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Author (up) Hussain A. Syed; Marén Schorch; Volkmar Pipek
Title Disaster Learning Aid: A Chatbot Centric Approach for Improved Organizational Disaster Resilience Type Conference Article
Year 2020 Publication ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal Iscram 2020
Volume Issue Pages 448-457
Keywords Chatbot; CALS; SMEs; Organizations; Disaster Resilience
Abstract The increasingly frequent occurrence of organizational crises exemplifies the need to strengthen organizational resilience. An example of business organizations is small and medium enterprises (SMEs) which contribute largely to the economic growth. But often, their limited resources (manpower, time, financial capital), organizational structure, focus on operational routines and less priority towards disaster resilience make them more vulnerable to crisis than bigger companies. The proposed solution addresses this dilemma by establishing a collaborative medium within the organization to improve disaster resilience by raising awareness and self-learning in employees without overburdening their constrained routines and resources. Our work in progress demonstrates a conceptual model of a learning aid (collaboration channel and a chatbot) that supports the pedagogical methodologies and employs them for enhancing learnability and awareness and elaborates the usability of interactive learning instilling disaster resilience in employees and hence in an organization.
Address University of Siegen, Germany; University of Siegen, Germany; University of Siegen, Germany
Corporate Author Thesis
Publisher Virginia Tech Place of Publication Blacksburg, VA (USA) Editor Amanda Hughes; Fiona McNeill; Christopher W. Zobel
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 978-1-949373-27-43 ISBN 2411-3429 Medium
Track Enhancing Resilient Response in Inter-Organizational Contexts: Learning from Experience Expedition Conference 17th International Conference on Information Systems for Crisis Response and Management
Notes hussain.syed@uni-siegen.de Approved no
Call Number Serial 2244
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Author (up) Jill L. Drury; Gary L. Klein; Mark Pfaff; Steven O. Entezari
Title Establishing collaborative option awareness during crisis management Type Conference Article
Year 2012 Publication ISCRAM 2012 Conference Proceedings – 9th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2012
Volume Issue Pages
Keywords Decision making; Decision support systems; Information systems; Chat; Decision space; Option awareness; Robust decisions; Situation space; Emergency services
Abstract This paper presents empirical results of the use of a novel decision support prototype for emergency response situations, which was designed to enhance the understanding of the relative desirability of one potential course of action versus another. We have termed this understanding “option awareness.” In particular, this paper describes the process employed by pairs of experiment participants while performing emergency responder roles using different types of “decision space” visualizations to help them collaborate on decisions. We examined the decision making process via a detailed analysis of the communication between the cooperating team members. The results yield implications for design approaches for visualizing option awareness. © 2012 ISCRAM.
Address MITRE Corporation, Bedford, MA, United States; MITRE Corporation, McLean, VA, United States; Indiana University, Indianapolis, IN, United States
Corporate Author Thesis
Publisher Simon Fraser University Place of Publication Vancouver, BC Editor L. Rothkrantz, J. Ristvej, Z.Franco
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780864913326 Medium
Track Track Decision Support Methods for Complex Crises Expedition Conference 9th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 102
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Author (up) Li, H.; Caragea, D.; Mhatre, A.; Ge, J.; Liu, M.
Title Identifying COVID-19 Tweets Relevant to Low-Income Households Using Semi-supervised BERT and Zero-shot ChatGPT Models Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 953-963
Keywords COVID Low-income Households; Semi-Supervised Learning; Self-Training; Knowledge Distillation; ChatGPT
Abstract Understanding the COVID-19 pandemic impacts on low-income households can inform social services about the needs of vulnerable communities. Some recent works have studied such impacts through social media content analysis, and supervised machine learning models have been proposed to automatically classify COVID-19 tweets into different categories, such as income and economy impacts, social inequality and justice issues, etc. In this paper, we propose semi-supervised learning models based on BERT with Self-Training and Knowledge Distillation for identifying COVID-19 tweets relevant to low-income households by leveraging readily available unlabeled data in addition to limited amounts of labeled data. Furthermore, we explore ChatGPT’s potential for annotating COVID-19 data and the performance of fine-tuned GPT-3 models. Our semi-supervised BERT model with Knowledge Distillation showed improvements compared to a supervised baseline model, while zero-shot ChatGPT showed good potential as a tool for annotating crisis data. However, our study suggests that the cost of fine-tuning large and expensive GPT-3 models may not be worth for some tasks.
Address Department of Computer Science, California State University; Department of Computer Science,Kansas State University; Department of Computer Science, California State University; University of North Texas, Health Science Center; University of North Texas, Health Science Center
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track AI for Crisis Management Expedition Conference
Notes http://dx.doi.org/10.59297/EFMA5735 Approved no
Call Number ISCRAM @ idladmin @ Serial 2579
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Author (up) Lindsley G. Boiney; Bradley Goodman; Robert Gaimari; Jeffrey Zarrella; Christopher Berube; Janet Hitzeman
Title Taming multiple chat room collaboration: Real-time visual cues to social networks and emerging threads Type Conference Article
Year 2008 Publication Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management Abbreviated Journal ISCRAM 2008
Volume Issue Pages 660-668
Keywords Decision making; Flow visualization; Information systems; Social networking (online); Chat; Collaboration; Collaboration environments; Exchange of information; Information exchanges; Real time decision-making; Real-time information sharing; Situational awareness; Internet
Abstract Distributed teams increasingly rely on collaboration environments, typically including chat, to link diverse experts for real time information sharing and decision-making. Current chat-based technologies enable easy exchange of information, but don't focus on managing those information exchanges. Important cues that guide face-to-face collaboration are either lost or missing. In some military environments, operators may juggle over a dozen chat rooms in order to collaborate on complex missions. This often leads to confusion, overload, miscommunication and delayed decisions. Our technology supports chat management. A summary display bar reduces the number of chat rooms operators need open by providing high level situational awareness pointers, in real-time, to: a) rooms with increasing message activity levels, b) rooms in which important collaborators are participating (those in the operator's social network), and c) rooms in which operator-selected keywords are used. This ability to peripherally monitor less critical chat rooms reduces operator overload, while enhancing the ability to rapidly detect important emerging discussion threads. © 2008 The MITRE Corporation. All rights reserved.
Address MITRE Corp, United States
Corporate Author Thesis
Publisher Information Systems for Crisis Response and Management, ISCRAM Place of Publication Washington, DC Editor F. Fiedrich, B. Van de Walle
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 9780615206974 Medium
Track Visualization and Smart Room Technology for Decision Making, Information Sharing, and Collaboration Expedition Conference 5th International ISCRAM Conference on Information Systems for Crisis Response and Management
Notes Approved no
Call Number Serial 335
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Author (up) Sophie Gerstmann; Hans Betke; Stefan Sackmann
Title Towards Automated Individual Communication for Coordination of Spontaneous Volunteers Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Spontaneous volunteers, chatbot, social media, system architecture
Abstract In recent years, spontaneous volunteers often turned out to be a critical factor to overcome disaster situations and

avoid further damages to life and assets. These Volunteers coordinate their activities using social media and

mobile devices but are not integrated in usual command and control structures of disaster responders. The lack of

professional disaster response knowledge leads to a waste of potential workforce or even dangerous situations for

the volunteers. In this paper, a novel approach for a centralized coordination of spontaneous volunteers through

disaster response professionals while using popular communication channels esp. messaging services (e.g.

Facebook Messenger, WhatsApp) is presented. The architecture of a volunteer coordination system focusing on

automated multi-channel communication is shown and the possibilities of a universal chatbot for individual

assignment and scheduling of volunteers are discussed. The paper also provides first insights in a demonstrator

system as a practical solution.
Address Martin-Luther University Halle-Wittenberg, Germany
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T8- Social Media in Crises and Conflicts Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1965
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Author (up) Tsai, C.-H.; Kadire, S.; Sreeramdas, T.; VanOrmer, M.; Thoene, M.; Hanson, C.; Berry, A.A.; Khazanchi, D.
Title Generating Personalized Pregnancy Nutrition Recommendations with GPT-Powered AI Chatbot Type Conference Article
Year 2023 Publication Proceedings of the 20th International ISCRAM Conference Abbreviated Journal Iscram 2023
Volume Issue Pages 263-271
Keywords ChatGPT; Maternal and Infant Health; Nutrition; Health Literacy; Personas; HCI
Abstract Low socioeconomic status (SES) and inadequate nutrition during pregnancy are linked to health disparities and adverse outcomes, including an increased risk of preterm birth, low birth weight, and intrauterine growth restriction. AI-powered computational agents have enormous potential to address this challenge by providing nutrition guidelines or advice to patients with different health literacy and demographics. This paper presents our preliminary exploration of creating a GPT-powered AI chatbot called NutritionBot and investigates the implications for pregnancy nutrition recommendations. We used a user-centered design approach to define the target user persona and collaborated with medical professionals to co-design the chatbot. We integrated our proposed chatbot with ChatGPT to generate pregnancy nutrition recommendations tailored to patients’ lifestyles. Our contributions include introducing a design persona of a pregnant woman from an underserved population, co-designing a nutrition advice chatbot with healthcare experts, and sharing design implications for future GPT-based nutrition chatbots based on our preliminary findings.
Address University of Nebraska at Omaha
Corporate Author Thesis
Publisher University of Nebraska at Omaha Place of Publication Omaha, USA Editor Jaziar Radianti; Ioannis Dokas; Nicolas Lalone; Deepak Khazanchi
Language English Summary Language Original Title
Series Editor Hosssein Baharmand Series Title Abbreviated Series Title
Series Volume Series Issue Edition 1
ISSN ISBN Medium
Track Disaster Public Health and Healthcare Informatics Expedition Conference
Notes http://dx.doi.org/10.59297/PZPJ9073 Approved no
Call Number ISCRAM @ idladmin @ Serial 2524
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