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Author | Rego Granlund; Helena Granlund; Nilda Dahlbäck; Björn J.E. Johansson | ||||
Title | The effect of a geographical information system on communication in professional emergency response organizations | Type | Conference Article | ||
Year | 2010 | Publication | ISCRAM 2010 – 7th International Conference on Information Systems for Crisis Response and Management: Defining Crisis Management 3.0, Proceedings | Abbreviated Journal | ISCRAM 2010 |
Volume | Issue | Pages | |||
Keywords | Emergency services; Information systems; Societies and institutions; Command and control; Communication analysis; Communication pattern; Controlled experiment; Different distributions; Emergency response; Geographical positions; Micro-world simulations; Geographic information systems | ||||
Abstract | This paper describes the basic communication analysis performed in a research project with an ambition to investigate the impact of geographical information system (GIS) on crisis management organizations. The goal is to compare the communication between command and control teams that have access to a GIS with geographical position information (GPS) capability in its command post with teams that only have access to paper maps. The method used is controlled experiments using the C3Fire micro-world. A total of 108 professionals, forming 18 teams, participated in the study. The participating professionals were members of Swedish municipal crisis management organizations. The result shows that the communication pattern connected to giving orders have a different distribution depending on if the teams used GIS or paper maps. The result also shows that the communication volume is reduced if the teams use GIS. | ||||
Address | Linköpings universitet, Sweden; Swedish Defence Research Agency, Sweden | ||||
Corporate Author | Thesis | ||||
Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Seattle, WA | Editor | S. French, B. Tomaszewski, C. Zobel |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | Medium | ||
Track | Geo-Information Support | Expedition | Conference | 7th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
Notes | Approved | no | |||
Call Number | Serial | 544 | |||
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