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Author (up) Connie White; Starr Roxanne Hiltz; Murray Turoff
Title United we respond: One community, one voice Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 25-33
Keywords Information systems; Knowledge acquisition; Virtual reality; Communities of Practice; Community of practice; Cross-border; Delphi system; Emergency response; Emergency situation; Federal governments; Virtual community; Emergency services
Abstract When emergency situations cross borders, or when newly formed groups need to work together, decision making can suffer from threat rigidity and pertinent information can be bypassed. We describe a Dynamic Delphi system under development that can create and sustain a group “voice” for an emergency response Community of Practice (CoP). We further describe its intended use for a CoP consisting of local, state and federal government responders, civilian emergency response teams (CERT), and volunteers. Community members can brainstorm, explore ideas, debate and vote iteratively to best reflect the group's opinion at any moment in time. Ongoing studies demonstrate that an online system implementing Dynamic Delphi characteristics along with Thurstone's Law of Comparative Judgment will prove conducive for building a repertoire of ideas, rules, policies or any other aspect of the community's 'voice', in such a way that the individual voices are juxtaposed in harmony to create a single song.
Address Information Systems Department, New Jersey Institute of Technology, Newark, NJ, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1080
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Author (up) Nan Zhang; Clare Bayley; Simon French
Title Use of web-based group decision support for crisis management Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 55-58
Keywords Artificial intelligence; Information systems; Websites; Collaboration; Crisis management; Crisis situations; Distributed decision making; Group decision supports; Small-scale experiment; Web-based group decision support system (wGDSS); Decision support systems
Abstract Web-based group decision support systems (wGDSS) are becoming more common in organizations. In this paper, we provide a review and critique of the literature on wGDSS, raising a number of issues that need addressing. Then we report on a small scale experiment using Groupsystems ThinkTank to manage an issue to do with food safety. We also describe how we propose to use ThinkTank in a crisis situation.
Address Manchester Business School, United Kingdom
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1146
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Author (up) Philip Fei Wu; Yan Qu; Jennifer Preece; Kenneth R. Fleischmann; Jennifer Golbeck; Paul T. Jaeger; Ben Shneiderman
Title Community response grid (CRG) for a university campus: Design requirements and implications Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 34-43
Keywords Information systems; Social networking (online); Community participation; Community response; Crg; Emergency response; Emergency response systems; Participatory design; University campus; Web interface design; Emergency services
Abstract This paper describes the initial stages of the participatory design of a community-oriented emergency response system for a university campus. After reviewing related work and the current University emergency response system, this paper describes our participatory design process, discusses initial findings from a design requirement survey and from our interactions with different stakeholders, and proposes a Web interface design for a community response grid system. The prototyping of the system demonstrates the possibility of fostering a social-network-based community participation in emergency response, and also identifies concerns raised by potential users and by the professional responder community.
Address College of Information Studies, University of Maryland, United States; Department of Computer Science, University of Maryland, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1105
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Author (up) Sara Vieweg; Leysia Palen; Sophia B. Liu; Amanda L. Hughes; Jeannette N. Sutton
Title Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech Shooting Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 44-54
Keywords Disasters; Information systems; Collective intelligences; Crisis informatics; Distributed cognition; Facebook; Virginia Tech; Social networking (online)
Abstract We report on the results of an investigation about the “informal, ” public-side communications that occurred in the aftermath of the April 16, 2007 Virginia Tech (VT) Shooting. Our on-going research reveals several examples of on-line social interaction organized around the goal of collective problem-solving. In this paper, we focus on specific instances of this distributed problem-solving activity, and explain, using an ethnomethodological lens, how a loosely connected group of people can work together on a grave topic to provide accurate results.
Address ConnectivIT, Natural Hazards Center, University of Colorado, Boulder, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Social Networking, Web Collaboration and e Participation in Crisis and Risk Managements Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1051
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