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|Information Uses and Gratifications Related to Crisis: Student Perceptions since the Egyptian Uprising
|People use diverse sources of information, e.g., newspapers, TV, Internet news, social media, and face-to-face
conversations, to make sense of crises. We apply uses and gratifications theory (UGT) and structural equation
modeling to illustrate how using internet-based information sources since the political uprisings in Egypt influence
perceptions of information satisfaction. Consistent with expectations we find that content and process gratifications
constructs combine to explain information satisfaction, while social gratifications do not significantly influence
satisfaction in the context of a crisis. This suggests that UGT is useful for evaluating the use of information
technology in a context where information is limited in quantity and reliability.
|Virginia Tech, United States of America;Microsoft;Louisiana State University;Arab Academy of Science and Technology
|Place of Publication
|Franco, Z.; González, J.J.; Canós, J.H.
|Abbreviated Series Title
|16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
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