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Author Robin Batard; Caroline Rizza; Aurélie Montarnal; Frédérick Bénaben; Christophe Prieur
Title Taxonomy of post-impact volunteerism types to improve citizen integration into crisis response Type Conference Article
Year 2019 Publication Proceedings of the 16th International Conference on Information Systems for Crisis Response And Management Abbreviated Journal Iscram 2019
Volume Issue Pages
Keywords Citizens, Volunteers, Taxonomy, Social Media, Citizen Integration
Abstract Information and Communication Technologies (ICT), and particularly Social Media, drastically changed communication channels and organization during a crisis response. In this context, new forms of citizen initiatives appear, contributing to situational awareness, providing new profiles of stakeholders and broadening the scope of volunteerism in disaster situations. Thus, given the increasing need to understand and take citizen initiatives into account, this article provides a taxonomy of volunteerism types in crisis contexts, based on a literature review on the subject. Mapped on two main dimensions: the status (who they are) and the focus (what they are doing), multiple types of volunteers are presented on this taxonomy. Then, the article deals with possible use of this taxonomy towards integration of citizen initiatives into the crisis response.
Address Telecom ParisTech;IMT Mines Albi
Corporate Author Thesis
Publisher Iscram Place of Publication Valencia, Spain Editor Franco, Z.; González, J.J.; Canós, J.H.
Language English Summary Language English Original Title
Series Editor Series Title Abbreviated Series Title
Series Volume Series Issue Edition
ISSN 2411-3387 ISBN 978-84-09-10498-7 Medium
Track T11- Community Engagement & Healthcare Systems Expedition Conference 16th International Conference on Information Systems for Crisis Response and Management (ISCRAM 2019)
Notes Approved no
Call Number Serial 1968
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