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Author Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu
Title Moving Towards Crowd Tasking for Disaster Mitigation Type Conference Article
Year 2015 Publication (up) ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2015
Volume Issue Pages
Keywords community management; crisis informatics; Crowd tasking; resilience; volunteers
Abstract Advancements in information and communication technology (ICT) offer new possibilities when dealing with crisis situations. In this paper we present the design for a crowd tasking tool (CTT) that is currently under development. We describe how the tool can assist disaster relief coordinators during a crisis by selectively distributing tasks to a crowd of volunteers. We also compare the CTT with an already existing ICT based solution for supporting volunteerism during crisis. The differences between these two tools are addressed and the implications for volunteerism are discussed. The paper concludes with an outlook on future work emphasizing a form of volunteer involvement that offers potential for gathering information that is more relevant and easier to digest for decision-making than information provided solely by self-organised volunteers through social media.
Address
Corporate Author Thesis
Publisher University of Agder (UiA) Place of Publication Kristiansand, Norway Editor L. Palen; M. Buscher; T. Comes; A. Hughes
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9788271177881 Medium
Track Community Engagement Expedition Conference ISCRAM 2015 Conference Proceedings ? 12th International Conference on Information Systems for Crisis Response and Management
Notes Approved yes
Call Number Serial 1275
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Author Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu; Jasmin Pielorz
Title Crowdtasking: Field Study on a Crowdsourcing Alternative Type Conference Article
Year 2016 Publication (up) ISCRAM 2016 Conference Proceedings ? 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords Crowdtasking; Volunteers; Community Management; Field Study; Crisis Informatics
Abstract In this paper we elaborate on the concept of crowdtasking as a form of crowdsourcing. The paper describes the setup and boundaries of a first controlled live field test of a prototypical implementation of a possible crowdtasking workflow. The implemented workflow allows crisis managers rapid intelligence gathering due to direct and tailored task distribution. Practitioners of Crisis and Disaster Management and volunteer managers who were present during the field test made favourable comments on the approach and its implementation. The analysis of the records and the conducted interviews give new insights and ideas for further development.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Community Engagement and Practitioner Studies Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1408
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Author Daniel Auferbauer; Roman Ganhör; Hilda Tellioglu
Title Opportunistic Affiliation in Spontaneous Volunteer Management Type Conference Article
Year 2019 Publication (up) Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Crisis and disaster management, spontaneous volunteers, command and control, volunteer management
Abstract Spontaneous volunteers influence crisis and disaster relief efforts as both an effective aid and a stressing factor for emergency organisations. Managing the negative impacts of spontaneous volunteering has thus become part of command and control deliberations. In this paper, we take a closer look at integrating spontaneous volunteers into the formal response system to mitigate negative impacts.

Working with participants from formal response organisations, we gathered qualitative data regarding the management of spontaneous volunteers during the European migration crisis in 2015.

Through thematic analysis, we extracted topics to systematically describe the interaction between emergency organisations and spontaneous volunteers. As implication thereof, we propose how computer supported systems can be applied to better manage spontaneous volunteers. In our discussion, we focus on the registration process and ad hoc verification of spontaneous volunteers to better integrate them in the formal response process.
Address AIT Austrian Institute of Technology;TU Wien
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T2- Command and control studies Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1866
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Author Daniel Auferbauer; Christoph Ruggenthaler; Gerald Czech; Ivan Gojmerac
Title Taxonomy of Community Interaction in Crises and Disasters Type Conference Article
Year 2019 Publication (up) Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Information and communication technology, sociotechnical systems, crisis and disaster management, community interaction
Abstract Taxonomies are integral to systems engineering, as they structure our knowledge of a field and so provide the

foundation for technological development. We contribute such taxonomies for the field of Community

Interaction and Engagement in Crisis and Disaster Management, which represents the interface between

members of the public who commit to relief efforts and established organisations that have a pre-defined role in

crisis management. These actors are unified in their purpose to help those in need, but also set apart by their

organisational structures and modes of operation. We classify the actors of Community Interaction and

Engagement, as well as the interactions between them. Our contribution outlines areas where the application of

Information and Communication Technology can offer benefits to Community Interaction and Engagement.
Address AIT Austrian Institute of Technology;Austrian Red Cross
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1870
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