people to act. Furthermore, tweets were found reliable and provided valuable information content, supporting the argument that Twitter presents a very good potential to become a useful tool in situations where rapid emergency response is essential.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Social Media Studies Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved yes
Call Number Serial 1238
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