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Author Lixiong Chen; Monika Buscher; Yang Hu
Title On Liquid Ground: Contesting the facts around Shouguang Flood on Weibo Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Chinese social media, fact contestation, transparency, authenticity, trust
Abstract As one of the most well-known social media platforms in China, Weibo provides an online public sphere. During the 2018 Shouguang flood, many people who were affected converged on the platform to discuss the disaster. The government ? the highest emergency management authority ? was accused of using censorship and other measures to suppress the coverage of the disaster. Based on an analysis of 34 qualitative interviews with Weibo users, of which nine directly address the Shouguang floods, this paper examines how three major actors contested facts and responsibilities during the disaster. Focusing on the state-censored, market-moderated social media context in China, our ongoing study provides new insights into a universal challenge of managing diverging interpretations and expectations in risk communication. We show that the establishing and framing of facts is inherently ethical and political. Time, time-space compression, liability and scales of risk responsibility emerge as critical points of friction. We draw on theories of risk governance, public discourse, computer supported collaborative work, and media studies for analysis and to articulate avenues for design.
Address Lancaster University, United Kingdom
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T3- Ethical, Legal and Social Issues Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved (up) no
Call Number Serial 1979
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Author Lixiong Chen; Monika Buscher; Yang Hu
Title Crowding Out the Crowd:The Transformation of Network Disaster Communication Patterns on Weibo Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 472-489
Keywords Weibo, Transformation, Crowding Out, Crisis Communication, Mobilities.
Abstract There is a surge in people turning to social media in disasters in China. In the 2010 Yushu earthquake, 5,979 Weibos were posted. Almost 10 years on, in the 2019 Yibin earthquake it was 17,495. This study presents a Social Network Analysis of the dynamics of this growth, taking the six major Chinese earthquakes of this decade as a case study. By constructing relationship matrices, the research reveals a transformation of networked crisis communication patterns on Weibo. We show how communication relationships between verified organisational users, government agencies, verified individual users (such as celebrities) and unverified ordinary users have changed, and we observe that government agencies are 'crowding out the crowd' of other users. We consider key aspects and the ethical complexities of this phenomenon.
Address Department of Sociology Lancaster University; Department of Sociology Lancaster University; Department of Sociology Lancaster University
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-45 ISBN 2411-3431 Medium
Track Ethical, Legal, and Social Issues Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes c.lixiong@lancaster.ac.uk Approved (up) no
Call Number Serial 2246
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