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Author (up) Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Title 17th ISCRAM Conference Proceedings Type Conference Volume
Year 2020 Publication ISCRAM 2020 Conference Proceedings � 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 1-1193
Keywords
Abstract The 17th annual conference on Information Systems for Crisis Response and Management (ISCRAM 2020) was scheduled to be held in Blacksburg, Virginia from May 24th-27th, 2020. Unfortunately, due to the widespread impacts of the COVID-19 pandemic, the conference organizers and the ISCRAM Board decided to postpone the conference until May 2021. Even though we could not hold the conference as originally planned, all papers accepted for presentation at ISCRAM 2020 are published in the conference proceedings presented here, and the authors of these papers will have the opportunity to present their papers at the 2021 conference. The 2021 conference will once again be hosted at Virginia Tech in Blacksburg, Virginia, and it will take place during the week of May 23rd, 2021.

The theme of ISCRAM 2020 is �Bringing Disaster Resilience into Focus.� These proceedings seek to highlight resilience in Crisis and Emergency Management and to stimulate discussions that enable the design of crisis and emergency management systems that contribute to more resilient organizations and communities. We are pleased to present the accepted papers for ISCRAM 2020, which consist of excellent contributions on a wide range of topics.
Address
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-92 ISBN 2411-3478 Medium
Track Proceedings Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes Approved yes
Call Number Serial 2307
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Author (up) Lise Ann St. Denis; Amanda Hughes
Title Crisis Cleanup: Creating a Virtual Command Post to Support Relief Organizations on the Ground Type Conference Article
Year 2018 Publication ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2018
Volume Issue Pages 935-941
Keywords VOAD, Disaster recovery, disaster volunteers, volunteer coordination
Abstract We report on an initial assessment of a grassroots tool developed within the Volunteer Organizations Active in Disaster (VOAD) community to support the coordination of efforts between the diverse network of relief organizations on the ground following a disaster. We look first at the problems that led to its development and the volunteer principles embodied in the tool. We then present an overview of the primary workflows and processes used to capture and manage work orders within this system. We discuss some of the benefits of centralized coordination of work across this network, opportunities for future growth, and some of the barriers that are inhibiting further growth of this tool. Finally, we conclude with opportunities for future research.
Address
Corporate Author Thesis
Publisher Rochester Institute of Technology Place of Publication Rochester, NY (USA) Editor Kees Boersma; Brian Tomaszeski
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-0-692-12760-5 Medium
Track Designing for Resilience Expedition Conference ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 2165
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Author (up) Starr Roxanne Hiltz; Amanda Hughes; Muhammad Imran; Linda Plotnick; Robert Power; Murray Turoff
Title Requirements for Software to Support the use of Social Media in Emergency Management: A Delphi Study Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Social media, emergency management, crisis informatics, software requirements, Delphi method
Abstract Social Media contain a wealth of information that could improve the situational awareness of Emergency Managers during a crisis, but many barriers stand in the way. These include information overload, making it impossible to deal with the flood of raw posts, and lack of trust in unverified crowdsourced data. The purpose of this project is to build a communications bridge between emergency responders and technologists who can provide the advances needed to realize social media’s full potential. We are employing a Delphi study survey design, which is a technique for exploring and developing consensus among a group of experts around a particular topic. Participants include emergency managers and technologists with experience in software to support the use of social media in crisis response, from many countries. The topics of the study are described and preliminary, partial results presented for Round 1 of the study, based on 33 responses.
Address NJIT, United States of America;Brigham Young U.;Qatar Computing Research Inst.;Commonwealth Scientific and Industrial Research Organisation, Australia
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1906
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Author (up) Steve Peterson; Keri Stephens; Hemant Purohit; Amanda Hughes
Title When Official Systems Overload: A Framework for Finding Social Media Calls for Help during Evacuations Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Disasters, social media, hurricanes, data, framework, public safety
Abstract During large-scale disasters it is not uncommon for Public Safety Answering Points (e.g., 9-1-1) to encounter

service disruptions or become overloaded due to call volume. As observed in the two past United States hurricane

seasons, citizens are increasingly turning to social media whether as a consequence of their inability to reach

9-1-1, or as a preferential means of communications. Relying on past research that has examined social media

use in disasters, combined with the practical knowledge of the first-hand disaster response experiences, this paper

develops a knowledge-driven framework containing parameters useful in identifying patterns of shared

information on social media when citizens need help. This effort explores the feasibility of determining

differences, similarities, common themes, and time-specific discoveries of social media calls for help associated

with hurricane evacuations. At a future date, validation of this framework will be demonstrated using datasets

from multiple disasters. The results will lead to recommendations on how the framework can be modified to make

it applicable as a generic disaster-type characterization tool.
Address National Institutes of Health, United States of America;The University of Texas at Austin;George Mason University;Brigham Young University
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1928
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