| Records |
Author  |
Caroline Rizza; Ângela Guimarães Pereira |
| Title |
Building a resilient community through social network: Ethical considerations about the 2011 Genoa floods |
Type |
Conference Article |
| Year |
2014 |
Publication |
ISCRAM 2014 Conference Proceedings – 11th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2014 |
| Volume |
|
Issue |
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Pages |
289-293 |
| Keywords |
Disasters; Information systems; Philosophical aspects; Social networking (online); Crisis; Ethics of care; Resilience building framework; Resilient community; Social media; Floods |
| Abstract |
This paper considers the role of social media in the response to the flooding of 2011 in Genoa (Italy), caused by flash floods during torrential rainfall. Volunteer students created a Facebook page to communicate with citizens and organize support and rescue activities. In this paper, we first look at the story of the 2011 Genoa floods from the point of view of the news media to gain insights into the imaginaries behind the use of social media in situations of natural disaster. Second, we look at a communication partnership between citizenry and public authorities for its value in building resilience to disaster among communities. Ethical and social dimensions of these partnerships are analysed. |
| Address |
Telecom ParisTech, Institut Mines Telecom, France; European Commission, JRC, France |
| Corporate Author |
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Thesis |
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| Publisher |
The Pennsylvania State University |
Place of Publication |
University Park, PA |
Editor |
S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih. |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9780692211946 |
Medium |
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| Track |
Ethical, Legal and Social Issues of IT Supported Emergency Response |
Expedition |
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Conference |
11th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
880 |
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| Author |
Caroline Rizza; Ângela Guimarães Pereira; Paula Curvelo |
| Title |
Do-it-yourself justice: Considerations of social media use in a crisis situation: The case of the 2011 vancouver riots |
Type |
Conference Article |
| Year |
2013 |
Publication |
ISCRAM 2013 Conference Proceedings – 10th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2013 |
| Volume |
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Issue |
|
Pages |
411-415 |
| Keywords |
Information systems; Canucks; Crisis situations; Ethical considerations; Ethics; Ice hockey; Media narratives; Media reporting; Social media; Philosophical aspects |
| Abstract |
On 15 June 2011, the ice hockey Stanley Cup final series between the Vancouver Canucks and the Boston Bruins took place in Vancouver. As the Vancouver Canucks were losing, riots started in downtown Vancouver. Social media were used to communicate between authorities and citizens, including the rioters. The media reporting on these events frame these communications with different narratives, which in turn raise different ethical considerations. This paper identifies those narratives and reflects upon the ideas of justice, fairness, responsibility, accountability and integrity as key ethical considerations. The paper also identifies some difficulties arising from the use of social media in crisis situations. |
| Address |
European Commission, JRC, Telecom ParisTech, France; European Commission, JRC, France |
| Corporate Author |
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Thesis |
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| Publisher |
Karlsruher Institut fur Technologie |
Place of Publication |
KIT; Baden-Baden |
Editor |
T. Comes, F. Fiedrich, S. Fortier, J. Geldermann and T. Müller |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9783923704804 |
Medium |
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| Track |
Emergency Management Information Systems |
Expedition |
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Conference |
10th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
881 |
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| Author |
Ophélie Morand; Caroline Rizza; Stéphane Safin; Robert Larribau |
| Title |
Improving Cardiopulmonary Resuscitation by Building Trust between Dispatchers and Citizens through Simulation Workshop |
Type |
Conference Article |
| Year |
2022 |
Publication |
ISCRAM 2022 Conference Proceedings – 19th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2022 |
| Volume |
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Issue |
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Pages |
791-802 |
| Keywords |
OHCA; survival chain; engaging bystanders; trust; living-lab; apps |
| Abstract |
Improving the survival rate of Out-of-Hospital Cardiac Arrest (OHCA) remains an important public health issue. Indeed, current survival rates are approximately 10% and can be significantly enhanced by early Cardiopulmonary reanimation (CPR) and early defibrillation. Bystanders are most likely to perform these acts, but few resources (such as digital apps) are dedicated to them due to a lack of confidence in their abilities from them and from the professionals. In order to build trust and collaboration between the dispatchers and the bystanders, an OHCA simulation workshop was conducted involving the whole survival chain. The main idea consisted in getting the participants to interact via an application dedicated to bystanders which provided a CPR demonstration video. The aim was to analyze the effects of this video on the CPR itself and especially on the lived-experience of the participants. A further objective was to assess how the shared workshop would affect the relationship between the stakeholders. |
| Address |
Télécom Paris IPP I3, CNRS (UMR 9217) ; Télécom Paris IPP I3, CNRS (UMR 9217) ; Télécom Paris IPP I3, CNRS (UMR 9217) ; HUG, Emergency Department, HUG |
| Corporate Author |
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Thesis |
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| Publisher |
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Place of Publication |
Tarbes, France |
Editor |
Rob Grace; Hossein Baharmand |
| Language |
English |
Summary Language |
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Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
978-82-8427-099-9 |
Medium |
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| Track |
Technologies for First Responders |
Expedition |
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Conference |
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| Notes |
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Approved |
no |
| Call Number |
ISCRAM @ idladmin @ |
Serial |
2456 |
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| Author |
Ophélie Morand; Stéphane Safin; Robert Larribau; Caroline Rizza |
| Title |
Understanding and Improving Collaboration in Emergency Simulations with a Local Chain of Survival |
Type |
Conference Article |
| Year |
2023 |
Publication |
Proceedings of the ISCRAM Asia Pacific Conference 2022 |
Abbreviated Journal |
Proc. ISCRAM AP 2022 |
| Volume |
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Issue |
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Pages |
117-129 |
| Keywords |
Chain of Survival; Collaboration; Bystander; Dispatcher; App |
| Abstract |
Out-of-hospital cardiac arrest (OHCA) and choking are two emergencies where the rapid action of a bystander can increase the victim's chances of survival. Few bystanders act because they are not aware of their role as the first link in the chain of survival. Working on collaboration among a local chain of survival and using applications to improve communication and provide tutorials of actions to perform can be used to overcome this issue. We investigate these elements in the context of the Geneva Chain of Survival using simulations. The results show that an optimal collaboration means a lead’s handover between the intervening parties. Collaboration can be degraded by problems of communication, panic , and confusion. Applications constitute a valuable addition to enhance the dispatcher's awareness and to help guide the CPR while not extending the intervention time. Finally, the debriefing that follows enables the acquisition of competencies through experiential learning that relies on emotions. |
| Address |
Télécom Paris IPP; Télécom Paris IPP; HUG; Télécom Paris IPP |
| Corporate Author |
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Thesis |
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| Publisher |
Massey Unversity |
Place of Publication |
Palmerston North, New Zealand |
Editor |
Thomas J. Huggins, V.L. |
| Language |
English |
Summary Language |
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Original Title |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
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ISBN |
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Medium |
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| Track |
Community Engagement |
Expedition |
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Conference |
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| Notes |
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Approved |
no |
| Call Number |
ISCRAM @ idladmin @ |
Serial |
2486 |
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| Author |
Robin Batard; Aurélie Montarnal; Frédérick Benaben; Caroline Rizza; Christophe Prieur; Andrea Tapia |
| Title |
Integrating citizen initiatives in a technological platform for collaborative crisis management |
Type |
Conference Article |
| Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Citizens, Volunteers, Integration, IT Solution |
| Abstract |
Although they can make a significant contribution to crisis response and management, citizens tend to be underestimated and under-integrated by official crisis responders. There is a necessity to take citizen contribution into crisis management tools, both for the information they can provide (information-focused volunteers) and the actions they can carry out (action-focused volunteers). Therefore, professionals need to be aware of the diverse ways citizens can help them to manage a critical situation: obviously by improving the situational awareness, but also by spontaneously performing tasks to meet specific needs on the ground.
After presenting the RIO-Suite software, a crisis management tool based on collaboration of stakeholders, this paper suggests ideas about how to make the most of action-focused volunteers to improve the orchestration of the crisis response. Given a volunteer action, four possible decision types are identified: Ignore, Stop, Consider and Support, and their consequences on 1) the crisis response and 2) the collaboration process are presented. |
| Address |
Telecom ParisTech;IMT Mines Albi;The Pennsylvania State University |
| Corporate Author |
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Thesis |
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| Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
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| Track |
T15- Open Track |
Expedition |
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Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
1993 |
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| Author |
Robin Batard; Caroline Rizza; Aurélie Montarnal; Frédérick Bénaben; Christophe Prieur |
| Title |
Taxonomy of post-impact volunteerism types to improve citizen integration into crisis response |
Type |
Conference Article |
| Year |
2019 |
Publication |
Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management |
Abbreviated Journal |
Iscram 2019 |
| Volume |
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Issue |
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Pages |
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| Keywords |
Citizens, Volunteers, Taxonomy, Social Media, Citizen Integration |
| Abstract |
Information and Communication Technologies (ICT), and particularly Social Media, drastically changed communication channels and organization during a crisis response. In this context, new forms of citizen initiatives appear, contributing to situational awareness, providing new profiles of stakeholders and broadening the scope of volunteerism in disaster situations. Thus, given the increasing need to understand and take citizen initiatives into account, this article provides a taxonomy of volunteerism types in crisis contexts, based on a literature review on the subject. Mapped on two main dimensions: the status (who they are) and the focus (what they are doing), multiple types of volunteers are presented on this taxonomy. Then, the article deals with possible use of this taxonomy towards integration of citizen initiatives into the crisis response. |
| Address |
Telecom ParisTech;IMT Mines Albi |
| Corporate Author |
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Thesis |
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| Publisher |
Iscram |
Place of Publication |
Valencia, Spain |
Editor |
Franco, Z.; González, J.J.; Canós, J.H. |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
978-84-09-10498-7 |
Medium |
|
| Track |
T11- Community Engagement & Healthcare Systems |
Expedition |
|
Conference |
16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
1968 |
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| Author |
Robin Batard; Frederick Benaben; Aurélie Montarnal; Christophe Prieur; Caroline Rizza |
| Title |
Ethical, Legal and Social considerations surrounding the use of social media by citizens during Hurricane Irma in Cuba |
Type |
Conference Article |
| Year |
2018 |
Publication |
ISCRAM 2018 Conference Proceedings – 15th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2018 |
| Volume |
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Issue |
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Pages |
268-275 |
| Keywords |
ELSI, Social Media, Volunteers, Citizens, Hurricane Irma |
| Abstract |
While Hurricane Irma struck the Cuban Southern coasts, thousands of tourists were evacuated from this area and relocated in the Varadero peninsula. In a couple of days, all means for families and friends to connect with the tourists were down, leaving them without any information about the on-site situation. This paper focuses on the volunteer citizens' initiative to take advantage of social media, to enhance their own situational awareness in Varadero area, supporting fellow citizens to identify and localize their relatives. In particular, two Facebook groups that were created at the time are analyzed and their messages' content and objectives categorized. We will show that once more, social media has constituted opportunities for citizens to engage a specific response to the crisis, but at the same time has raised specific ethical and social issues. |
| Address |
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| Corporate Author |
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Thesis |
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| Publisher |
Rochester Institute of Technology |
Place of Publication |
Rochester, NY (USA) |
Editor |
Kees Boersma; Brian Tomaszeski |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
978-0-692-12760-5 |
Medium |
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| Track |
Ethical, Legal and Social Issues |
Expedition |
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Conference |
ISCRAM 2018 Conference Proceedings - 15th International Conference on Information Systems for Crisis Response and Management |
| Notes |
|
Approved |
no |
| Call Number |
|
Serial |
2106 |
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| Author |
Sandrine Bubendorff; Caroline Rizza |
| Title |
The Wikipedia Contribution to Social Resilience During Terrorist Attacks |
Type |
Conference Article |
| Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
| Volume |
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Issue |
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Pages |
790-801 |
| Keywords |
Wikipedia, Resilience Process, Terrorist Attacks, Social Media. |
| Abstract |
This paper aims at studying the role of Wikipedia in social resilience processes during terrorist attacks. It discusses how Wikipedia users' specific skills are mobilized in order to make sense of the event as it unfolds. We have conducted an ethnographic analysis of several Wikipedia's terrorist attacks pages as well as interviews with regular Wikipedia's contributors. We document how Wikipedia is used during crisis by readers and contributors. Doing so, we identify a specific pace of contributions which provides reliable information to readers. By discussing the conditions of their trustworthiness, we highlight how historical sources (i.e. traditional media and authorities) support this pace. Our analyses demonstrate that citizens are engaging very quickly in processes of resilience and should be, therefore, considered as relevant partners by authorities when engaging a response to the crisis. |
| Address |
i3-SES, Telecom Paris, IP Paris, CNRS; i3-SES, Telecom Paris, IP Paris, CNRS |
| Corporate Author |
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Thesis |
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| Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
978-1-949373-27-70 |
ISBN |
2411-3456 |
Medium |
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| Track |
Social Media for Disaster Response and Resilie |
Expedition |
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Conference |
17th International Conference on Information Systems for Crisis Response and Management |
| Notes |
sandrine.bubendorff@telecom-paristech.fr |
Approved |
no |
| Call Number |
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Serial |
2271 |
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