| Records |
| Author |
Monika Büscher; Preben Holst Mogensen |
| Title |
Designing for material practices of coordinating emergency teamwork |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
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Issue |
|
Pages |
419-429 |
| Keywords |
Computer science; Computers; Emergency teamwork; Ethnographic study; Ethnographically- informed; Ethnography; Material practices; Palpable computing; Participatory design; Ubiquitous computing technology; Ubiquitous computing |
| Abstract |
In this paper we describe the inspiration for, and the design of, prototype technologies that support emergency teamwork. We combine ethnographic studies of material practice, participatory design collaboration with emergency personnel, and knowledge of the potential of ubiquitous computing technologies to 'stretch' the materiality of envi-ronments, persons and equipment. A range of prototypes-products of an iterative, ethnographically informed, participatory design process-are described in a series of scenarios. We conclude with a discussion of potential benefits and challenges our experience raises for socio-technical-material innovation in emergency teamwork. |
| Address |
Lancaster University, Department of Sociology, Lancaster, United Kingdom; Aarhus University, Computer Science Department, Aarhus, Denmark |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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| Track |
VTC |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
356 |
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| Author |
Rianne Gouman; Masja Kempen; Philip De Vree; Toon Capello; Eddy Van Der Heijden; Niek Wijngaards |
| Title |
The borsele files: The challenge of acquiring usable data under chaotic circumstances |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
93-103 |
| Keywords |
Computer science; Computers; Artificial systems; Collaborative decision making; Crisis management; Empirical research; Experimental methodology; Internal communications; Lessons learned; Systems-of-systems; Experiments |
| Abstract |
Conducting empirical research involves a balancing act between scientific rigor and real-life pragmatics. DECIS Lab researches systems-of-systems, consisting of humans and artificial systems involved in collaborative decision making under chaotic circumstances. An important objective is the usefulness of our results to our major application domain: crisis management. DECIS Lab was involved to set up a crisis management exercise experiment and according measurements regarding an improvement in internal communication at Gemeente (Municipality) Borsele. In this paper the empirical research regarding this experiment, the methodology and its results are briefly outlined. Our main lessons learned concern the interrelationship between scenario, experiment and measurements; the problem of acquiring usable data; and the challenges of conducting grounded research. |
| Address |
DECIS Lab, CICON Bv, Thales Research and Technology, Netherlands; Gemeente Borsele, Hoofd Afdeling Bestuursondersteuning, AOV, Netherlands; Gemeente Borsele, Ambtenaar Openbare Orde and Veiligheid (AOV), Netherlands |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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| Track |
GCMR |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
540 |
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| Author |
Markku T. Häkkinen; Helen T. Sullivan |
| Title |
Effective communication of warnings and critical information: Application of accessible design methods to auditory warnings |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
167-171 |
| Keywords |
Computer science; Computers; Accessibility; Assistive technology; Auditory display; Effective communication; Environmental conditions; Multi-Modal Displays; People with disabilities; Warning; Speech synthesis |
| Abstract |
When a system initiates an auditory warning or alert, detection and correct identification of the information by the human recipient can be influenced by a variety of factors. Examples from aviation and public warning demonstrate instances where messages are ignored, not understood or misinterpreted. The reasons why messages may fail can stem from the design of the message itself, environmental conditions, and sensory or cognitive impairments. Based upon experience from several contexts and from the development of assistive technology for people with disabilities, promising design approaches are being explored in research on warning system design. The importance of multimodal warnings, selection of speech type, and internationalization are discussed. |
| Address |
Department of Computer Science and Information Systems, Agora Human Technologies Center, University of Jyväskylä, Jyväskylä, Finland; Department of Psychology, Rider University, Lawrenceville, NJ, United States |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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| Track |
HCIS |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
|
Serial |
558 |
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| Author |
Mirjam Merz; Valentin Bertsch; Otto Rentz; Jutta Geldermann. |
| Title |
Assessment of industrial asset values at risk |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
|
Issue |
|
Pages |
235-243 |
| Keywords |
Computer science; Computers; Bottom up approach; Economic impacts; Financial appraisal; High degree of accuracy; Mitigation measures; Natural hazard; Quantitative risk assessment; Residential building; Risk assessment |
| Abstract |
In the event of natural disasters and extreme events like storms, floods and earthquakes, not only people, residential buildings and infrastructure, but also industry can be seriously affected. Direct losses to installations as well as indirect losses e.g. interruption of production can cause severe damage to companies and the economy as a whole. For a comparative and quantitative risk assessment and as a prerequisite for emergency planning and crisis management (e.g. planning of mitigation measures), a financial appraisal of industrial assets at risk is needed. This paper presents the reference installation approach which is a methodology that allows a consistent and transparent assessment of individual industrial asset values. In this bottom up approach due to the consideration of the heterogeneity of various industrial sectors, the obtained results can be depicted for a detailed spatial distribution and on a high degree of accuracy. |
| Address |
Institute for Industrial Production (IIP), University of Karlsruhe (TH), Germany; Department of Production and Logistics, University of Göttingen, Germany |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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| Track |
SPDR |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
|
Serial |
769 |
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| Author |
Zhenke Yang; Leon J.M. Rothkrantz |
| Title |
Emotion sensing for context sensitive interpretation of crisis reports |
Type |
Conference Article |
| Year |
2007 |
Publication |
Intelligent Human Computer Systems for Crisis Response and Management, ISCRAM 2007 Academic Proceedings Papers |
Abbreviated Journal |
ISCRAM 2007 |
| Volume |
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Issue |
|
Pages |
507-514 |
| Keywords |
Computer science; Computers; Fusion reactions; Context sensitive; Emergent interpretation; Emotion; Emotion modeling; Emotional quality; Environmental agency; Multi-modal; Scenario scripts; Quality control |
| Abstract |
The emotional qualities of a report play an important role in the evaluation of eye witness reports in crisis centers. Human operators in the crisis center can use the amount of anxiety and stress detected in a spoken report to rapidly estimate the possible impact and urgency of a report and the appropriate response to the reporter. This paper presents ongoing work in automated multi-modal emotion sensing of crisis reports in order to reduce the cognitive load on human operators. Our approach is based on the work procedures adopted by the crisis response center Rijnmond environmental agency (DCMR) and assumes a spoken dialogue between a reporter and a crisis control center. We use an emotion model based on conceptual graphs that is continually evaluated while the dialogue continues. We show how the model can be applied to interpret crisis report in a fictional toxic gas dispersion scenario. |
| Address |
Man-Machine-Interaction Group, Faculty of Electrical Engineering, Mathematics and Computer Science, Delft University of Technology, Mekelweg 4, 2628CD Delft, Netherlands |
| Corporate Author |
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Thesis |
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| Publisher |
Information Systems for Crisis Response and Management, ISCRAM |
Place of Publication |
Delft |
Editor |
B. Van de Walle, P. Burghardt, K. Nieuwenhuis |
| Language |
English |
Summary Language |
English |
Original Title |
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| Series Editor |
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Series Title |
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Abbreviated Series Title |
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| Series Volume |
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Series Issue |
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Edition |
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| ISSN |
2411-3387 |
ISBN |
9789054874171; 9789090218717 |
Medium |
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| Track |
EMOT |
Expedition |
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Conference |
4th International ISCRAM Conference on Information Systems for Crisis Response and Management |
| Notes |
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Approved |
no |
| Call Number |
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Serial |
1123 |
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