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Author | Hoang Nam Ho; Mourad Rabah; Ronan Champagnat; Frédéric Bretrand | ||||
Title | Towards an Automatic Assistance in Crisis Resolution with Process Mining | Type | Conference Article | ||
Year | 2019 | Publication | Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management | Abbreviated Journal | Iscram 2019 |
Volume | Issue | Pages | |||
Keywords | Crisis management, traces, response plan, clustering, process mining. | ||||
Abstract | To deal with a crisis situation, experts must undertake a chain of activities, called process, to minimize crisis consequences. To assist the expert in making decision in crisis resolutions, authors propose a method aiming at discovering crisis response processes. This method is based on a two-step strategy: the first step classifies the system?s traces, representing stakeholders? past actions, into different sets, where each one represents a set of response processes according to a specific context; the second step uses process mining algorithm to discover the corresponding response plan process model based on the obtained chain of activities for each previously classified context. These response plans will be a referenced aid for experts while making crisis resolution, according to each context. The proposed approach is illustrated on the traces issued from the crisis caused by the 2010 Xynthia storm in France. |
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Address | Université de La Rochelle / L3i, France;Kereon intelligence, France | ||||
Corporate Author | Thesis | ||||
Publisher | Iscram | Place of Publication | Valencia, Spain | Editor | Franco, Z.; González, J.J.; Canós, J.H. |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | 978-84-09-10498-7 | Medium | |
Track | T7- Planning, Foresight and Risk Analysis | Expedition | Conference | 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019) | |
Notes | Approved | no | |||
Call Number | Serial | 1947 | |||
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