Records |
Author |
Cynthia Nikolai; Irma Becerra-Fernandez; Troy Johnson; Greg Madey |
Title |
Leveraging WebEOC in support of the Haitian relief effort: Insights and lessons learned |
Type |
Conference Article |
Year |
2010 |
Publication |
ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings |
Abbreviated Journal |
ISCRAM 2010 |
Volume |
|
Issue |
|
Pages |
|
Keywords |
Disaster prevention; Disasters; Earthquakes; Economic and social effects; Geographic information systems; Information management; Information systems; Management information systems; Risk management; Disaster relief; Earthquake response; Emergency management; Emergency operations centers; Information management software; Information management systems; Miami-Dade County; WebEOC; Human resource management |
Abstract |
The magnitude seven earthquake that rocked Haiti has been a devastating disaster for the small country (USGS 2010). They are not alone in this crisis, however. When the earthquake struck, thousands of US citizens responded by donating money, resources, people, and time to aid in the disaster relief. To respond to the incident and to create a secure information-sharing environment, the Florida Miami-Dade County and State Emergency Operations Centers (EOC) were activated. The main information system in use at the Miami-Dade EOC is WebEOC, a web-based crisis information management system that aids in secure coordination and collaboration among EOC staff, liaisons, and emergency managers. As a result of the earthquake response efforts using this system, we have identified seven main insights and lessons learned with respect to crisis information management software. In this paper, we discuss Miami-Dade's role in the Haitian relief efforts and how this lead to these insights and lessons learned. |
Address |
University of Notre Dame, United States; Florida International University, United States; Miami-Dade County Emergency Management, United States |
Corporate Author |
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Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Seattle, WA |
Editor |
S. French, B. Tomaszewski, C. Zobel |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
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Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
|
Medium |
|
Track |
Poster Session |
Expedition |
|
Conference |
7th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
810 |
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Author |
Irma Becerra-Fernandez; Weidong Xia; Arvind Gudi; Jose Rocha |
Title |
Task characteristics, knowledge sharing and integration, and emergency management performance: Research agenda and challenges |
Type |
Conference Article |
Year |
2008 |
Publication |
Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
ISCRAM 2008 |
Volume |
|
Issue |
|
Pages |
88-92 |
Keywords |
Coordination reactions; Disasters; Information systems; Knowledge management; Risk management; Emergency management; Emergency operations centers; Knowledge integration; Knowledge-sharing; Mediating roles; Multiple organizations; Task characteristics; Task complexity; Civil defense |
Abstract |
Emergency management tasks are inherently complex and dynamic, requiring quick knowledge sharing and decision coordination among multiple organizations across different levels and locations. However, there is a general lack of understanding about how to describe and assess the complex and dynamic nature of emergency management tasks and how knowledge integration help managers improve emergency management task performance. This paper describes a research project that aims at (1) developing the concepts of task complexity and uncertainty of emergency management tasks and (2) testing the mediating role of knowledge sharing and knowledge integration between emergency management task characteristics and performance. The overall research agenda, approaches, challenges and the advantages of utilizing a virtual Emergency Operations Center (vEOC) for this line of research are discussed. |
Address |
Florida International University, United States |
Corporate Author |
|
Thesis |
|
Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Washington, DC |
Editor |
F. Fiedrich, B. Van de Walle |
Language |
English |
Summary Language |
English |
Original Title |
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Series Editor |
|
Series Title |
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Abbreviated Series Title |
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Series Volume |
|
Series Issue |
|
Edition |
|
ISSN |
2411-3387 |
ISBN |
9780615206974 |
Medium |
|
Track |
Virtual Systems for Emergency Management Simulation & Training |
Expedition |
|
Conference |
5th International ISCRAM Conference on Information Systems for Crisis Response and Management |
Notes |
|
Approved |
no |
Call Number |
|
Serial |
297 |
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