| Record |
| Author |
Andreas Lotter; Philipp John; Patricia Schütte; Florian Brauner; Frank Fiedrich |
| Title |
Field Observation of Parallel Working Coordination Groups and Command and Control Centres to Understand and Improve Inter-organizational Information Management – A Methodical Approach |
Type |
Conference Article |
| Year |
2020 |
Publication |
ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management |
Abbreviated Journal |
Iscram 2020 |
| Volume |
|
Issue |
|
Pages |
303-314 |
| Keywords |
Information Management, Field Observation, Coordination Groups, Command and Control Centres, Risk and Crisis Management. |
| Abstract |
In emergency response, parallel working coordination groups and command and control centres are responsible to deal with complex events. A well-functioning exchange of information between organizations, officials and these coordination groups is the basis for an efficient risk management. This paper describes a methodical ap-proach for field observation to understand and improve the inter-organizational information management be-tween the involved partners. The method was tested within a practical approach and possible occurring problems during the observation were identified and solutions for these problems are provided. |
| Address |
University of Wuppertal, Germany; University of Wuppertal, Germany; University of Wuppertal, Germany; Kölner Verkehrs-Betriebe AG; University of Wuppertal, Germany |
| Corporate Author |
|
Thesis |
|
| Publisher |
Virginia Tech |
Place of Publication |
Blacksburg, VA (USA) |
Editor |
Amanda Hughes; Fiona McNeill; Christopher W. Zobel |
| Language |
English |
Summary Language |
English |
Original Title |
|
| Series Editor |
|
Series Title |
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Abbreviated Series Title |
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| Series Volume |
|
Series Issue |
|
Edition |
|
| ISSN |
978-1-949373-27-30 |
ISBN |
2411-3416 |
Medium |
|
Track  |
Command & Control Studies |
Expedition |
|
Conference |
17th International Conference on Information Systems for Crisis Response and Management |
| Notes |
lotter@uni-wuppertal.de |
Approved |
no |
| Call Number |
|
Serial |
2231 |
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