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Author | Christine Owen; Jan Douglas; Gregory Hickey | ||||
Title | Information flow and teamwork in Incident Control Centers | Type | Conference Article | ||
Year | 2008 | Publication | Proceedings of ISCRAM 2008 – 5th International Conference on Information Systems for Crisis Response and Management | Abbreviated Journal | ISCRAM 2008 |
Volume | Issue | Pages | 742-751 | ||
Keywords | Fires; Information systems; Personnel training; Surveys; Conference sessions; Incident Management; Incident management team; Information flows; Quality of interaction; Teamwork; Training simulation; Wildfire; Human resource management | ||||
Abstract | This paper reports research in progress into a study of information flow and teamwork in Incident Management Teams (IMTs) in Australia. The research project, funded by the Bushfire Co-operative Research Centre. The overall research design includes interviews with experienced personnel, observations of real-time incidents and training simulations and a national questionnaire of incident management practices. Data reported in this conference session will focus on a sample of observation data conducted in two training simulations of a wildfire incident. Observations were video recorded and key IMT members wore lapel microphones. Video data has been coded for use of artifacts (e.g., maps, status boards) and room movement. Audio data has been coded for by the quantity and quality of interactions within and between IMT functions. The presentation aims to contribute to an understanding of what enables and constrains effective teamwork and information flow within Incident Control Centers (ICCs) in Australia. | ||||
Address | Bushfire Co-operative Research Centre, University of Tasmania, Australia | ||||
Corporate Author | Thesis | ||||
Publisher | Information Systems for Crisis Response and Management, ISCRAM | Place of Publication | Washington, DC | Editor | F. Fiedrich, B. Van de Walle |
Language | English | Summary Language | English | Original Title | |
Series Editor | Series Title | Abbreviated Series Title | |||
Series Volume | Series Issue | Edition | |||
ISSN | 2411-3387 | ISBN | 9780615206974 | Medium | |
Track | Studies of Command and Control Systems | Expedition | Conference | 5th International ISCRAM Conference on Information Systems for Crisis Response and Management | |
Notes | Approved | no | |||
Call Number | Serial | 824 | |||
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