|   | 
Details
   web
Records
Author Cláudio Sapateiro; Pedro Antunes
Title An emergency response model toward situational awareness improvement Type Conference Article
Year 2009 Publication ISCRAM 2009 – 6th International Conference on Information Systems for Crisis Response and Management: Boundary Spanning Initiatives and New Perspectives Abbreviated Journal ISCRAM 2009
Volume Issue Pages
Keywords Information systems; Model structures; Risk management; Business continuity; Contingent factors; Emergency management; Emergency response; Emergency scenario; High reliability organizations; Situation awareness; Situational awareness; Emergency services
Abstract When facing emergency scenarios, several contingent factors may strongly condition the pre-defined response procedures. The proposed approach takes the perspective that an emergency response tool may guide the response effort. The tool adopts a conceptual model grounded on existing situation awareness models and research work done with High Reliability Organizations. The model structures the emergency management process in a set of dimensions that should be collaboratively correlated by the involved participants in order to mitigate the disruptive situation. An instantiation of the proposed approach is also described in the paper, focusing on IT service desk teams addressing emergency incidents that may compromise business continuity.
Address Systems and Informatics Department, Polytechnic Institute of Setúbal, Portugal; Informatics Department, Faculty of Sciences, University of Lisbon, Portugal
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Gothenburg Editor J. Landgren, S. Jul
Language English Summary Language English Original Title (up)
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789163347153 Medium
Track Open Track Expedition Conference 6th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 913
Share this record to Facebook
 

 
Author Andrea H. Tapia; Pedro Antunes; Victor A. Bañuls; Kathleen Moore; João Porto de Albuquerque
Title 13th ISCRAM Conference Proceedings Introduction Type Conference Volume
Year 2016 Publication ISCRAM 2016 Conference Proceedings � 13th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2016
Volume Issue Pages
Keywords
Abstract The theme of ISCRAM 2016 is Resilience. Resilience has become a popular topic in emergency response and crisis management. This edition will highlight the exploration of the various facets of resilience when applied to Crisis and Emergency Management. The purpose of ISCRAM 2016 is to stimulate discussions that enable the design of resilient systems in the domain of crisis management.
Address
Corporate Author Thesis
Publisher Federal University of Rio de Janeiro Place of Publication Rio de Janeiro, Brasil Editor A. Tapia; P. Antunes; V.A. Bañuls; K. Moore; J. Porto
Language English Summary Language English Original Title (up)
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3388 ISBN 978-84-608-7984-9 Medium
Track Proceeding Expedition Conference 13th International Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 1436
Share this record to Facebook