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Author (up) Rianne Gouman; Masja Kempen; Philip De Vree; Toon Capello; Eddy Van Der Heijden; Niek Wijngaards
Title The borsele files: The challenge of acquiring usable data under chaotic circumstances Type Conference Article
Year 2007 Publication Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers Abbreviated Journal ISCRAM 2007
Volume Issue Pages 93-103
Keywords Computer science; Computers; Artificial systems; Collaborative decision making; Crisis management; Empirical research; Experimental methodology; Internal communications; Lessons learned; Systems-of-systems; Experiments
Abstract Conducting empirical research involves a balancing act between scientific rigor and real-life pragmatics. DECIS Lab researches systems-of-systems, consisting of humans and artificial systems involved in collaborative decision making under chaotic circumstances. An important objective is the usefulness of our results to our major application domain: crisis management. DECIS Lab was involved to set up a crisis management exercise experiment and according measurements regarding an improvement in internal communication at Gemeente (Municipality) Borsele. In this paper the empirical research regarding this experiment, the methodology and its results are briefly outlined. Our main lessons learned concern the interrelationship between scenario, experiment and measurements; the problem of acquiring usable data; and the challenges of conducting grounded research.
Address DECIS Lab, CICON Bv, Thales Research and Technology, Netherlands; Gemeente Borsele, Hoofd Afdeling Bestuursondersteuning, AOV, Netherlands; Gemeente Borsele, Ambtenaar Openbare Orde and Veiligheid (AOV), Netherlands
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Delft Editor B. Van de Walle, P. Burghardt, K. Nieuwenhuis
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9789054874171; 9789090218717 Medium
Track GCMR Expedition Conference 4th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 540
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