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Author  |
Elina Ramsell; Sofie Pilemalm; Tobias Andersson Granberg | ||||
| Title | Using Volunteers for Emergency Response in Rural Areas – Network Collaboration Factors and IT support in the Case of Enhanced Neighbors | Type | Conference Article | ||
| Year | 2017 | Publication | Proceedings of the 14th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2017 |
| Volume | Issue | Pages | 985-995 | ||
| Keywords | Emergency response; IT suppor; volunteers; policy network collaboration | ||||
| Abstract | In public services, there is a trend to increasingly utilize collaborations with non-professional volunteers for certain tasks, one example being emergency response. In many of these collaborations, information technology (IT) is an essential tool, and inadequate IT support can have far-reaching consequences--including even the loss of lives. Since a volunteer is a different type of actor, and may have different technical requirements, compared to professionals, there is a need to explore how collaborations between professionals and volunteers can be successfully developed. This paper is based on a case study of the Enhanced Neighbor project, which uses volunteers as first responders in emergency response. The study highlights important factors to consider when involving volunteers, including how IT can foster the collaboration, and the volunteers' needs for IT support. | ||||
| Address | Linköping University | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Albi, France | Editor | Tina Comes, F.B., Chihab Hanachi, Matthieu Lauras, Aurélie Montarnal, eds |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | Medium | ||
| Track | Response and Recovery | Expedition | Conference | 14th International Conference on Information Systems for Crisis Response And Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 2082 | |||
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| Author |
Elina Ramsell; Tobias Andersson Granberg; Sofie Pilemalm | ||||
| Title | Identifying functions for smartphone based applications in volunteer emergency response | Type | Conference Article | ||
| Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
| Volume | Issue | Pages | |||
| Keywords | Voluntary emergency response, ICT, smartphone application, end users, co-production. | ||||
| Abstract | Emergency response organisations struggle with resource constraints and thereby faces challenges in providing high-quality public services. Utilising voluntary first responders is one way to address these challenges. There are different types of volunteers who can help at an emergency site, e.g. citizen volunteers or voluntary professionals from other occupations. To successfully engage with and utilise these resources, adequate information and communication technology (ICT) is necessary. In this meta-study, combining and further exploring two previous studies, the aim is to identify, analyse and evaluate suitable functions for smartphone applications that can be used to dispatch and support volunteers. The results show that the functions can be divided into essential ones that are necessary for the response to work at all, and others that might contribute to a more effective response. The study also shows that the same functions can be used for different volunteer groups. |
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| Address | Linköping University, Sweden | ||||
| Corporate Author | Thesis | ||||
| Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
| Track | T11- Community Engagement & Healthcare Systems | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
| Notes | Approved | no | |||
| Call Number | Serial | 1876 | |||
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