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Author (up) Christoph Amelunxen; Janina Isabella Sander
Title Information collection using process visualisation in the risk management concept for emergency response Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Pictogram-based process visualisation, risk management, risk identification, emergency response, CBRN
Abstract Security-critical processes of emergency response are part of a complex system of people, organisation and

technology. They are often characterised by their own dynamics, interconnectedness and information deficits. In

addition, a wide variety of stakeholders, some from different organisations, work together, each specialising in a

specific area. In order to capture this (process-) knowledge in risk management, information from the experts is

necessary. However, experts are difficult to access, often separated locally, cost-intensive and usually have little

time (discussion-) capacity. A pictogram-based process visualisation was developed within the risk management

concept. The method could be validated within a European project in an expert workshop. This was done using

the example of a CBRN mass casualty incident. By using the methods presented, very good qualitative and

quantitative results can be achieved from the perspectives of various organisations and their experts. The limited

resource ”expert” is used optimally.
Address Paderborn University, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T7- Planning, Foresight and Risk Analysis Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1977
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