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| Author | Fredrik Bergstrand | ||||
| Title | Sensemaking in command centre contexts | Type | Conference Article | ||
| Year | 2011 | Publication | 8th International Conference on Information Systems for Crisis Response and Management: From Early-Warning Systems to Preparedness and Training, ISCRAM 2011 | Abbreviated Journal | ISCRAM 2011 |
| Volume | Issue | Pages | |||
| Keywords | Communication; Information technology; Risk management; Activists; Command centres; Design implications; Emergency management; Fire and rescue services; Participant observations; Protest; Sensemaking; Sweden; Information systems | ||||
| Abstract | This paper presents descriptive accounts from the work conducted at a Swedish fire and rescue service's command centre during a high risk protest. Sensemaking has been applied as a theoretical lens on the empirical data. Two specific episodes has been selected to demonstrate how the process of sensemaking is manifested in the context of the command centre. The paper also includes implications for design suggesting how information systems for this context should be designed to better support sensemaking. | ||||
| Address | Department of Applied Information Technology, University of Gothenburg, Sweden | ||||
| Corporate Author | Thesis | ||||
| Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Lisbon | Editor | M.A. Santos, L. Sousa, E. Portela |
| Language | English | Summary Language | English | Original Title | |
| Series Editor | Series Title | Abbreviated Series Title | |||
| Series Volume | Series Issue | Edition | |||
| ISSN | 2411-3387 | ISBN | 9789724922478 | Medium | |
| Track | Command and Control Studies | Expedition | Conference | 8th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
| Notes | Approved | no | |||
| Call Number | Serial | 311 | |||
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