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Author Andrew Marinik; Ludwig Gantner; Scott Fritz; Sean Smith
Title (up) Developing Performance Metrics of an Emergency Notification System Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 663-668
Keywords Emergency Notification System, Early Warning System, Socio-Technical Systems Theory.
Abstract The use of emergency notification systems (ENS), or early warning systems, are not only common practice among Institutes of Higher Education (IHEs), but are required by law in the United States. The dramatic increase in use is matched by the increase in community expectation. This community expectation corresponding with societal shifts challenges Public Safety leaders to implement and maintain a broad and highly reliable ENS. Most Public Safety programs lack the internal resources to consistently assess system risk, reliability, and messaging validity of their ENS sufficient to match the required system performance. Virginia Tech Emergency Management is proposing an ENS evaluation system capable of supporting assessment of reliability and risk across the entire system through the lens of Socio-Technical Systems (STS) theory at a practitioner level. By organizing emergency notification/early warning systems through Human Subsystems, Technical Subsystems, and Task Design the practitioner can assess their system by performance and risk.
Address Virginia Tech Emergency Management; Virginia Tech Network Infrastructure & Services; Virginia Tech Division of Operations IT; Virginia Tech Police Department
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-61 ISBN 2411-3447 Medium
Track Resilience in Critical Infrastructures Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes amarinik@vt.edu Approved no
Call Number Serial 2262
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